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Arden Courts A ProMedica Memory Care Community in Monroeville

120 Wyngate Dr, Monroeville, PA 15146

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(866) 374-4058
8.8
Review score
22 reviews
Add review
8.8
Review score
22 reviews
  • 5 star
    63%
  • 4 star
    18%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
9.2
Review score
2712 reviews
78 facilities
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Arden Courts A ProMedica Memory Care Community in Monroeville
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Arden Courts A ProMedica Memory Care Community in Monroeville
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Anonymous

Child of resident/client

5.0 out of 5 stars

Great caregivers

Residents receive individual attention and continuity of care from the caregivers. The caregivers know the residents routines, likes and dislikes etc. I like the layout of the facility. Everything is on one floor allowing residents to move about without the need for elevators etc.

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Arden Courts A ProMedica Memory Care Community in Monroeville

Nestled into southwest Pennsylvania’s gently rolling hills, Arden Courts of Monroeville provide quality memory care to the Pittsburgh, Pennsylvania, area. Situated in the peaceful suburb of Monroeville, this community features a home-like atmosphere with research-based design elements. While the tranquil location provides a serene environment for those with memory challenges, the proximity to a major metro keeps medical and community resources within reach.

The simple path flows and wayfinding elements in Arden Courts of Monroeville make it easy for your loved one to navigate the campus with confidence. The community building features four separate houses and shared common areas tailored to those with memory challenges. Caregivers offer respectful support as your loved one continues to be as independent as possible.

Seniors can feel safe exploring the outdoors on walking paths in the secured community grounds. Socially inclined residents can participate in engaging activities and programming each day. If you prefer a person-centered memory care environment for your loved one, reach out today to learn about the possibilities at Arden Courts of Monroeville.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Pennsylvania, visit the Pennsylvania Human Services Provider Directory.

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Senior living options offered

  • Memory Care

Arden Courts A ProMedica Memory Care Community in Monroeville

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arden Courts A ProMedica Memory Care Community in Monroeville

8.8 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.3
Friendliness
4.7
Care Services
4.2
Staff
4.6
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.1

A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Monroeville with 8.8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Monroeville has 22 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 2/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

February 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Great caregivers

Residents receive individual attention and continuity of care from the caregivers. The caregivers know the residents routines, likes and dislikes etc. I like the layout of the facility. Everything is on one floor allowing residents to move about without the need for elevators etc.

Anonymous

Memory Care

Family/friend

October 10, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Our experience

Arden is a beautiful facility. The care was good when we first got there in [date removed], but gradually went downhill until it got to the place where I felt he wasn't being taken of properly. The staffing was skimpy & they used a lot of agency to cover the shifts but still only had one staff member on days and one on evenings. So my husband wasn't getting changed or showered unless I went in to do it. There are 14 rooms in each "house" so it's difficult for one person to take care of that many people who have dementia. My husband was resistant at times for showers & getting washed up but I don't think that can be an excuse. The staff may need more training in that regard and it would be so much better if they could have 2 staff/shift. Also there were lots of med errors/med omissions for my husband. So we were there for [date removed] and I just had to bring him home. Loved some of the staff there but I just had to get him out. It's difficult for me but he is doing lots better at home. I loved the layout and the way the building was decorated. Could go outside for a walk or to sit for awhile. The carpets and furniture in the living rooms are worn & shabby.

Lois

Memory Care

Family/friend

September 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Arden Courts A ProMedica Memory Care Community in Monroeville

They have been very good to my sister. When she got there she was very difficult. But they got her to settle down.

Anonymous

Memory Care

Family/friend

September 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Arden Courts A ProMedica Memory Care Community review

If we could give the meals and dining services a 5+++ we would. The food is outstanding. My husband has gained weight because he eats everything. The food is very good. Based on the experience we have had so far, I would recommend this community to other families

Anonymous

Memory Care

Family/friend

August 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Highly recommend, staff is knowledgeable and sensative

The group living experience is new to my husband and me. The 4s above might be 5s if we had more knowledge of such. I loved the home like atmosphere, the attractive outdoor setting, and especially the friendliness of the staff. Items #s 2, 3, 4, 5, 6 probably can't be compared to other places by having just visited. Also, speaking with other residents' families helped decide to choose Arden. Recommendations from Place for Mom also helped in decision. It is a very good place that I do recommend to others.

Kim

Memory Care

Family/friend

July 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

So far so good

I like the facility accept clothes, slippers, eyeglasses disappear. The sheets and comforter are never the ones I bought. I wish they would sweep and mop my dad's bedroom floors more frequently. I would recommend Arden Courts in Monroeville to other families looking.

Anonymous

Memory Care

Family/friend

April 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Feels like Home

There is a beautiful, safe, and accessible outdoor space for the residents to use whenever the weather is suitable. Residential area is arranged in four pods, each with its own kitchen, dining, and living rooms. This provides for a more home-like feel than a facility with multiple floors and long hallways to navigate.

Anonymous

Memory Care

Family/friend

April 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Recommended

The staff was friendly and helpful for the most part. The main problem was staff turn-over. In the 6 weeks my wife was there there was at least one change in the nursing staff, a new facility manager and several new caregivers. I understand this is a common problem in all of these types of facilities. The only complaint was I was told my wife would be accepted as a hospice patient by the temporary nurse that did the home evaluation prior to being admitted. This did not happen, and I had a difficult time getting an answer on that. After about 3 weeks, I was told they had sent the hospice request paperwork to her PCP but had not received a reply. The PCP informed me the paperwork was returned the previous week. It was not until she had to be hospitalized a week or so later that the attending physician at the hospital finally got the hospice coverage going. I think the long delay was likely due to all the personnel turn-over with paperwork or other things getting lost or piled up with a lot of other tasks. Except for the delayed hospice care, the daily caregivers were great. I would likely recommend Arden Courts to others as I think, despite the hospice mix up, it is a good place.

