14712 N 42nd St, Tampa, FL 33613
Rhonda
Child of resident/client
Review for Angels Senior Living At New Tampa LLC
Great place for your parents to stay but like any other place you must stay on top of them. If they know you are present, they will treat your love ones better.
Read all reviewsAngels Senior Living At New Tampa LLC
Located in Tampa, Florida, Angels Senior Living at New Tampa LLC is a 100-bed senior living community that offers assisted living and memory care in a modern design. The community also has a Limited Mental Health license, so seniors with mental health disorders can receive educated care.
At Angels Senior Living at New Tampa LLC, residents can experience top-notch care and assistance thanks to professional caregivers. The community also staffs a wide range of traveling medical professionals who can provide regular visits. These professionals may include a podiatrist, a dentist, a physician, and an audiologist. Depending on the level of care needed, services can range from medication management to incontinence care. Residents also have access to on-site rehabilitation services, including physical, occupational, and speech therapy. In addition to long-term assisted living and memory care, the community offers respite care and adult day care services.
Besides on-site care, Angels Senior Living at New Tampa LLC provides a safe environment where residents can enjoy quality amenities and stimulating activities. Apartments include multiple safety features like walk-in showers, grab bars, and emergency call systems to create a safer living environment. While living at Angels Senior Living at New Tampa LLC, residents can socialize and enjoy...
Angels Senior Living At New Tampa LLC
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Angels Senior Living At New Tampa LLC with 6.8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Angels Senior Living At New Tampa LLC has 17 reviews with an average "overall experience" of 2.9 out of 5.
Anonymous
Assisted LivingFamily/friend
August 8, 2025
I think they are very typical/. Response time for the "help button" they provide was GREATLY oversold, as sometimes they have to wait 45 minutes for help. Staffing shortages issues are non-stop it seems. Food actually is pretty darn good, as well their ability to deal with special requests in the food prep. Actiivtes are what you would expect...lame holiday parties, bingo, cards.
DT
Assisted LivingFamily/friend
June 20, 2024
I would not recommend this facility.
Rhonda
Assisted LivingFamily/friend
June 6, 2024
Great place for your parents to stay but like any other place you must stay on top of them. If they know you are present, they will treat your love ones better.
Rhonda
Assisted LivingFamily/friend
December 20, 2023
My family loves the staff and how they cared for my mother. The compassion in your staff is what I really loved about the place. Make it an environment that staff wants to stay. There were a few that have been here from the beginning of my mom's time at Angels. However, there are some staff that have left. Consistency and a familiar face goes a long way with clients.
anonymous
Memory CareFamily/friend
September 30, 2021
The community is really nice and all of the staff members have been super friendly. Anytime we have questions they always have answers for us, they have just been very helpful.
Steve
Memory CareToured community
March 7, 2020
Food at Palm Terrace assisted care is not appetizing, except for the peanut and butter. Front door of the facility is left unattended and unlocked after 9 pm. Poor security leaves the elderly residents vulnerable to Intruders.
Anonymous
Memory CareFamily/friend
March 1, 2020
Very understaffed, the employees Care but are so overworked and understaffed that they are exhausted and miserable . The managers don’t help or care about anything. If something breaks it takes forever to get it fixed. Residents have to go months with broken toilets or mold in their rooms.
Daughter
Memory CareFamily/friend
February 28, 2020
Residents' phones haven't worked for a month now! Receptionist screens calls; no way to get past her to talk with someone in charge! Caregivers are kind but seem to be under a lot of stress. Food quality has gone downhill in the past year. Example: simple sheet cake for desserts, using liquid eggs instead of fresh (no eggs to order any more). The facility still looks new & kept up.
Barb
Memory CareFamily/friend
August 26, 2019
I have a parent in the Angels at New Tampa. It was pretty darn good at move in. They went from a selection of two entrees for dinner to no selection. Hot dogs are often on the menu. Services change with no notice to staff or clients. Med service isn't consistent with timing. Seems to be a lack of thought to changes in staff roles and duties on residence. Laundry pick and who does what has gone from outstanding to poor.
