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Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

For pricing & availability:
(866) 374-4058
9.4
Review score
36 reviews
Add review
9.4
Review score
36 reviews
  • 5 star
    64%
  • 4 star
    22%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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Benchmark Senior Living at Shrewsbury Crossings
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Benchmark Senior Living at Shrewsbury Crossings
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

friendly & caring staff.

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other families! They all were so kind, caring, attentive and supportive to resident as well as family members

Read all reviews

Benchmark Senior Living at Shrewsbury Crossings

Nestled on the eastern bank of Lake Quinsignamond, Benchmark Senior Living at Shrewsbury Crossings provides some of the area’s finest assisted living and memory care services in our close-knit community. Our lovely residential setting features outdoor patios, gardens, and comforting community spaces, perfect for building new friendships and family visits. At Shrewsbury Crossings, you’ll have plenty of opportunities to sit back, relax, and enjoy convenient comforts, great food, and a thriving social community full of activities.

With local dining, cafés, and shopping options within a few blocks of our community, there’s something for everyone to enjoy in Shrewsbury. Minutes from I-290, our location provides easy access to the historic New England town of Worcester as well as several medical facilities and physician offices, including Saint Vincent Medical Group- Shrewsbury and University of Massachusetts Medical Center. Residents also enjoy our strong local involvement with local schools, student concerts, and art exhibits.

Community Amenities and Services

With multiple levels of care under one roof, you’ll have the care you need — when you need it. Whether you’re looking for help with daily activities through our assisted living services or you’re in need of supportive memory care serviced through our Mind & Memory program, our trained staff...

Senior living options offered

  • Assisted Living
  • Memory Care

Benchmark Senior Living at Shrewsbury Crossings

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Benchmark Senior Living at Shrewsbury Crossings

9.4 out of 10
Review Score36 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.6
Staff
4.8
Meals & Dining
4.4
Activities
4.7
Value for Cost
4.3

A Place for Mom has scored Benchmark Senior Living at Shrewsbury Crossings with 9.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Benchmark Senior Living at Shrewsbury Crossings has 36 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 36 reviews

Last Updated: 3/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

March 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

friendly & caring staff.

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other families! They all were so kind, caring, attentive and supportive to resident as well as family members

Anonymous

Memory Care

Family/friend

February 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Benchmark Senior Living at Shrewsbury Crossings

First and foremost, my Mother in Law, my husband and I, and the staff at Benchmark are partners in ensuring her care and lifestyle is exactly what she needs. They aren't afraid to meet her where she's at physically and mentally on any given day. We're pleased at the level of engagement she has with the other members there too.

Riel Famy

Assisted Living

Family/friend

December 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

staff went the extra mile to make Mom comfortable

5 across the board. Benchmark provided wonderful care for Mom and the family. Worked with us to meet all her needs in good times and hard ones. Would recommend them to anybody looking for help transitioning from home to assisted living. , Mom passed last April and Benchmark was by our side bringing comfort.

Lynne C

Memory Care

Family/friend

December 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Overall

The staff at Shrewsbury Crossings are wonderful. They are always smiling and greet not only residents but family as well. Everyone is willing to help my mom out when needed. Even the little guy in the kitchen! I would absolutely recommend them and have already! Mom sits in with sales director to greet and answer questions that interested people ask.

Gary P

Assisted Living

Family/friend

December 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A place Mom could call Home.

The staff always had smiles and was always willing to lend a hand. The facility is well maintained and kept clean. A place that we were happy to have our Mom living in. The activity leader was very engaging. Frequently getting the residents to engage. I frequently heard how happy my Mom was when she was willing and able to participate.

Michelle & John

Assisted Living

Family/friend

November 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Good Move for Mom

Over all a huge improvement from where my loved one was at before. Our family is pleased with all aspects. The cost increase was well worth it. Mom actually improving, which at 90+ speaks volumes. I would recommend Benchmark Senior Living at Shrewsbury Crossings to others.

anonymous

Assisted Living

Family/friend

September 27, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Overall Good Experience

We've had a very good experience overall. The staff are all very polite and knowledgeable. Being completely new to senior living, I expected a little more regarding the care, but they do a good job overall. Our loved one is constantly not wearing his call button, but I do see the staff bringing it to him when they notice. And I understand that they can't watch him every second, 24 hours a day. He's settling in and enjoys playing piano there. He also enjoys the activities, They show movies, bring in entertainment once a week, and have a lot for the residents to do.

anonymous

Memory Care

Toured community

August 3, 2022

5.0 out of 5 stars
Verified Review

Tour experience

The gal who was showing me around on the tour was great and did a really good job. She was very informative and friendly. They had a lot of nice choices on room sizes and layouts. The pricing here is "al a carte" and I needed something all inclusive so that I would know the exact amount that I would be paying each month. It was just not the right fit for us but it is a lovely place.

anonymous

Assisted Living

Family/friend

June 10, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

The facility and the staff are both great. I like that you do not have to buy in and you only have to give 30 days notice if you want to move out. My mom has really enjoyed her time here so far and we would definitely recommend Benchmark Senior Living to others

