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Arden Courts A ProMedica Memory Care Community in Palos Heights

7880 W College Dr, Palos Heights, IL 60463

For pricing & availability:
(866) 374-4058
9.5
Review score
94 reviews
Add review
9.5
Review score
94 reviews
  • 5 star
    79%
  • 4 star
    9%
  • 3 star
    7%
  • 2 star
    1%
  • 1 star
    4%
See all reviews
9.2
Review score
2712 reviews
78 facilities
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Best of 2026 Senior Living Award
Arden Courts A ProMedica Memory Care Community in Palos Heights
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Arden Courts A ProMedica Memory Care Community in Palos Heights
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Debbie

Sibling of resident/client

5.0 out of 5 stars

Review for Arden Courts Palos Heights, A Memory Care Community

My brother only had 2 weeks there before he passed, but we are so grateful for that time. He was able to live in a clean, comfortable, and caring facility. We are particularly appreciative to [names removed], who went above and beyond for my brother. The staff we had the opportunity to watch in action are also to be commended.

Read all reviews

Arden Courts A ProMedica Memory Care Community in Palos Heights

Conveniently located just off I-7 and I-83 on West College Drive, surrounded by lush parks and nature centers, like the inspiring Lake Katherine Botanic Gardens, Arden Courts of Palos Heights offers memory care living services in Palos Heights, Illinois. Our clean and welcoming community specializes in personalized and progressive memory care services, with staff trained to care for those with Alzheimer’s or dementia-related conditions. Our purpose-built community was designed to be safe, secure, and to instill a sense of home within residents' hearts with joyful common areas throughout. Pets are welcome, too!

Residents from all backgrounds are welcome in our community, with all religious and cultural differences embraced. We get to know residents closely here to understand individual preferences, so we may best provide nurturing and positive care. By learning personal histories, we create a compassionate and comfortable present for client residents.

Community services and amenities

Every person has their own interests, potential, and needs. At Palos Heights, we’re dedicated to paying attention to all aspects of every resident that makes them unique, so we can best serve them. We maintain an innovative caregiving team professionally trained to assist residents with aspects of daily living, including grooming, bathing, medication monitoring, and more.

Arden Courts...

Learn more about the Best of Senior Living awards and this year’s winners.

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Senior living options offered

  • Memory Care

Arden Courts A ProMedica Memory Care Community in Palos Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arden Courts A ProMedica Memory Care Community in Palos Heights

9.5 out of 10
Review Score94 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.6
Staff
4.7
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Palos Heights with 9.5 out of 10 using our proprietary review score based on 39 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Palos Heights has 94 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 94 reviews

Last Updated: 9/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Debbie

Memory Care

Family/friend

September 24, 2025

5.0 out of 5 stars
Verified Review

Review for Arden Courts Palos Heights, A Memory Care Community

My brother only had 2 weeks there before he passed, but we are so grateful for that time. He was able to live in a clean, comfortable, and caring facility. We are particularly appreciative to [names removed], who went above and beyond for my brother. The staff we had the opportunity to watch in action are also to be commended.

Anonymous

Memory Care

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Arden Courts Palos Heights

What we like the most about the community is all the activities they have to offer. Yes, we would recommend Arden Courts to other families based on the experience so far.

Anonymous

Memory Care

Family/friend

September 19, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

level of care needs some improvement

We would recommend the community to others, but they could pay the staff more or just get more help

Monica Norise Broadway

Memory Care

Resident/client

August 26, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Horrible experience

This was one of the hardest decisions I’ve ever made as an only child. I had to come to the realization that I can no longer care for my mom. She needed to move into a memory care facility. I needed to find a community that she will be well taken care of and safe. Arden Courts is it. [name removed] was the first person I met at Arden Court. She’s very informative and understanding. The front staff are always welcoming and friendly. The caregivers are nice and patient with the residents. The nurses are extremely helpful and will address questions/concerns immediately. The entire staff treats my mom as well my family and friends like we are all family. I’m very happy with my choice in choosing Arden Court….. UPDATE [date removed] I’m very heartbroken that I left my mom in when things began to look different. My mom has been a resident of Arden Court for approximately 7 months. The last few months there has been significant changes that were not communicated with families. As of [date removed] I moved my mom

Anonymous

Memory Care

Family/friend

July 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great facility

The facility is always kept clean and the staff is very friendly as well as responsive to needs of the resident. Also, communicate with the family of any issues that may arise

Anonymous

Memory Care

Family/friend

July 3, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Friendly staff

Overall it's a very nice and clean facility. It is expensive, but what I liked most compared to other facilities is it was one price for everything. The majority of the staff was very friendly and kind. They had activities for residents and families all throughout the month. At times felt communication could have been better, but it was during a difficult time as well.

