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American House Westland Joy Senior Living

39201 Joy Road, Westland, MI 48185

For pricing & availability:
(866) 374-4058
8.7
Review score
62 reviews
Add review
8.7
Review score
62 reviews
  • 5 star
    37%
  • 4 star
    45%
  • 3 star
    10%
  • 2 star
    6%
  • 1 star
    2%
See all reviews
8.8
Review score
2885 reviews
56 facilities
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American House Westland Joy Senior Living
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American House Westland Joy Senior Living
11 photos4 floor plans
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American House Westland Joy Senior Living

Welcome to American House Westland Joy, an independent living community located on a beautifully wooded lot off of Joy road, just minutes from I-275. The community is conveniently situated near dining, shopping, and medical offices, with easy access to Westland, Wayne, Garden City, Livonia, Canton, and Plymouth. American House Westland Joy is also in close proximity to area hospitals, including St. Mary Mercy Livonia, Garden City Hospital, and Botsford Hospital.

Services and Amenities

The dedicated staff of American House Westland Joy is committed to providing high-quality service in an independent living setting. Services include three meals provided each day, as well as housekeeping, laundry, and transportation. Customized plans are created for residents, and are updated as often as needed. American House also offers a la carte medical services, such as medication reminders and assistance with activities of daily living.

American House Westland Joy aims to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. This state-of-the-art approach to senior living allows opportunities to create a personalized touch of home for each resident while providing them with the personal services they need. A dedicated Life Enrichment Director is in charge of planning a wide range of cultural,...

Senior living options offered

  • Independent Living

American House Westland Joy Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for American House Westland Joy Senior Living

8.7 out of 10
Review Score62 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
3.9
Staff
4.6
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.0

A Place for Mom has scored American House Westland Joy Senior Living with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, American House Westland Joy Senior Living has 62 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

October 23, 2025

5.0 out of 5 stars
Verified Review

Review for American House Westland Joy Senior Living

It is very clean. The help are almost 100% excellent. They are helpful and pleasant. The food is mostly good, if somewhat tasteless sometimes. I wish they had more exercise classes and activities other than playing cards and working puzzles. I do think the activities director is great. She is a good driver of the bus and takes us to whatever store we want on Fridays. I wish we could go more than once a week. I used their driver to take me to the doctor and he was excellent. I am having a hard time adjusting to this life. Almost everyone here is on a walker, cane, or wheelchair. Course, it takes time to get to know new friends.

Anonymous

Independent Living

Family/friend

October 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

American House Westland Senior Living

What we like the most about the community is that the staff are very friendly and there are a lot of activities. Yes, we would recommend this community to other families based on the experience so far.

Anonymous

Independent Living

Family/friend

May 21, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Review for American House Westland Joy Senior Living

Nice place that provides great care for their residents. Staff are very friendly. Building could use some updates and the dietary department needs to improve their services. Otherwise, happy with facility.

Anonymous

Independent Living

Family/friend

March 17, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Review for American House Westland Joy Senior Living

The staff is very friendly and the place is warm and welcoming. Feels like a place you want to live. Have had an issue with medical team not responding (twice). Best for I dependent living than those in that transition between independent and assisted living.

Angel R

Independent Living

Family/friend

January 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Made to feel welcome

This is a wonderful place. Everyone is so kind. They have made my mom’s transition into her new home very nice. The place is very clean. The food is good. The staff is always there to help. They have family night once a month. And fun activities every day

Anonymous

Independent Living

Family/friend

December 9, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
5.0
Meals & Dining
5.0

American House Review

Some of the staff need to take classes on how to be compassionate when a loved one is dying. Hospice staff were great. Not the facility staff. Sadly, this is not a place I would recommend.

Anonymous

Independent Living

Family/friend

December 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

My Aunt has been at American House Joy Road in Westland for 2 1/2 years. In my opinion we could NOT have found a better place for her to live. She loved it there and so did my sisters and I . I am so sad to say that we have had to move her out. She had a fall in early October and broke her hip. She has Dementia and was in rehab for almost a month. She was walking and taking care of herself before the fall. and now is in a Wheelchair. She did not make Great Progress while in rehab. Our overall experience at American House was Great. Everyone that worked there became our friends and were so kind to all of us. They looked out for my Aunt. They were all very sad that she had to move because they loved chatting all the time. The Cleanliness of the building was also Awesome. Always Clean an inviting. It is a Very nice place to live and visit. Friendliness of the staff was also amazing. As I said they all became like friends as well as the residents that live there. We will miss them all. My Aunts Quality of care was also good. She had her medication brought up by the Med team and their were a few issues but talked with them and worked the situation out. My Aunt was stubborn and would not go to the dining room so we paid to have her meals brought up to her room. The food that is prepared there was always VERY GOOD and it was nice you could select something else if you wanted to. Their activities and entertainment that came and played music were also fun to watch and listen to. They have many fun things to do but my Aunt liked being by herself unless my sisters and I would join her. They tried to get her to participate but she was not interested. The Cost and Value was Great also. While looking for a new place with her needing more care it is so much more costly and not as Pleasant as American House. Her Safety is very important to us and as much as we wanted to stay at American House with her needs we knew we had to move her. I would highly recommend The Joy Road Westland American House to anyone looking for a place for their Loved ones to reside. It is Bright Clean and Cheerful