Anonymous

Memory Care

Family/friend

April 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great Staff

Our Father was welcomed into the facility by all of the staff. It is a very friendly and "home-like" environment. He feels comfortable and has stated several times how the kitchen staff "treats me like part of their family"

P

Memory Care

Family/friend

April 5, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not at all what they say it is

No communication between medical staff and caregivers, and our mom's medical needs were not met. Caregivers did only what they had to, staff did not notice when our mom had pain, they did not effectively treat bedsores, there was a lack of follow-up with doctors for medications and home health services. The daily flow just moved the residents from a common room to a dining room for meals, and then back. Activities were consistently focused on higher-functioning residents while lower functioning residents sat at a table alone without meaningful engagement. They boast 'dementia specialists', but we saw no interaction with residents that helped the resident 'live out their best life' as described to us when we first toured Arden. They told us that "they live in the resident's world", but all they did with our mom was to put her in a chair and leave her until she was moved for the next meal. We pulled our mom out after two months of reporting specific concerns without improvement.

Anonymous

Memory Care

Family/friend

March 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0

Best in the area for Alzheimer's patients

I like the separate living space with the ability for them to roam freely. I don't like the turnover.

Anonymous

Memory Care

Family/friend

November 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

For the most part, this has been a good fit for my husband. Only one staff member has given me the cold shoulder. All the other staff are great & the place is clean & smells clean. Showers are occasionally not done. Right now there is Covid there so the activities are limited. This seems to really be affecting my husband. He seems to all of a sudden be having anxiety attacks. All in all I would recommend Arden Courts in Monroeville

Anonymous

Memory Care

Family/friend

October 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A friendly staff

What our family likes the most about the Arden Courts A ProMedica Memory Care Community in Monroeville is the location - it makes it very convenient for family and friends to come visit our loved one.

Karen

Memory Care

Family/friend

September 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

My loved one is currently a resident at Arden Courts in Monroeville. The move in process is quite good. [Name removed], has a process she discusses with family to make the emotional needs met for the family of new residents. She also runs a support group for family members. The staff at this facility are very supportive of the residents. They are skillful, personable and oh so compassionate. My loved one enjoys their care and attention. The personalities of individual staff are vibrant, joyful and up lifting. Very positive for the residents who have great difficulties. My loved one enjoys 3 hot meals a day. The meals are well balanced and attractively presented. The residents are encouraged to use common areas, enjoy the outdoors with lovely patios and porches, and the raised garden beds of vegetables and strawberries. Housekeeping is most responsive and helpful with individual needs and work around residents' special needs to do the work. There are entertainments of special guests talented such as musicians, athletes, collectors who are good communicators who have specialized areas of interest that show their beloved collections to the groups. All these include special snacks and treats afterwards.

Darlene M

Memory Care

Family/friend

May 23, 2023

5.0 out of 5 stars
Verified Review

Highly Recommend

My mom passed away. She only lasted one day at Arden Courts. They were so compassionate and wonderful to my mom during that short time there. Everyone that I met there was kind and so wonderful to me and my mom. They truly treated us like family. I would highly recommend Arden Courts in Monroeville to anyone who is looking.

Anonymous

Memory Care

Family/friend

May 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Unfortunately, my father was only a resident at Arden Courts in Monroeville for a short time. It very quickly turned into an end of life experience. The staff was very sensitive and understanding. Everyone was so kind. I would recommend this facility to other families in similar situations.

Anonymous

Memory Care

Family/friend

May 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Not just okay but happy

What we really like about Arden Courts a ProMedica Memory Care community, and my sister is fitting in very well there and everyone feels like family. Based on the experience we have had so far, we would absolutely recommend them to other families.

anonymous

Memory Care

Family/friend

April 17, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Our experience with Arden Courts

The facility itself is beautiful. The common areas are decorated beautifully but are very small with limited seating and offer no privacy. The only place to visit privately is in the resident's room. Those residents who need the most help seem to get it. I'm concerned about the other residents who don't need as much help. My loved one is able to get in and out of bed herself with the use of a wheelchair. Yesterday when I visited, someone else's Walker was next to her bed and her wheelchair was pushed in a far corner. When I asked about the Walker, an aide said it was someone else's and she removed it. Very concerning as my loved one doesn't use a Walker and would have fallen trying to get to the wheelchair.

anonymous

Memory Care

Family/friend

September 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of mind

The staff members at Arden Courts have just been wonderful. Right away our first impression of the staff is that you can tell how dedicated they are to treating and designing their facility around the disease of dementia. They truly go above and beyond and it is an awesome place. The meals and dining service is great and when it comes to the overall value you really do get what you pay for.

J.C.

Memory Care

Family/friend

September 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
4.0

Good theories for handling dementia patients. However, at the time our family used Arden Court, due to staff changes and turnover, all services that had been described when we initially interviewed were not offered. Especially in regard to end of life care.

Arden Courts A ProMedica Memory Care Community in Monroeville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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