4.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

Very happy

I am so glad we found Arbor Oaks. Is it perfect? No...nothing is going to be perfect when dealing with a dementia patient But at least here many of the aids actually do CARE about your loved one. All I know is this...I can sleep at night knowing (for now) that she is safe. She is clean. She is being cared for. She is eating. And honesty folks, that is all you can ask for. At the very least she should be clean, in a clean safe environment and being fed. The other place she was she had none of that. And on "a place for mom", the dismal place she was formerly at has a higher score..go figure. Trust your instincts and do your homework. Always remain your loved one's advocate. Expect a few bumps in the road as this is normal transitioning. Here is what you should NOT expect: Do not think you can just drop off your loved one and never come back or come back monthly. You HAVE to remain on top of things. And why wouldn't you?? I will forever advocate for my Mother regardless of where she is.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Staff

4.0

Meals & Dining

4.0

Arbor Oaks at Tyrone review

The van to bring them to Walmart, doc appt ect...has not been used/moved since my dad has been there the last 6 months. However, based on the experience we have had so far, we would recommend this community to other families.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.0

Care Services

3.0

Activities

3.0

Staff

4.0

Meals & Dining

3.0

Arbor Oaks Review

The staff is very kind, thoughtful, and caring.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Grateful and would recommend

Our family is very grateful to so many at Arbor Oaks at Tyrone where our mom had lived since 2017 before she recently passed. There were so many staff that cared for mom and we are eternally grateful to all of you. You made her remaining time on earth pleasant and comfortable and we appreciate it! Thank you.

1.0 out of 5 stars

Cleanliness

3.0

Friendliness

1.0

Value for Cost

1.0

Care Services

2.0

Activities

1.0

Sadness

I am moving my mother out. No stability. The Executive Director is rude and abrupt. Now there is another Head Nurse. I thought the one was very caring and hugged my mother often. You don’t get that often. Most people aren’t caring enough. There is a high turn over. I now have to take my mother out of the MCU and people should not look at the beautiful place because that’s all it in. My mother falling to many times and the Executive Director told me that the staff was well train. Not true. I have seen the people just standing in the kitchen and the nurse in the office while residents left alone in the TV area. No wander why they are at risk of falling. I am very disappointed in the treatment of people who have paved the way for us all. They deserve to be taking care of! It’s even sadder that I feel they might mistreat my mother if I say what is on my mind. The Executive Director is not a good person I think. I overheard the staff talking about her. :(

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Would recommend

I have been responsible for caring for both my mom and dad for many years and as they declined in health a friend referred me to Arbor Oaks. It was a great decision! Since my father’s passing, the staff and other residents have been wonderful towards my mother in helping her cope. I would recommend Arbor Oaks.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Great place!

Great place and we have had a wonderful experience with staff. Recommended!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Happy

Great place and staff are so nice. My mother always seemed like she was cared for and happy. Thanks.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Our Experience

Looking for a place for your parent(s)? Read this first. Two years ago my husband and I worked very hard researching and visiting places in Pinellas County for my mother and father who could no longer live alone due to their failing memories. We found Arbor Oaks At Tyrone (Memory Care Center wing) at the time [name removed] was the director. We liked the way she ran things she was also an RN. Most everything went along as expected from about 2016-2018 then recently the director changed to [name removed] and everything went down hill fast. Now there is a irresponsible lack of staff, untrained staff being hired to work with memory challenged residents and a lack of empathy and respect for residents. Suddenly my mother started falling all of the time and both parents were shipped off to the hospital on numerous occasions mostly during the night shift. Their medications even changed without our knowledge. We tried to talk to [name removed] only to get the run around from him and we tried to reach out to the owner of the facility all to no avail. We definitely learned a valuable lesson here after removing our parents from this facility. A director with a lack of experience and care for his actions filter down to the quality of nurses, assistants and staff being hired to work in the facility.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Read Here First

Looking for a place for your parent(s)? Read this first. Two years ago my husband and I worked very hard researching and visiting places in Pinellas County for my mother and father who could no longer live alone due to their failing memories. We found Arbor Oaks At Tyrone (Memory Care Center wing) at the time [name removed] was the director. We liked the way she ran things she was also an RN. Most everything went along as expected from about 2016-2018 then recently the director changed to [name removed] and everything went down hill fast. Now there is a irresponsible lack of staff, untrained staff being hired to work with memory challenged residents and a lack of empathy and respect for residents. Suddenly my mother started falling all of the time and both parents were shipped off to the hospital on numerous occasions mostly during the night shift. Their medications even changed without our knowledge. We tried to talk to [Name removed] only to get the run around from him and we tried to reach out to the owner of the facility all to no avail. We definitely learned a valuable lesson here after removing our parents from this facility. A director with a lack of experience and care for his actions filter down to the quality of nurses, assistants and staff being hired to work in the facility.

4.5 out of 5 stars

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

Great Community

Arbor Oaks is a wonderful community. My mother has been at the community almost a year now and we couldn’t be more happy. The staff from the directors to the kitchen staff to the care staff have always been nice and caring. I have never felt more comfortable with my mother in a community than I do here.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Great Place

Arbor Oaks is one of the best facilities around. The staff from the Administrator ([Removed]) to the care staff, nurses, servers, etc. are top notch. My mother resides here for over a year before she passed away and I couldn’t have been happier. Arbor Oaks saved her from another facility and gave her an amazing quality of life. [Removed] were always available to talk to and you could tell they really care about the residents and staff, [Removed] the Resident Nursing Director is the best around - so knowledgeable and polite. The nurses are the best and most compassionate around. And enough cannot be said for [Removed] in activities. I would recommend Arbor Oaks to anyone looking for their loved ones, you will not be disappointed.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Terrible Administration

Over priced for the poor care residents receive, [Removed] the director is very rude, uncaring & unprofessional, he is never in the building & very difficult to get a response from him, he seems to not care about his job & there is no communication, it was very disorganized & you do not feel welcome, not a place you want to put family when management is so poor & staff do not seem to be happy or care, witnessed staff yelling & arguing in front of residents & was told it was nurse supervisor and assistant director, very inappropriate & unprofessional

2.5 out of 5 stars

Verified Review

Cleanliness

2.5

Friendliness

2.5

Value for Cost

2.5

Care Services

2.5

Activities

2.5

Disappointed In Care Options

I am very disappointed in the way that things worked out in regards to having my brother get additional care such as therapy. The cost was not explained clearly to us and now we find out that it is not covered under his insurance. The staff and the administration staff is very friendly and kind. The community is very nice however nothing else seems to matter because of this thing with the insurance. and what was covered and not covered.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Care for dad

I am very happy with this community for the care that is given to my father. The staff I have found to be very patient and caring to his needs. The menu is very nice and appealing. He is happy with the activities and likes to play bingo with other residents. The community is very clean We would highly recommend this COMMUNITYfor a good value and great care to other families.

4.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.5

Activities

4.5

I found the facility to be concerned for the residents. Responsive to the residents needs. Of course there is always an adjustment on both parties. Which can cause some tress for both staff and the residents. All issues are addressed when reported but over all this is a great place for those who need to have the help when the extended family can't do what is needed.

5.0 out of 5 stars

Verified Review

Cleanliness

4.5

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

A Very Safe Community

I really like the community for the male nurse and aids and for the longevity the employees have been there. They provide a clean community and house for my parents. My parents have a nice house with a courtyard and an area for gardening. There are a number of activities available for the residents. It is a very safe, enclosed community and I am pleased with them and all is going well for my parents.