Anonymous

Independent Living

Family/friend

July 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

American House Westland Joy Senior Living review

Friendly tenants and staff made a point to have interesting events planned. Mom enjoyed the book club. There were a couple residents with memory issues that probably should have been somewhere else. One was perhaps progressing rapidly as she passed away. I'm not sure the communication with their family - just noticed symptoms as we interacted. ( 2 sweet ladies, one passed away before about the time Mom did, the other had tried to get into Moms room a couple times. Staff seemed responsive to Mom communicating concern. Mom's unit had an electrical problem. Just using stove tripped breaker that could only be accessed by staff and was an issue a couple times. They seemed to try and troubleshoot but we never got a real reason. Temp control in her unit was non-existent. It sometimes got very hot and didn't seem to respond to the thermostat. Medical Team personnel were not always there to escort her to meals. They were friendly enough but some inconsistency in service. They did respond overnight when mom had concerns - we were thankful for that.

Michael

Independent Living

Family/friend

May 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for American House Westland Joy Senior Living

I would recommend they look around before choosing this place.

Stephanie Wilson

Independent Living

Family/friend

February 23, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Wonderful staff

The staff is so wonderful. They notice when a community member is not themselves! They are very friendly and so helpful. We are new to the area and they helped me find a dentist for my Dad. Helped get all paperwork in order for a doctor to come to my Dad instead of me having to miss work. They also helped get is cable set up

Karen D

Independent Living

Family/friend

January 25, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

Resident for 10 years

My mother was a resident there for 10 years, and when she passed all they cared about were the keys. She had so many things that went missing, such as jewelry, clothes, and other personal items. Food would even go missing from her apartment,. The Medical Team was not much better. If you called once you would have to call a dozen times and hope someone would answer. My mother would call me to call them because they would not answer the phone when she needed help at times. Worst yet was The Medical Team Hospice care .... run don't walk. It's fine if you have time to micro manage the Medical team and Hospice team. Once I got hospice I thought it would take things off my shoulders, that didn't happen I had to micro manager them as well. They have no back up generator and leave residents in the dark and residents on oxygen will be out of luck. BE AWARE!

TA

Independent Living

Family/friend

January 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for American House Westland Joy Senior Living

They have been great. I would say that the staff is very welcoming and has continued to be after my family members moved in.This was the main reason we chose the facility. Also, they keep the common areas very clean.

Pete

Independent Living

Toured community

November 17, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Staff
5.0

Review for American House Westland Joy Senior Living

1. I didn't like living on the 3rd floor and having a balcony, too narrow for my patio table (and chairs). 2. The food served was nothing to rave about. 3. The two bedroom unit is small, square footage wise. I never moved in or lived there, this all based off my tour experience.

Sheryl K

Independent Living

Family/friend

December 7, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

My mom is happy there!

The staff are extremely nice, including kitchen. They could improve on timing as far as maintenance. We've nana asking for fixes on 2 items since she moved in and they haven't done either of them yet. My mom is happy there!

Blanche Caperton

Independent Living

Resident/client

September 23, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I'm home

I couldn't be more happy. I feel very much at home in my two bedroom apartment. At first I didn't know if I would have a place for everything, then I quickly found out I did. The building is kept clean, the food is so good. The staff is awesome, so helpful and friendly. I love my new home.

anonymous

Independent Living

Family/friend

August 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of mind

I appreciate the persistence in finding my mom a place she can call home with excellent care and compassionate people. We are grateful she finally let us move her to a place that is safe for the remainder of her life. Thank you to A Place for Mom for your expert help throughout this process.

Cheryl

Independent Living

Family/friend

June 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Couldn't Be Happier

The staff have been accommodating. The community will try and get my loved one to partake in the activities. They will also deliver the meals to the resident's rooms for a fee. My loved one really enjoys living in the community. There are straight hallways to prevent some confusion for the residents during travel. There is housekeeping once a week and the staff will change the linens and wash them for the residents. The apartment has a full kitchen with a stove, fridge, and sink.

Chris

Independent Living

Family/friend

June 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Nice Community with Good Staff

This is a nice community. They have great staff. It does take some time for the staff to get things done here; however, the communication is pretty good. The apartments have a kitchenette in them. The community does have a communal washers and dryers available for the residents to use.

Anonymous

Independent Living

Family/friend

April 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

My Review

The care staff was very limited during the entire stay of my loved one. We paid for better service than we received. The communication with the manager was limited as well. The elevator was out during my loved one's stay and this prevented the residents from getting out to socialize with other residents. The food was delivered by the staff; however, it arrived cold. They did have activities for the residents on the first floor.

Robin

Independent Living

Family/friend

April 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
4.0

Would Definitely Recommend

It's a great place. The staff and residents are very nice.

American House Westland Joy Senior Living

Neighborhoods

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Map of the neighborhood around American House Westland Joy Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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