Anonymous

Memory Care

June 24, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Great Place

Great place new executive director very knowledgeable about dementia. Easy to talk to and able always.

Anonymous

Memory Care

Industry reviewer

June 24, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Great place nice staff

Caregivers are nice, food is good. Clean place and landscaping is nice. Wonderful place of business.

Gary G

Memory Care

Family/friend

June 13, 2025

5.0 out of 5 stars
Verified Review

Arden Courts A ProMedica Memory Care Community in Palos Heights review

If we brought [name removed] to Arden Courts a year earlier in his dementia, could have lived better in their community & potentially longer. His condition progressed too rapidly for their care

Anonymous

Memory Care

Family/friend

June 11, 2025

3.5 out of 5 stars
Verified Review

Review for Arden Courts A ProMedica Memory Care Community in Palos Heights

What stood out the most is the cleanliness - it's good. Overall it's fair. The activities were Great ?? the office staff was good, the people that worked with the patients , about 60% of them were good. Many of them had attitudes. Our family noticed a change in the operation, when the changed corporate.

Anonymous

Memory Care

Family/friend

June 6, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Arden Courts experience

Help is friendly. We would recommend the community to others for the value compared to others

Georgiann T

Memory Care

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0

Review for Arden Courts A ProMedica Memory Care Community in Palos Heights

They never have the same aides. They use a temp service - how horrible when there's no familiarity for all of those in a memory care unit.

Cheryl T

Memory Care

Family/friend

March 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility!

Extremely nice and clean love the different areas for the residents and the activities they have,the staff is great Residents rooms are decorated beautifully and the facilities are immaculately kept. Entertainment and activities are great! A wonderful place for your love ones!

Kana J

Memory Care

Industry reviewer

February 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pre employment

This place was very nice during my pre- employment process! Everyone was nice, and entered me with a warm welcome! Even when I was given a tour, the residents looked at me as a sweet soul, that they wouldn’t mind seeing daily— especially since this is their home! Great place to work, great staff. 10/10 would recommend!

Lauren R

Memory Care

Industry reviewer

February 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful memory care

So happy to hear about this local center that can provide memory care for our elderly patients. As an advanced practice provider, I see countless of patients of elderly patients struggling at home, or their family members trying to care for them. This seems like a great facility with great opportunities. The ladies we met that represented Arden Courts were very kind and informative.

Melissa Caponigro

Memory Care

February 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

In service

Great ?? information , friendly , great resource for the patients and family Good so many locations to choose from, helpful information for the families. And many resources for the family, very professional and educated staff

Lucu M

Memory Care

Family/friend

February 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Amazing

Never visited a facility before. This place was great on all levels. Keep up the great work. Came for [name removed] 87th birthday and it was pleasant to see how all the residents came and enjoyed the birthday party.

Ana M

Memory Care

Family/friend

February 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Very nice facility for our loved one

We visited a loved one today. This facility was clean, staff was friendly and genuinely cared for their residents. I was very impressed, and would certainly consider services here for family in the future, as needed. Thank you for all that you do!

Sara M

Memory Care

Industry reviewer

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Ambiguous loss and dementia

Wonderful informative, information. Lovely and welcoming community. friendly staff , clean environment. Will definitely come back to Arden courts.

Jennifer Beckman

Memory Care

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Ambiguous Loss and Dementia Event

Great event at Arden Courts! Will come back! Would recommend for your loved one. Friendly staff and clean environment. Thank you for having us.

Arden Courts A ProMedica Memory Care Community in Palos Heights

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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