5.0 out of 5 stars

Verified Review

great experience

By and large the staff is amazing! Lovely people who seem to really care about the resident and that goes from the kitchen staff to the helpers to the Management. The facility is beautiful and well-maintained. The only negative which I do not even feel very strongly about is that sometimes it seemed that maybe there weren't enough staff to take care of the residents as quickly as would be preferable, but it wasn't because anyone did not work hard or do their job.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

Warm Welcome

The management and aides are very friendly and welcoming. My husband is much happier at Belmont Village. He lives tge circle of friends with their activities and presentations. The staff is very concerned about his experience and looks for ways to improve his health.

3.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

4.0

Value for Cost

2.0

Care Services

4.0

Activities

3.0

Staff

4.0

Meals & Dining

5.0

Belmont Village Hunters Creek

We had a fire alarm go off while family was there. The sound was blaring for at least 15 to 30 minutes or more. No staff was concerned about it. Waiting on building supervisor to come from home to investigate. It was in a laundry room on 4th floor. The next day i asked about their procedure on fire drills in staff office. No one could answer my questions. Do the elevators lock down ? How would you get people down from top floors? Glad family had room on 1st floor. Not very good about keeping clothes separate from other room occupants when washing. Lost bedsheets, towels, and compression socks.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Our Experience

Everybody was so caring there. My dad had struggled so long with his disabilities as he refused any help at all in his old assisted living facility as it unfortunately was not run very well. The care staff at Belmont really tried hard to meet his expectations. He even participated in a few of the activities, which was amazing. It was more expensive than what he had been paying but the old saying you get what you pay for was very evident at Belmont. Food was very good and that made him much happier. It was sad that he passed away so suddenly. So for the short time that he was there, he was pretty comfortable and satisfied.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

4.0

Staff

5.0

Meals & Dining

4.0

Excellent Care

Nursing staff is excellent It is a high end facility. Care staff to resident ratio is great.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Belmont Village Hunters Creek review

The overall experience so far has been a 5. I have been very happy with the Belmont Village Hunters Creek community, and there has been no problems whatsoever. I would recommend this community to other families.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Staff

4.0

Meals & Dining

4.0

Review for Belmont Village Hunters Creek

For the short time my mother in law was there I found Belmont to clean and staff to be very nice, easy to deal with and very nurturing. The staff and the overall appearance of the citizens. They seemed happy and well cared for. The facility was very well kept and neat.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

My dad was happy here

My dad was happy at Belmont Village Hunters Creek. Communication with the family was excellent. The staff was so helpful and pleasant to talk to. The housekeeper was very sweet. The move in process was great. [name removed] is fantastic and [name removed] was so thorough and if he said he would take care of something he absolutely did. They were also very good with helping after my dad passed. I would recommend this facility to others.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Staff

5.0

Meals & Dining

3.0

Wonderful Caring Staff

We moved our mother into Belmont Village close to the end of her life. We knew, as did she, that we could not give her the care at home that she was needing at that point. The staff was wonderful and took great care of her and whoever was staying with her. Her stay was short, but Belmont made sure her homegoing was peaceful for all of us.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Delighted with Belmont Village Hunter's Creek Houston TX

During my childhood, my sister who was both smarter than me and loving toward me. She got a PHD, the first female member of the business faculty and vice dean. She began HR in China, & Africa. After mom’s death, we visited her in Maui, shocked to find her lights out, the AC off and her paranoid. It was a very steep fall. Her dementia grew past ind. living, she moved to assisted. Miserable! She moved near my family. OF the 12 I visited, only 2 places in Houston had any notion of proper assisted living. The ‘people’ at BV Hunter’s Creek won me. The problem, at BVHC [name removed] is so into the activities she can’t visit us! The constant ‘Circle of Friends’ activities engage her mind. Her last place posted a schedule, few showed. At BV Hunter’s Creek, my Sales contact, actively got to know my sister,welcomed her with a hug and brought her flowers. The director and head nurse welcomed us. Food is great, the dietitian knew our names day one. After 2 months am certain I made the best choice

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Staff

5.0

Meals & Dining

4.0

Overall pleased

The only frustration I have had is since our loved one cannot communicate with us I do wish that the staff would reach out to our family more and give some updates. Overall it has been a good experience and I would recommend Belmont Village Hunters Creek to others looking.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

