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Apple Grove Alzheimer's and Dementia Residence

3575 Hacks Cross Road, Memphis, TN 38125

For pricing & availability:
(866) 374-4058
8.6
Review score
28 reviews
Add review
8.6
Review score
28 reviews
  • 5 star
    68%
  • 4 star
    14%
  • 3 star
    4%
  • 2 star
    7%
  • 1 star
    7%
See all reviews
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Apple Grove Alzheimer's and Dementia Residence
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Apple Grove Alzheimer's and Dementia Residence
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Anonymous

Child of resident/client

5.0 out of 5 stars

Love and Care for Mom at Apple Grove

They are so great and were a blessing in my moms care there. The entire staff was amazing! Had a ton of activities for the residents and the dining was great. [name removed] is so amazing and made everything for us there wonderful experience.[name removed] the director of nursing deeply cares for everyone there and is so helpful to the families.

Read all reviews

Apple Grove Alzheimer's and Dementia Residence

Just beyond the vibrant cultural center of Memphis, Apple Grove Alzheimer’s and Dementia Residence rests on 5 acres of manicured lawns, with mature shade trees and landscaped grounds. Thirty minutes from dining, entertainment, and all the amenities Memphis has to offer, Apple Grove is also just far enough from the noise and traffic of the big city.

Apple Grove is committed to providing high-quality memory care services that allow residents to live a worry-free lifestyle. The caring staff help residents engage through specific memory care activities, while providing support with activities of daily living. Residents are able to choose from private and semi-private rooms, and chef-prepared, home-cooked meals are served three times per day.

Services and Amenities

All the details of Apple Grove have been thoughtfully designed to accommodate the special lifestyle needs of memory care residents and offer something for everyone. Small nooks provide personal space for quiet times, and the larger sitting areas are great for family visits. The expansive campus spreads out over 5 acres and is surrounded by mature trees, a lake, and beautiful landscaping. The courtyard and pathways are great for a stroll among the serenity of the community's raised gardens.

Staff at Apple Grove are thoroughly trained and...

Senior living options offered

  • Memory Care
  • Adult Day Services

Apple Grove Alzheimer's and Dementia Residence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Apple Grove Alzheimer's and Dementia Residence

8.6 out of 10
Review Score28 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.9
Meals & Dining
4.1
Activities
4.0
Value for Cost
4.2

A Place for Mom has scored Apple Grove Alzheimer's and Dementia Residence with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Apple Grove Alzheimer's and Dementia Residence has 28 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review

Love and Care for Mom at Apple Grove

They are so great and were a blessing in my moms care there. The entire staff was amazing! Had a ton of activities for the residents and the dining was great. [name removed] is so amazing and made everything for us there wonderful experience.[name removed] the director of nursing deeply cares for everyone there and is so helpful to the families.

Anonymous

Memory Care

Family/friend

October 7, 2025

2.0 out of 5 stars
Verified Review

Would Not Recommend

I rate Apple Grove a 2. It was not at all what we were told. The washing of clothes is NOT done on a regular basis and clothes, sheets, and towels went missing. We were told they had a chef on duty there. That was NOT chef inspired food. It was awful and they were served such small portions that my mother was hungry after eating dinner. They also stuck her in her room too often. They do not have enough staff. The staff acts like they can't wait until the day is over. They only smile if they know we're watching them. When we would report things to the lady who runs AG, she would blow me off and make very unnecessary comments, like everything was fine. Many of our family members saw and reported to me and then I would report to AG.

Anonymous

Memory Care

Family/friend

August 9, 2025

5.0 out of 5 stars
Verified Review

New Resident Review

Perhaps the cleanest of all the facilities we have encountered. The floors and housekeeping are impeccable. The staff is beyond patient, caring, and very professional. We are extremely pleased with the care and monitoring our mother has received. 5

Anonymous

Adult Day Services

Family/friend

July 18, 2025

5.0 out of 5 stars
Verified Review

Staff was great and willing to work with us on getting my father in law placed immediately. Very responsive to questions and ensuring that they were the best fit. Staff was more worried about finding the right fit for my father in law instead of just pushing us to sign with them immediately.

Anonymous

Memory Care

Family/friend

June 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Friendly staff

The staff is nice and the place is kept clean. Single rooms are ok. Shared rooms are tight. The activities are adequate.

Anonymous

Memory Care

Family/friend

December 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

In my opinion it's a five across the board. But, I'm sure if you ask [name removed], friendliness of staff, meals and activities would be a little less than that since she is there day in and day out.

robert g

Memory Care

Toured community

August 26, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Staff
4.0

They haven’t delivered on what was covered during the tour.

A lot of what was discussed during the tour does not happen. The dietary restrictions are not closely followed and I don’t know how often the residents are seen by the doctor. They do seem to administer meds, though.

Micki

Memory Care

Family/friend

August 13, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
5.0
Meals & Dining
1.0

Unsafe and False Advertising

The floors are slippery where visitors even slip and fall, let alone the residents. The food is not chef level as advertised and is barely warm when put in front of the residents. The amenities do not exist. When I toured, there was access to a screened in porch. It has been locked for over a year. There were activities such as music, exercise, art, etc. Most of those staff members have been gone for a year, there for rarely activities. The residents are forced to go to their rooms about 7p and they sit around all day doing nothing in the tv room for hours. The price of the room is at least $1,500 over priced when they are not meeting their contractual agreements (cleaning, washing on schedule & returning their clothes to the right residents). The floors are nasty and too slippery for the residents to walk safely. I am looking to move my family member as quickly as possible. [name removed], the program manager does not communicate effectively and has more excuses than solutions.

