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Arbor Terrace Waugh Chapel

2535 Evergreen Road, Gambrills, MD 21113

For pricing & availability:
(866) 374-4058
8.1
Review score
20 reviews
Add review
8.1
Review score
20 reviews
  • 5 star
    50%
  • 4 star
    35%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
8.6
Review score
1195 reviews
32 facilities
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Arbor Terrace Waugh Chapel
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Anonymous

Child of resident/client

4.0 out of 5 stars

Our Family's Experience

Note that my Mom was only there for a short time before she passed. The staff was good - getting into a schedule that met my Mom's need took a little time. Adjustment for my Mom was difficult, as she was living with my Sister up until that point, and had 24x7 support of family. It was difficult for my Mom to use the food/dining, as she was in significant pain while in a wheelchair. At the time we place our Mom at Arbor Terrace, she only watched TV, and was not mobile enough to do much else. When we brought in Hospice, the interaction between Hospice and Arbor Terrace was very good. The room was nice and provided plenty of room for visits.

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Arbor Terrace Waugh Chapel

Arbor Terrace Waugh Chapel offers assisted living and dementia care in Gambrills, Maryland. We honor individuality and celebrate each person’s unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community.

Senior living options offered

  • Assisted Living
  • Memory Care

Arbor Terrace Waugh Chapel

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arbor Terrace Waugh Chapel

8.1 out of 10
Review Score20 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.7
Friendliness
4.6
Care Services
3.9
Staff
4.0
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Arbor Terrace Waugh Chapel with 8.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Arbor Terrace Waugh Chapel has 20 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 23, 2025

3.0 out of 5 stars
Verified Review

Not a good fit for post surgery respite care

I don't think they were equipped to handle post surgery patients that needed hands in care every couple/few hours They seemed very short staffed according to how long it took for aides to get to mom's room. She did not enjoy the food but I don't have first hand experience. The onsite physical therapy was helpful and quality therapists. Mom was there after release from hospital knee surgery. The facility was geared towards residents who don't need much assistance. In hindsight we should have chosen a different place but my mom wanted to stay there because the rooms were newer (against my advice).

Anonymous

Memory Care

Family/friend

September 18, 2025

4.0 out of 5 stars
Verified Review

Our Family's Experience

Note that my Mom was only there for a short time before she passed. The staff was good - getting into a schedule that met my Mom's need took a little time. Adjustment for my Mom was difficult, as she was living with my Sister up until that point, and had 24x7 support of family. It was difficult for my Mom to use the food/dining, as she was in significant pain while in a wheelchair. At the time we place our Mom at Arbor Terrace, she only watched TV, and was not mobile enough to do much else. When we brought in Hospice, the interaction between Hospice and Arbor Terrace was very good. The room was nice and provided plenty of room for visits.

Anonymous

Assisted Living

Family/friend

July 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall a nice community

Small, caring community with friendly residents. Food could def improve.

Anonymous

Assisted Living

Family/friend

June 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.5
Value for Cost
4.0
Care Services
3.5
Activities
5.0
Staff
3.0
Meals & Dining
4.5

Overall good experience. Need more caretakers.

The facilities are very nice, the staff is doing their best but more care takers are needed per floor, the very friendly and concerned executive director suddenly left and the quality has diminished.

Gerald B

Assisted Living

May 28, 2025

1.0 out of 5 stars
Value for Cost
1.0
Care Services
1.0
Staff
1.0

Beware

I am in CNA school and a fellow student told and showed us proof about the shady practices that take place here. She was hired as a caregiver but they had her passing meds, Inserting tubes, cleaning tubes, and etc as an unlicensed person. This is a safety concern! No one without a meds license or Cna license should be inserting tubes or passing meds that’s such a liability. BEWARE! I was so disturbed by what i heard and saw and had to post.

Anonymous

Assisted Living

Family/friend

May 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall, a Nice Community

What I like the most is that it does not seem like an assisted living community. It is clean and modern. It could improve communications about difficulties loved ones are experiencing by giving more real time feedback. And while most of the staff is very professional, we've experienced very unprofessional behavior from time to time from weekend staff.

