BA.
Home CareFamily/friend
July 3, 2025
Review for Senior Helpers of Baltimore, MD
Professional staff, quick response to inquiries and appeared to have genuine concern for the patient and the family. I would recommend to others.
1313 York Road 3rd Floor, Lutherville Timonium, MD 21093
BA.
Child of resident/client
Review for Senior Helpers of Baltimore, MD
Professional staff, quick response to inquiries and appeared to have genuine concern for the patient and the family. I would recommend to others.
Read all reviewsSenior Helpers of Baltimore, MD
Senior Helpers of Baltimore, MD
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for Senior Helpers of Baltimore, MD
BA.
Home CareFamily/friend
July 3, 2025
Professional staff, quick response to inquiries and appeared to have genuine concern for the patient and the family. I would recommend to others.
Bernard Abbott
Home CareFamily/friend
September 21, 2024
[name removed] was excellent and caring and professional. She kept in contact regularly and I really appreciated her help. The. Caregivers were professional also. Sometimes it was difficult to schedule visits due to her chemotherapy dates.
Anonymous
Home CareFamily/friend
February 27, 2024
Very responsive. They set up urgent care in less than a day. They are flexible with adjusting days and times as the situation changes. They have supported the client at home, in the hospital and at a rehab. The caregivers are a wonderful match for the clients. The caregivers do not require a lot of direction and have been very helpful with a variety of tasks from light house work to transportation to appointments to running errands.
Lee S
Home CareFamily/friend
February 22, 2024
Very good service run by professionals, good people.
Anonymous
Home CareFamily/friend
February 15, 2024
The team is responsive, accommodating and very professional. I would recommend their home care services to others looking.
Rebecca
Home CareFamily/friend
January 10, 2024
We have been pleased with senior helpers. Sometimes their communication can be a little lacking but other than that they are fantastic. The caretakers are wonderful.
Anonymous
Home CareFamily/friend
December 29, 2023
Both of the girls that have been engaged with our loved one we have appreciate and she has enjoyed her time with them. We would recommend Senior Helpers of Baltimore to other families.
Anonymous A
Home CareResident/client
January 2, 2023
The leadership and caregivers were both inexperienced and unprofessional. I would suggest you explore other options. The caregivers did not show up most of the time. One of the caregivers came in on the phone, with dirty wrinkled clothes and could not tell me what she was here to do. She pulled up her tasks screen on her phone and said she did not know what why she was here. When I called to report the behavior, the leadership was just as bad. The leadership sets the tone. I would not recommend.
Sam White
Home CareIndustry reviewer
April 2, 2022
Senior Helpers is an excellent company if you are looking for a caregiver. They provide exceptional caregivers who go through a rigorous training program. They have many resources and kind staff who are always available to help. I've would recommend coming to this company if you need help caring for a loved one. The senior gems program gives caregivers a methodical approach to dementia related care.
anonymous
Home CareFamily/friend
May 10, 2021
Sometimes they wouldn't show up, or they would show up late. When they did show up, they didn't want to do anything. We wouldn't use this service again. I know it's hard. A lot of these caregivers don't have a lot of qualifications. But you have to be willing to work a little bit.
Anonymous
Home CareFamily/friend
April 12, 2015
I was extremely disappointed with the caregiver that was sent to my house for my father. The meeting with the person to get information about my father and what we needed and expected went so well that I was very surprised. They got the schedule wrong to start with. I needed a daytime person and the girl they sent was for overnights. That was nothing compared to the appearance of the girl. She was in dirty clothes,had dirty hair and holes in her shoes. I would not have let her watch my dog let alone my father. I understand many people just hire people to take care of family members and never see them because they can't be bothered with it but I don't do that. The woman I spoke with to cancel the contract didn't even realize my father lives with me I suppose she thought I would never see her if she worked at night.
Loved one
Home CareSeptember 22, 2014
Our experience with Seniors Helpers has been good overall, my Dad seems to like the people that they send over. He says they've always done a good job cooking for him, which is one of the main reasons we use the service. Generally they're good about showing up on time or alerting to any scheduling difficulties, although there was one Saturday where they did not let us know ahead of time they didn't have anyone, which was disconcerting.
Anonymous
Home CareFamily/friend
August 6, 2014
I cannot recommend Senior Helpers. My mom urgently need care, and they sent someone who literally fell asleep on the job! Since then, my impression of the company has not improved. Their accounting department has been surly and aggressive, and I am looking forward to ending my relationship with the company.
Anonymous
Home CareFamily/friend
August 5, 2014
I cannot recommend Senior Helpers. My mom urgently need care, and they sent someone who literally fell asleep on the job! Since then, my impression of the company has not improved. Their accounting department has been surly and aggressive, and I am looking forward to ending my relationship with the company.
Loved one
Home CareJuly 28, 2014
So far our experience with Senior Helpers has been a good one! The aide they chose for Mom has been a great fit, and Mom has shown a lot of improvement since we started with the service.
J S
Home CareApril 22, 2014
So far they've done an excellent job. They've been very accommodating when it comes to hours and schedules. We had a few specific requests about making sure we received a few regular people, so my loved one wouldn't have to learn too many new faces, and although it took a bit to get that worked out they did come through for us. All of the caregivers I've met have been very friendly, and I haven't heard any complaints from family members!
roscher 310
Home CareFamily/friend
January 14, 2014
My helper is a WONDERFUL young lady and very sweet. Mom loves her and so do I. I feel less stress now my helper is taking care of mom while I am at work and helps with some chores around the house while mom is napping. I am so glad I inquired into help and found Senior Helpers. Don't hesitate to contact them. It made all the difference in helping take care of my mom. I don't think I could do it without their help.
cheryl310
Home CareJanuary 14, 2014
Senior Helpers placed a wonderful young lady to help with my mom. Mom loves her and so do I. Not only does the helper assist mom, she helps take care of some housework when mom is napping. I feel less stress when I get home from work as mom is well taken care of and less chores to rush and get done. I am so happy I choose Senior Helpers. Don't hesitate to contact them.
Mary
Home CareFamily/friend
July 10, 2013
Senior Helpers is working fine for my father right now and we are very happy. The sent an older gentleman to the house to keep my father company and he is happy. If our father is happy then so are we. The sending of an older person really made a huge difference and it provides them with something in common rather then a younger person. We are very pleased and would recommend Senior Helpers to anyone.
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