Margaret

Memory Care

March 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place

Applegrove is a wonderful place for your loved one It's owned and operated by Memphis natives who are hands on with everything. They love their residents as if they were part of their own family . Don't hesitate to send your loved one there

Danny K

Memory Care

Family/friend

May 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place for Dementia Care

I would put mom there again if I had the chance. Mom passed after a bout with pneumonia. Day care flexibility and access to staff were excellent. I refer them to everyone.

Carolyn W

Memory Care

Family/friend

April 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family and loved one have had an excellent experience with Apple Grove. The staff are kind and caring towards our loved one and other residents. They are also helpful when the family has questions or requests about our loved one. We would highly recommend the community to others for their loved ones.

anonymous

Memory Care

Family/friend

August 11, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Best home for my wife

`We had my wife at another nursing home and moved her because they were not taking care of her and were trying to bill us for improper charges. The move to Apple was great she is so happy and well cared for.

Darby P

Assisted Living

Family/friend

August 11, 2021

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Great

Apple Grove has been great in care and the well-being of my mom. I love the fact that they have cameras and I can check in on her any time I want to. The staff is very great with all patients.

anonymous

Memory Care

Family/friend

June 4, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They are very good

We are very pleased with Apple Grove so far, they have been treating our loved one extremely well. They are always watching over her, the staff are very friendly and nice, we can talk to anybody when we come to visit. They are opening up more and more each week, which we are happy with. They also have a lot of activities.

Anonymous

Memory Care

Toured community

September 1, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

An overall great experience. Highly recommend.

Anonymous

Memory Care

Toured community

April 16, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice and serene place to live. Loved the screened porch deck area.

Anonymous

Memory Care

Toured community

April 16, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This facility has a wonderful concept of dementia care and the layout and views from the rooms are pleasing. There are only 48 residents. The delightful personalities of the owners and staff are reflected in the home like setting. Security is given high priority. Rates are kept modest. On the downside, some cleaning smells were unpleasant and there seemed fewer personnel than I would have anticipated. The transport to doctors was by family.

jim HUSELTON

Memory Care

Family/friend

February 11, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

fan and customer of APPLE GROVE

Apple Grove 3575 Hacks Cross Road Memphis, TN This is the third facility where we looked for assistance with care for a spouse with Parkinson’s and dementia. The following list will reflect my observations from the past six months and spending up to 25 hours weekly at all times of day visiting the facility. • The Apple vision seems to be: Provide a community and environment that the resident feels part of, with encouragement, to be active in everyday events and adventures throughout the facility. • The facility includes vast gardens, large activity and movie rooms and my favorite, the screened in deck with lake view. Access to these areas is easy due to no locks keeping the resident out. • The nurses are allowed to apply first aid as required and falls and other concerns are reviewed with the family. Other facilities procedures were to take blood pressure and dial 911. A local Dr. is on call and provides weekly visits to eliminate endless trips to the outside world. • The core staffing is effective with hugs and distraction being the most used tools. Weekend staffing was scary at the other facilities but the strength of this weekend staff has lifted a weight off my shoulders and mind.

Anonymous

Memory Care

Family/friend

November 14, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.0

Great Place

Excellent care was provide for my 90 year old mother who suffered from dementia. Both management and staff were very caring and helpful. Rooms and other facilities were very good.

Debbie

Memory Care

Family/friend

May 4, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Regret.

I regret ever moving my dad into this place. The administration act like children. The nursing department is substandard at best. If your loved one has any medical problems outside of Alzheimer’s itself, or if there’s a likely chance they will develop medical problems in the future, do NOT send them here; send them to a highly vetted facility that will be able to accommodate their long term needs. Your loved one won’t even be treated for a simple UTI; they will be sent to the ER each and every time. The CNAs were also substandard; my family & I would ring the call bell & often waited 45 minutes or longer for help to arrive, so we took care of his needs in the end, even though we were paying a fortune for him to be properly taken care of. He was also rarely properly washed & dressed, and he was left in bed more often than not, instead of being allowed to sit in his wheelchair for meals, etc. After my dad had a major stroke & required nursing home care (after it was obvious, despite all their promises, that they could not care for his advanced needs), we packed his room & discovered half his clothes were missing, even though they were properly labeled. Finally, several weeks after my dad moved out, I received a call from a bill collector & discovered some bills were being sent to AG because he had to be picked up by ambulance so many times while there, and the companies just sent the bills to that physical address. But, not one person at AG thought to shoot me a text to let me know this. I texted the director, she said yes, he has mail, would you like us to send it you. Yes, please. Over a week later, still nothing. I end up going there & was handed - without apology, but rather with a shrug - a stack of 15 bills. I begged, please, let me know if you receive any more mail, and we will pick it up immediately; I only knew this was here because a collector called me. After I got home, I complained via text (the way we communicated) to the director & she ignored me. This was my ONE verbalized complaint to them, and it was after my dad had already moved out. My husband just called them today to see if any more mail was sent there, as he has passed away, and we need to be on top of whatever debt could be floating around. We were given ZERO condolences & were told that any mail they received for him was “returned to sender,” even though all they had to do was text, call, or email me. I don’t know how these companies will know where to send these bills now. All because I dared call them out on one OBVIOUS mistake. This is not how you treat a daughter who had been watching her father deteriorate during this initial mail debacle, and this is certainly not how you treat a grieving daughter & SIL, who was more like a son. This tells you everything you need to know about what you can expect. Btw, my dad much preferred the nursing home he moved to; he wasn’t able to articulate why, but even though it wasn’t as pretty, it was obvious he felt more c

Apple Grove Alzheimer's and Dementia Residence

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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