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Aspen Woods of Vernon Hills

500 Atrium Dr, Vernon Hills, IL 60061

For pricing & availability:
(866) 374-4058
9.5
Review score
67 reviews
Add review
9.5
Review score
67 reviews
  • 5 star
    67%
  • 4 star
    21%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
8.9
Review score
207 reviews
9 facilities
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Aspen Woods of Vernon Hills
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Aspen Woods of Vernon Hills community exterior
20 photos7 floor plans
Aspen Woods of Vernon Hills in google map
street view of Aspen Woods of Vernon Hills

Mary B

Friend of resident/client

4.0 out of 5 stars

A great fit!

We are very impressed with the care given to the residents and how they get them out of their rooms to interact with each other. They have their program set up so the residents do exercises on a daily basis and they participate in other activities such as trivia games and craft activities. These are things our loved one had not done at his prior residence and he loves it. Their activity director seems to have an endless amount of energy! I am also very impressed with how clean this place is, from the common areas to the individual room. I have stopped in at various times to visit and our loved one’s room has always been immaculate. I am not quite as impressed with the meals that are served but the residents don’t seem to complain so it seems satisfactory. Their brochure describes a ritual where they are given a warm washcloth to wash their hands before meals as a soothing experience. But I have never seen that happen. These are the reasons I only gave four stars

Read all reviews

Aspen Woods of Vernon Hills

Experience a warm and intimate family feel at Aspen Woods of Vernon Hills — a newly renovated, purposefully built community offering convenient services, chef-prepared meals, and personalized memory care. This pet-friendly community features charming living spaces, a landscaped courtyard, and many luxurious amenities. The 24-hour, licensed nurses and memory care-certified associates provide residents with superior memory care services that enhance the human spirit.

The exclusive Flourish℠ memory care program offers the best-practice approach to memory care that is tailored to each resident’s individual needs and abilities. This program promotes residents’ self-esteem while minimizing boredom, loneliness, and aggressive behaviors through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation is a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Find peace of mind at Aspen Woods of Vernon Hills.

State licensing information

To explore the licensing information and compliance...

Senior living options offered

  • Memory Care

Aspen Woods of Vernon Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Aspen Woods of Vernon Hills

9.5 out of 10
Review Score67 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Aspen Woods of Vernon Hills with 9.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Aspen Woods of Vernon Hills has 67 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 67 reviews

Last Updated: 2/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mary B

Memory Care

Family/friend

February 18, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A great fit!

We are very impressed with the care given to the residents and how they get them out of their rooms to interact with each other. They have their program set up so the residents do exercises on a daily basis and they participate in other activities such as trivia games and craft activities. These are things our loved one had not done at his prior residence and he loves it. Their activity director seems to have an endless amount of energy! I am also very impressed with how clean this place is, from the common areas to the individual room. I have stopped in at various times to visit and our loved one’s room has always been immaculate. I am not quite as impressed with the meals that are served but the residents don’t seem to complain so it seems satisfactory. Their brochure describes a ritual where they are given a warm washcloth to wash their hands before meals as a soothing experience. But I have never seen that happen. These are the reasons I only gave four stars

Anonymous

Memory Care

Family/friend

February 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great place for dementia sufferers

Aspen Woods of Vernon Hills is a great place they do a very good job of taking care of my wife in memory care. They Have many activities for the residents and a caring staff and executive director.

Anonymous

Memory Care

Family/friend

December 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Review for Aspen Woods of Vernon Hills

Compared to the larger facilities we felt that the smaller Aspen felt more home like and she would not be shut away in an apartment. The other facilities offered features she didn't need and we didn't want to pay for.

Bill

Memory Care

Family/friend

August 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Friendly and caring staff

Aspen Woods has been an excellent choice for [name removed]. I would highly recommend it.

Anonymous

Memory Care

Family/friend

May 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Recommended

My loved one was previously a resident at Aspen Woods of Vernon Hills. Overall, the staff were great, friendly and helpful but they were usually understaffed. The food, as in most similar places, is not very good. All in all, I would recommend Aspen Woods of Vernon Hills to others.

Bill

Memory Care

Resident/client

March 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Very good experience

I found them to be very helpful in assisting my wife who is disabled and in late stage Alzheimer’s. The move went smoothly. They have stimulating activities for the residents that ate appropriate for people in her condition. I would recommend AW for anyone in need of memory care.

Donna Ciancio

Memory Care

Resident/client

March 11, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Generally it has been a wonderful

Generally, we have been happy except for a few instances involving caregivers and jewelry that went missing off of my mom's neck. There were also some issues during the transition. We appreciate the sense of community among the family members who visit.