JW

Memory Care

Family/friend

February 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0

Mom's Care

It has been a good experience. Mom has only been there a couple of months, and she still wants to go home - although I think that would happen anywhere she was. But it has been good for her and good for us. I like the staff. They're friendly and very helpful. Anything you need done, they do it. They really try to get the residents involved in activities as best they can. They had a sing-along the other day that I sat in on, and it was fun. I have not been able to try the food yet because of Covid, but they offered me some of the chocolate cake the other day, and it was delicious.

anonymous

Assisted Living

Family/friend

February 10, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Hoping for improvement

We are not very happy with them. Our loved one is in assisted living and has been hurt twice, the medications have been messed up multiple times, and my loved one has been left sitting there for an hour when she told them she had to go to the bathroom. It seems like a good place and the employees are really nice, but they seem short handed especially in the early morning and overnight.

LGV

Assisted Living

Family/friend

December 20, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The right place for assistance and advice.

It depends on the person, but it's a great fit for my cousin. She loves the place. All she does is rave about how sweet and nice the staff are to her. And they help me so much getting her to do certain things. They know just how to handle her and have a great way with her. They're very respectful. She knows her way around - it's not too big of a community, so she doesn't get lost and it it doesn't feel overpowering. It's a great place for somebody who is low-key and laid-back. It has a home-like atmosphere, and we got to bring her own furniture and décor so it feels like home to her. The apartments are beautiful. The food is excellent. They have a lot of activities for the residents, and they encourage them to go. I feel like I'm getting a good value for what they charge. I can't say enough good things about it. Everything has worked out so well. If you're at a loss for a place to go, this is the right place.

anonymous

Memory Care

Family/friend

October 8, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

A fabulous place. Like a 5-star hotel for my loved one.

They're excellent. They would be my first recommendation. My loved one is in a locked unit for memory care, and the staff is wonderful. I can't believe how they never raise their voice to a patient. They always speak softly, and that's fabulous. The residents' days are filled with activities if they choose to participate. I found the cost to be more reasonable than other places I looked at, yet their facilities are a lot better. I can't complain. My loved one has her own private room and bathroom. And It's very nice, like a 5-star hotel.

anonymous

Assisted Living

Family/friend

October 5, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0

My Overall Thoughts

They're wonderful. They keep things very clean. Every time he spills something on the floor, they come right in and shampoo the rug where he spilled. His apartment is always clean. After I had been in there just one day, they already knew my name when I walked in the door. They make visiting very easy. The care they provide is excellent . They're very concerned about everything that he does, and they take very good care of him. They've gone out of their way to soften the food for him. They have plenty of activities, and they always ask and invite him to participate even though he always declines. I think it's a little expensive., but they provide great care.

anonymous

Assisted Living

Family/friend

May 3, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0

a great place

I think the community is comparable to others when it comes to pricing and amenities. Communication between the staff and our loved ones is good. They keep us up to date and well informed. I would recommend this community to others.

Anonymous

Memory Care

Family/friend

June 2, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Friendly, caring, and concerned

The community was clean. We didn't have any issues in this regard, in fact we were quite pleased. The cleaning staff was very sweet as well. The care giving staff often went above and beyond with the care of my mother. They would do whatever they could for her. They were very good with communicating with us about my mothers care as well. Both the nursing director and the executive directors were great. They would immediately address any of our concerns, including a concern regarding price at the very beginning before my mother moved in. We were so glad we chose this community for her, she seemed at home here. The activities were good, although my mother didn't often participate. They would have someone come once a week and play music and sing with the residents, which my mother loved. When my mother did pass away, they were very accommodating. We would definitely recommend Benchmark at Shrewsbury Crossing.

BD

Memory Care

Family/friend

June 1, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Benchmark Senior Living At Shrewsbury Crossings

The community has been good about begin responsive to my father's concerns. Most of the staff is friendly as well and the care is good. They have been very accommodating with my father's care and have found solutions to make his it better. They do offer activities for the residents, although my father does not often participate.

Mary Gene Ryan

Memory Care

Family/friend

September 11, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thank you!

My husband was admitted to Shrewsbury Crossings Assisted Living 2 weeks ago, and his adjustment period is still ongoing. However, I am already seeing some very positive changes. He is trying to communicate more, he’s smiling, he loves the food and the staff members, and seems generally more content. For my part, I’m able to get some rest knowing that he is in good hands every night. So thanks to everyone at Shrewsbury Crossings for helping to make my husband feel welcome and for improving his quality of life!

Anonymous

Memory Care

Toured community

December 16, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

This facility was not very helpful. They booked a tour and then tried to switch us to one of their other facilities. Felt like a little bate and switch.

Anonymous

Memory Care

Toured community

May 31, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I think this senior living facility is awesome, and so hope to be able to get my mom in here in the near future. Upon arrival, it is very welcoming, and the staff and residents are all so happy. They really took the time to review my mother's needs, and guided me to the whole process. In the end, it is at the top of our list for my mother.

Benchmark Senior Living at Shrewsbury Crossings

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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