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Home Instead - Merrick, NY

na, Merrick, NY 11566

For more information about home care options:
(866) 374-4058
4.1
Review score
9 reviews
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Home Instead - Merrick, NY
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Kathy W

Family/friend

5.0 out of 5 stars

The agency works hard to find the perfect match!

The experience we've had with using Home Instead for my Mom has been very good! We've hired them to serve as a companion in the times that I cannot be around. Although we are on our fourth aide, they are diligently working to make sure we have the perfect match for Mom. It is a bit like a "blind date" - you keep looking for the perfect match.If you are planning on using this agency I'd say give them a try. Just keep in mind that the first aide may not be perfect fit but you'll get there.

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Home Instead - Merrick, NY

Home Instead - Merrick, NY in Merrick, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Reviews

for Home Instead - Merrick, NY

4.1 out of 5 stars
9 reviewsWrite a review
Overall Experience
4.1
Friendliness
4.6
Care Services
3.7
Value for Cost
4.0

Filters

1-9 of 9 reviews

Last Updated: 3/24/16

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

March 24, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Any agency is only as good as the HHA you are sent

Anonymous

Home Care

Resident/client

March 2, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I think the company has been excellent.

I think the company has been excellent.

Kathy W

Home Care

Family/friend

February 22, 2016

5.0 out of 5 stars
Verified Review

The agency works hard to find the perfect match!

The experience we've had with using Home Instead for my Mom has been very good! We've hired them to serve as a companion in the times that I cannot be around. Although we are on our fourth aide, they are diligently working to make sure we have the perfect match for Mom. It is a bit like a "blind date" - you keep looking for the perfect match.If you are planning on using this agency I'd say give them a try. Just keep in mind that the first aide may not be perfect fit but you'll get there.

Anonymous

Home Care

Family/friend

November 12, 2014

3.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0

went good until...

They come and visit your house up front to see what you require. That part of it was good. The hard part was getting the person to come in on time and communicate. It kind of went off the rails when they stopped showing up on time and would not communicate well. It went well prior to that, but once that started we had to cease.

Anonymous

Home Care

Family/friend

November 7, 2014

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

They are doing okay.

They are doing okay. There are no problems. We get the same person who comes out to help, not someone different every time. They are friendly, and we don't worry about if someone is going to show up or not.

Family Member

Home Care

Family/friend

July 16, 2014

3.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
3.5

They are very dependable.

They are very dependable. The one thing, is that the service that they provide is not really set up to provide communication to us, the support network. I can speak directly to the caregiver. There is no standard reporting method, like a log. I wish they had an online log system, or a brief email, things are changing day to day and it would be nice to be kept up to date. The manager was very professional, and I liked that they had a good support network, an office of people so there would always be someone to get in touch with.

Anonymous

Home Care

Family/friend

May 17, 2014

5.0 out of 5 stars
Verified Review

Met with the owner Mark tod...

Met with the owner Mark today. He came over to the rehab facility to meet with mom. I found him to be friendly, knowlegable and compassionate as he explained the process and offered suggestions. We had a nice chat and within a few hours he was able to arrange for an attendant who can drive my mother and help her m-f. They are working on staffing someone to cover weekends. The home health aid will start on Tuesday May 20th for 4 hours. I will keep you posted.

Son-In-Law

Home Care

Family/friend

November 21, 2013

5.0 out of 5 stars
Verified Review

Nice Lady

Very friendly!! Good! They do stuff with him during the day. Everything seems to be going real well. Lady is real nice and can't get any better than that.

A Place For Mom Customer

Home Care

Family/friend

July 23, 2013

3.0 out of 5 stars
Verified Review

interviewed with them they ...

interviewed with them they were going to start in 2 weeks then they didn't show

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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