I was blown away when we first walked in. The place is beautiful! Absolutely everyone we encountered made eye contact, greeted us and made us feel very welcome. Imagining my dad living there felt natural. They took the time to answer all my questions and showed us around. I was able to see some of the residents, and everyone was cheerful and friendly. I was able to overhear some of the staff interacting with the residents. The staff was friendly, professional, and respectful with everyone. It felt like an everyone knows everyone community, because it seemed like everyone we passed knew we were new there. Everyone took the time to greet both me and my father. There was a contagiously friendly and positive atmosphere from the moment we walked in to the moment we left.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Clean and updated facility, Circle of Friends Program seems like a good fit for my mother, convenient location, facility layout is a smaller footprint with several stories so might be less confusing for my mother to navigate, no outdoor walking paths, several room options but expensive

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Overrated

Very pretty facility, but care is negligent in many ways. Weak leadership, unskilled workers with lack of supervision, definitely a dangerous place for an elder with dementia.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Do NOT leave your loved ones in their care!!!

My loved one (father)has been there nearly two years. He is in the memory care/dementia floor and is incontinent. The service has continued to decline. He was left in his wheelchair for 24 hours one day with no reason why other than he said he was not tired. He has a disease. We pay Belmont to card got him and just let him sit in his own urine for 24 hours. When we asked the management staff to call us to discuss this issue, the request was ignored. Just in the past few days, the camera footage in his room caught a PAL holding his weighted blanket (used to help his anxiety) over his face. His forehead was only visible. The same PAL was also seen laying her body on top of him while holding the blanket over his nose and mouth. We have PAID the expense for a PAL, which s an Extra fed there, to check on and toilet my loved one every couple of hours. He goes most days never being changed or taken to the bathroom.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

5.0

BVHC First Review

Thus far, we've been pleased with my family's selection of Belmont Village Hunters Creek. Our Mom has been here a little over 1 month now. Our selection of this facility was based on what we felt Mom needed currently. She'd just finished rehab of a broken hip replacement and she needed a little more than just assisted living but she was not at the full memory care need yet. Belmont Village Hunters Creek offers a level of care more than assisted care but less than memory care. Recommend looking at this place if you're in the same boat.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Amazing facility and great staff. Clean, well structured programs and numerous amenities to deflect from that "senior living" feel. Am revisiting with husband on Saturday.

2.5 out of 5 stars

Cleanliness

2.5

Friendliness

2.5

Value for Cost

2.5

Care Services

2.5

Activities

2.5

May be it is a good facility for caring and services but I had called several times to reach out the case manager or facility manager in the Woodward area to ask some questions and the staff is replying she is very busy and can't answer to my question. How good it will be for the client?

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

I have been extremely satisfied with our experience at Hunters Creek over the last 2 1/2 years. The management and staff have shown exceptional care and concern for both of my parents and have worked with me to partner in their care. [Name removed] and [Name removed] provided excellent programming for my mother and others in the neighborhood, always with a smile, and have texted me pictures of both of my parents which always makes me feel good since I don't live in town. their passion for what they do and their genuine love of the residents is infections and so heart-warming. The pals in both the neighborhood and assisted living where my father has lived since March 2017 have also been very caring and worked closely with me to provide for my parents needs and have been my eyes and ears for any concerns. The nursing staff has generally been very attentive, particularly to my mother, and, when my father has needed attention, he's been checked, even though not on medication management. [Name removed] has been outstanding in her attentiveness and responsiveness to our issues and shows tremendous care and love for the residents. When my mother was sent to the hospital her last week of live and then returned to hospice at Belmont, [Name removed] was right there with me to coordinate the process and to handle all of the arrangements. And, though she told me she wasn't available to attend my mother's funeral, when I saw her there, it meant the world to me that she cared that much about my family and me to be there, and I will always remember her kindness. I truly believe that Belmont has created a wonderful environment in which both of my parents have been able to thrive, which has provided tremendous comfort and peace of mind.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Belmont

They are so under staffed, not enough nurses

Belmont Village Hunters Creek

Senior living options offered

Pricing

Base fees by care type

Reviews

great experience

Warm Welcome

Belmont Village Hunters Creek

Our Experience

Excellent Care

Belmont Village Hunters Creek review

Review for Belmont Village Hunters Creek

My dad was happy here

Wonderful Caring Staff

Delighted with Belmont Village Hunter's Creek Houston TX

Overall pleased

Overrated

Do NOT leave your loved ones in their care!!!

BVHC First Review

Belmont

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