Millie M

Memory Care

Family/friend

March 7, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Seriously Fabulous

Aspen Woods has been amazing in the care of my dad. He is healthy, as active as he can be, clean, and looked after by the most attentive caregivers, nurses, directors, and staff. His room is clean and organized, his clothes and beddings are washed regularly. My only complaint is minor, he can be shaved more often and his nails trimmed more often but that is so minor. Overall, I am very appreciative of the care given to my dad. Thank you so much!!!

Amy B.

Memory Care

Family/friend

March 7, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Cannot have it any better at Aspen Woods!

Aspen Woods was the answer when our family was going through our toughest time. My dad's dementia worsened to the point where it was not safe for him, nor us, at home. I had already arranged for a live-in caretaker and I am glad we did not go that route! Aspen Woods provides a schedule of activities and events... and the opportunity for him socialize! This is so important for people with dementia. Everyone that works there is so genuine and looks out for the well being of their residents... which transcends to the residents looking out for the well being of each other! Something truly special. Thank you, Aspen Woods.

Lynn C.

Memory Care

Family/friend

March 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Aspen Woods Review

From the initial meeting with the Executive Director, our family had an immediate connection with her and the overall program(s) offered at Aspen Woods. Her hands on approach from staff to residents shows her unequal commitment to the health, happiness, and safety of the residents and their families. The facility is extremely well maintained, clean, well organized; every single staff member is friendly, knowledgeable and approachable, regardless of the need. The Activities Director is at the heart and soul of the residence, and residents - her energy, her heart, her 1:1 interactions & understanding of every resident everything she does, every single day, makes our worlds a brighter place. The BHR is equally approachable, knowledgeable and goes the extra mile. she's even made personal visits/evaluations at the hospital. We cannot be happier with Aspen, the energy, the staff, facilities & volunteers, we would highly recommend Aspen to anyone researching memory care facilities!

Tim W

Memory Care

Family/friend

March 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A safe, friendly, and caring community

[name removed] is being well cared for. She is in a safe and friendly environment where the staff seems to take a genuine interest in her. I feel very welcome as I visit her on a daily basis. She is always dressed nicely and is clean.

Randy

Memory Care

Family/friend

March 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love the staff

I love coming to visit my Grandma with my Aunt. They are also doing a variety of different things. The Office people are also involved with the residents and its just a joy to be a part of it, So glad my family is a part of the Aspenwoods Family crew.

Carla

Memory Care

Family/friend

June 12, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0

Caution! If the Nurses Have to Work Hard for The Ones That Need Help, They'll Find a Way to Get You to Change Facilitie

They can only handle those who are placid. If anyone gets antsy or needs extra help they either send them to the hospital and tell the hospital they can't comeback or make you hire personal caregivers because they are "so busy". She needed to be checked to see if she had an UTI. The nurses didn't do it. After 4 days, I complained so the Marketing Director took care of it. They let her get out of the building. She made it to the Fire Department and they brought her back.

FS

Memory Care

Family/friend

June 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Charter Senior Living Vernon Hills

We were very satisfied with the place, and it was clean. Staff was wonderful. We picked this community, because of the activity we saw when we toured, the brightness of the rooms, watching the staff intermingle with patients. I have recommended it to people that I know.

Anonymous

Memory Care

Toured community

May 16, 2023

5.0 out of 5 stars
Verified Review

Tour experience

We had a wonderful tour experience with Charter Senior Living Vernon Hills. There was not one negative thing about it. All of the staff were terrific! I would have been just as comfortable placing my loved one here.

Lori

Memory Care

Family/friend

March 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend and a great place to live

Charter Senior Living Vernon Hills gets all 5 stars. I have referred many people to live there. It is a great place to live and they to me felt like family.

Anonymous

Memory Care

Family/friend

February 8, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

My review of Charter Senior Living Vernon Hills

Anonymous

Memory Care

Family/friend

September 15, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Smaller Community with great interaction

My loved one, seems to like the food. The staff is very helpful. It's a smaller community, which allows better interaction between the staff, and residents.

anonymous

Memory Care

Family/friend

July 27, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Some growing pains but overall a positive experience.

Overall it has been a positive experience, with some growing pains. Things aren't perfect but the staff are generally responsive, professional, and taking good care of my loved one. It is a huge improvement over the previous facility we tried, which was extremely understaffed.

CK

Memory Care

Family/friend

July 26, 2022

0.5 out of 5 stars
Verified Review

Not great experience

They handle people with Dementia and there all aspects of Dementia. They say can take in these types of cases but they just end up sending those patients to the hospital and need to work on getting them assistance in house and not send those to hospital. I was advised they were good at redirecting but we constantly had issues, especially with the locked door system. My mother was able to get out of the facility and at one point walked to fire station. Overall was not pleased with the experience our family had with this facility.

Aspen Woods of Vernon Hills

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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