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Baybrooke Village Care & Rehab Center

8300 Eldorado Parkway, McKinney, TX 75070

For more information about senior living options:
(866) 374-4058
7 reviews
Add review
  • 5 star
    29%
  • 4 star
    0%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    57%
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Baybrooke Village Care & Rehab Center
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Ricardo B

Child of resident/client

5.0 out of 5 stars

Nursing care for my mom

I would like to say thank you to the staff of Baybrooke Village, especially [name removed] who took great care of my mother [name removed] She had a great bedside manner and went above and beyond to help care for my mom. When you have a parent that has to be in a nursing home away from family even for a short period it gives you peace of mind to know that people like [name removed] are there to look after them.

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Baybrooke Village Care & Rehab Center

Baybrooke Village Care & Rehab Center in McKinney, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes


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Reviews

for Baybrooke Village Care & Rehab Center

Overall Experience
2.1
Cleanliness
2.1
Friendliness
2.1
Care Services
5.0
Staff
5.0
Meals & Dining
5.0
Activities
4.0
Value for Cost
1.9

A Place for Mom has scored Baybrooke Village Care & Rehab Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Baybrooke Village Care & Rehab Center has 7 reviews with an average "overall experience" of 2.1 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 10/7/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Ricardo B

Nursing Home

Family/friend

October 7, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nursing care for my mom

I would like to say thank you to the staff of Baybrooke Village, especially [name removed] who took great care of my mother [name removed] She had a great bedside manner and went above and beyond to help care for my mom. When you have a parent that has to be in a nursing home away from family even for a short period it gives you peace of mind to know that people like [name removed] are there to look after them.

Harry H

Nursing Home

Family/friend

September 28, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Great Experience

The nurses and doctor are all very caring. Spent 3 weeks here and they provided very good service. The meals were good too.

Anonymous

Nursing Home

Toured community

June 27, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

No spot for Rehab!

No rating from me. This was an awful experience regarding Rehab care for my needed rehab. Once arrived no one greeted me upon arrival the driver got me settled from the 3rd party transport team. It was 3 hours before anyone entered my room. The bed was broken would not move in positioning, the toilet seat was broken shower was disgusting. I was scared between random folks that lived there trying to enter my room and shared bathroom and all the hollering. I arrived from the hospital from major back surgery I was in a lot of pain. They did not have my meds for 14 hours, this made the pain in bearable. No one could do anything to get my meds faster. They were not prepared for me and made me miserable because of it. The facility was not clean. Example the pillow they had me using was a former residents pillow with the patients name printed on the pillow. Seemed to be a lot of conversations between staff and no care for patients. No one showed a warm friendly welcome Or care that I was there. This was my first visit to a PT rehab facility I was scared and did not know what to expect. There is no separate areas for the nursing home residents and the rehab patients.

Anonymous

Nursing Home

Toured community

October 22, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

To say this place is horrible would be a compliment

This place is exactly as you read. It is a pure "smoke and mirrors" operation. They are way understaffed, and the administrative staff and leadership or nowhere to be found. Any person in a supervisor role will avoid you and any patient with issues. Majority of their income is paid via Medicare and it obvious they are a profit only focused business. Medicare has been notified along with DADS, with documentation, pictures and video of multiple patients care and treatment.

Anon

Nursing Home

Toured community

April 16, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5

Clean, needs to improve patient care

I visit multiple facilities, multiple times a day. This one looks nice and is generally clean. However the staff, who are supposed to be medical professionals, will wait for hours for a private ambulance service as opposed to dialing 911 to avoid reporting to the state when an emergency arises. The funny thing is, these emergencies get reported to the state regardless, but these facilities are under the outdated belief that as long as they don't dial 911 they are in the clear.

Caring family member

Nursing Home

Toured community

February 12, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

Unforgettable experience

Half a star is being kind. I wouldn't board my pets at this facility! The most unresponsive staff I've ever experienced. Lie after lie on how you or your family member will be treated. All equipment is beyond worn out. Linens are non existent the majority of the time. Cleanliness of the facility is reprehensible. Cleaning equipment, floor mops and other equipment is worn out. Floor washing water buckets are never changed out, based on walking across tile floors and your shoes are sticking to the floor. They are without a doubt contracted with the lowest bidder for all of there outside services, ie Blood work and special needs such as Xrays and ultrasounds. There idea of a Stat need is someone may show up, today or tomorrow if your lucky. Results of Lab work are sketchy at best. The management team or lack there of requires complete replacement. Please do not subject a loved family member to the abhorrence of this facility.

Anonymous

Nursing Home

Toured community

August 9, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

RUN!!!

If I didn't have to leave a star, I wouldn't. RUN, don't walk, away from this facility as fast as you can. Nurse to patient ratio 1:60. Time it takes it find missing nurse, 45 minutes. Refusal to give records to a patient for transfer. Deplorable social services department. Broken wheelchairs, when they can find one. Call lights that go unanswered, always. An absent Administrator, who when he does call, implies that you're stupid, and is completely rude. Add one Father who is being pretty much held hostage because of noncompliance in a transfer to another facility, and you have this disgrace of a place. RUN!!!!

Baybrooke Village Care & Rehab Center

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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