Anonymous

Assisted Living

Family/friend

August 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our families experience; overall a nice community with friendly and helpful staff.

Overall a good experience and the level of care was good. We liked the ratio of patients to care givers. It was expensive at the end and may have pushed us to seek more cost effective care.

David R

Assisted Living

Family/friend

July 17, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Mother Declined Quickly After Arriving

Arbor Terrace seems to be unable to accomplish what we at home did 100% of the time… administer medication to my mother. As of today — [date removed] — they are still working through her supplies from May. What’s more, I was only informed that she wasn’t taking her medication a couple weeks ago. My mother suffers from Alzheimer’s as because Arbor Terrace neither administered the medication nor informed me promptly of the problem that might have been addressed, her condition has declined significantly. One of their charge nurses has repeatedly provide me with false information and is argumentative and unprofessional. I would not recommend this facility. The facility is nice and most of the staff is professional, but some of the nursing staff is horrible. And that’s tge most important staff.

Anonymous

Assisted Living

Family/friend

June 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Arbor Terrace Waugh Chapel review

The food can always be better but both of our loved ones have gained weight there so it can't be that bad. The pricing could be better too.

Lisa

Assisted Living

Family/friend

April 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A place of comfort

Arbor Terrace is a friendly community. Relief by friends and family knowing that our friend was in a safe situation. Helped me to sleep better at night.

Sarah C

Assisted Living

Toured community

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Fantastic tour with Amanda

Just started my search for senior living for my mom. I had no idea what to ask or where to start... Amanda was able to answer every question plus more for me! I wish there were more activities going on in the community. Once we make a decision Arbor Terrace in Waugh Chapel is at the top of my list!

anonymous

Memory Care

Toured community

June 17, 2022

5.0 out of 5 stars
Verified Review

Community Tour

I thought Arbor Terrace Waugh Chapel was great. It was a newer facility and very nice. It was full of wonderful, open, well-lit spaces. I really liked this one.

anonymous

Assisted Living

Toured community

June 13, 2022

5.0 out of 5 stars
Verified Review

Community Tour

I thought Arbor Terrace Waugh Chapel was very nice. Everything in there was spotless. The facility was about 2 years old or so, and everything looked brand new. It was a very nice, clean environment. I also liked that they mentioned they have chef prepared meals.

L.P.

Assisted Living

Family/friend

May 25, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

A very nice and caring facility

I'm very satisfied with Arbor Terrace Waugh Chapel for my husbands care. Was a year in April that he became a resident. The staff is very attentive to the needs of the residents from my observations.

J.F.

Assisted Living

Family/friend

April 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

a place where people who live and work there want to be there

I think that for this area Arbor Terrace seemed to be one the best benefits for cost that's available, and the atmosphere and staff were very bright and professional. one thing that stands out to me the most is the good attitude of the caregivers. I would recommend this community to others.

Anonymous

Memory Care

Toured community

November 18, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

facilities were bright, fresh, modern. Staff was warm and welcoming. Our tour guide showed a genuine interest in my mothers well being and was empathetic. We loved it

Anonymous

Memory Care

Toured community

October 29, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent all around. Only issue is the community fee. Excellent tour and very informative. Great place and willing to do what it takes to help. Not only does [name removed] know her stuff but she has one of the warmest and most engaging personalities of all on my tours thus far. And this is a major asset for this community and organization.

Anonymous

Memory Care

Toured community

October 14, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Arbor Terrace is beautiful! [Name removed] gave us a comprehensive tour and we really enjoyed the open atmosphere, and the building still shines like new! The rooms are sunny and spacious, food looked great and there are lots of options for each meal.

Anonymous

Memory Care

Toured community

October 5, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[Name removed] gave us a tour this afternoon and the facility is brand new and sparkling clean. The staff were all very friendly and residents were also very nice. The residents seemed to gel like a community. Rooms were beautiful, menu and common areas were also very nice.

Anonymous

Memory Care

Toured community

December 4, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This one doesn't have full kitchens. I called and spoke to [name removed] letting her know that.

Arbor Terrace Waugh Chapel

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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