Maria Ramos
Memory CareFamily/friend
February 8, 2019
I have had no good experience with my resident here. Very UNDER STAFFED and unorganized. NO compassion in the entry level caregiver (Not Certified) Resident Aides they have caring for your loved one. The Ambiance is captivating. That is nothing compared to the care that is received when you become committed to their community. If you request to speak to [Name removed], you will be told she is in a meeting and will call you later, quite contrary to the service you get when your becoming a resident. Calls are returned promptly and the staff is courteous. It is all a SHOW to get you to commit your loved one to the facility. I have sat numerous times with my parent after pressing the alert button for assistance and have waited OVER 1 hour for assistance. While peeking out the door to see the Residents Aids outside the halls on their Cell Phones. I have walked past MED CARTS with residents Medications in clear sight and no Staff visible. Its very promising in the beginning but it all fades after a few short weeks/months. My parent has been left without showers numerous times, forgotten to be taken to the Diner for meals, used double diapers so the aide doesnt have to change them often, Given more meds then taken daily and when asked why so many, is told just take your meds or I will report you are refusing. :( The list goes on..... After OUR family visiting it is so sad this is the way it is. If you are able to dedicate your time 100% by visiting daily, and like the constant battle to make things right then by all means, If you are looking for a piece of mind, FIND ANOTHER FACILITY. THIS PLACE IS so commercialized, instead of feeling like a family its more like a NUMBER system and you will be lucky if your number gets called,
Daisy Matos
Memory CareFamily/friend
December 10, 2018
My father had been living in Angels Senior Living in New Tampa for 1 year and 8 months. I am very upset because the care in that facility was unacceptable and not at all caring or even what I was helping to pay for. My father's room and bathroom were never cleaned. They would not wash or change his bedding unless I pushed and asked. Upon moving him out of the old facility, the family that I had available to assist in the move noted that the room reeked of urine and other foul smells, as if he was left neglected and unattended to by the staff. It had looked as if the last time it was cleaned was when I, myself came in and cleaned the room when he moved in. Even to see the house doctor I had to take multiple steps for hours at a time to get anything done. Contacting the administrators was outright impossible, as no one was ever available as they were “always in meetings” for seemingly days at a time. I moved my father out of that location and over to another Assisted Living Facility. When I returned the key for his old room to the Angels' facility, I specifically asked the receptionist if there was anything further that I needed to take care of, such as documentation of his transfer. I was informed at that point in time that everything was taken care of and I had nothing else left to do. No release paperwork was completed nor was his medication transferred to the new facility, or even released to me to take to the new facility. As a result of this negligence, I had to temporarily remove my father from the new assisted living facility as he had gone 2 days without his medication and was suffering from debilitating medical issues, forcing me to bring him to Hospital in order for him to receive proper treatment. This was further compounded by Angels’ staff absolute refusal to see me for multiple hours to assist me and release my father medicine. Additionally, part of my Father’s medication is a narcotic. According to the new facility that I have him placed in regarding narcotic medication, a detailed record of the medication including amount and dosage must be maintained at all times by law. No such documentation existed for his medication at the Angels’ facility.
Jerilyn Turner
Memory CareFamily/friend
November 15, 2018
The staff was very helpful in providing services to my mom([name removed]) for all her needs and concerns. Thank You all that helped my mom through her last days on this earth. [Name removed]
Bernadette Blanton
Memory CareIndustry reviewer
February 24, 2018
This place is very clean. The working employees are dedicated, loving individuals. Biggest Problem: Never more than one at a time with very little employee retention. My Aunt has been there since 1/2018 already looking for another place. Management is not friendly nor engaging with residents. Residents are promised certain services that continue to change or disappear. The day of move [removed] a week ahead), floor in apartment was not finished, apartment was not clean, air conditioner was not working properly, bathroom around the sink: still not repaired. We had to go looking for pendant, key, and toilet paper. Many promises, no follow through. Awful.
Anonymous
Memory CareFamily/friend
September 21, 2017
My parents are enjoying living at this community. The food is very good. The community does offer daily activities. The staff have been helpful and friendly. The grounds are taken care of and there are woods across the street. I would recommend this community.
Anonymous
Memory CareToured community
May 31, 2017
My mother, and I had a nice tour of this community. Everything looked very nice. The staff was kind, and informative. This is a newer facility compared to others. Our issue was the fact that this is a multi level community, and my mother wasn't comfortable with that. She wanted a single level community. This wasn't the right for us
Anonymous
Memory CareFamily/friend
May 29, 2017
I have no complaints with how things are going for my grandparents at this community so far. The staff have been wonderful and I am content with the quality of care they have been receiving. They have a very clean facility with lots of great amenities available to all of the residents. They are enjoying there dinning experience as well as the other great activities available to all of the residents. Overall we are very pleased.
Anonymous
Memory CareFamily/friend
August 24, 2016
Mom seems to really like the food at this community. The staff are friendly and nice. The community is clean and well taken care of. They offer a variety of activities for the residents to enjoy. I would recommend this community.
Angels Senior Living At New Tampa LLC
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.