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Birchwood Suites Enhanced Assisted Living and Memory Care

423 Clay Pitts Road, East Northport, NY 11731

For pricing & availability:
(866) 374-4058
7.7
Review score
101 reviews
Add review
7.7
Review score
101 reviews
  • 5 star
    56%
  • 4 star
    15%
  • 3 star
    12%
  • 2 star
    4%
  • 1 star
    13%
See all reviews
8.5
Review score
281 reviews
3 facilities
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Birchwood Suites Enhanced Assisted Living and Memory Care
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Anonymous

Child of resident/client

5.0 out of 5 stars

Birchwood fit

It's a basic facility. Staff are helpful if needed, it is mostly clean, and each person gets table mates for meals. The price is very reasonable for someone with dementia. If your parent is still active and wants activities this is not the place for you. If your parent is not active or pretty far on the dementia path, this place meets the needs of knowing someone is there to help with basic functions and to look after your parent without the ridiculous price or feel of a nursing home

Read all reviews

Birchwood Suites Enhanced Assisted Living and Memory Care

Birchwood Suites offers a pet-friendly senior living solution to those in East Northport, New York. The historical grandeur of our buildings and rolling 5-acre estate provides the perfect backdrop to the familiarity and comfort of our staff and resident relationships. Whether you’re an active older adult seeking a maintenance-free lifestyle or looking for advanced living care, Birchwood Suites might be just the ticket. From assisted living to specialized memory care services, come and see what makes Birchwood Suites a sought-after residence.

Community Amenities and Services

From the picturesque duck pond to the stylish hair salon, you’re sure to find our on-site amenities appealing. Features vary depending on the level of care services a resident is receiving, but quality of life is standard. Our array of services help minimize your stress and maximize your enjoyment of each day. Our care aides help guide residents through their morning and evening routines, ready to help with activities of daily living as needed. Medication management, incontinence care, bathing and grooming assistance, and more are offered to residents and tailored to individual needs. On-site medical specialist services are available as well.

Living Options and Amenities

Birchwood Suites offers a spectrum of floor plans that vary based on level...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Birchwood Suites Enhanced Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Birchwood Suites Enhanced Assisted Living and Memory Care

7.7 out of 10
Review Score101 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
3.7
Meals & Dining
3.7
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Birchwood Suites Enhanced Assisted Living and Memory Care with 7.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Birchwood Suites Enhanced Assisted Living and Memory Care has 101 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 101 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Leonard

Assisted Living

Family/friend

October 16, 2025

5.0 out of 5 stars
Verified Review

Review for Birchwood Suites Enhanced Assisted Living and Memory Care

The staff is great and they are very helpful. They take very good care of my father.

Janine

Memory Care

Family/friend

July 28, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Definitely would not recommend it!

Honestly, if I could give a zero for everything I would. With maybe the exception of 5. The front desk lady, I can't remember her name, was very kind. It was the most horrific experience I ever had and I was ashamed to have put my father in that situation.

Anonymous

Assisted Living

Family/friend

July 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
2.0
Staff
4.0

Birchwood fit

It's a basic facility. Staff are helpful if needed, it is mostly clean, and each person gets table mates for meals. The price is very reasonable for someone with dementia. If your parent is still active and wants activities this is not the place for you. If your parent is not active or pretty far on the dementia path, this place meets the needs of knowing someone is there to help with basic functions and to look after your parent without the ridiculous price or feel of a nursing home

Chris C

Assisted Living

Family/friend

May 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0

Review for Birchwood Suites Enhanced Assisted Living and Memory Care

[name removed] comes to mind. She was lovely to work with. The staff was accommodating, helpful and took good care of my mother in the final days. You can't ask for more.

Anonymous

Assisted Living

Family/friend

April 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

Stay involved

You need to be on top of communication with the staff. Other ways that they could improve: Cleanliness, checking in on bedbound patients, communication, food safety...honestly overall. I would not recommend to any family unless their loved one was independent and healthy otherwise. My advice: Pay more and go somewhere else.

Danielle

Memory Care

Family/friend

March 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing staff that goes above and beyond to make residents feel at home

We chose Birchwood Suites because they had the memory care unit as my MILs dementia and behavioral issues got her kicked out of her previous facility. But it seems that the drs at Birchwood got her medication figured out and she is doing so well she doesn't need to be in the memory unit anymore The staff is amazing and they take great care of my mother in law.

Anonymous

Memory Care

Family/friend

February 13, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
3.0

Consider other options

Several times I went to visit and couldn't get in because nobody was at the front. I waited for over an hour and nobody came. When I got inside my uncle was clearly in distress and slumped over in his wheelchair so that his hands were almost on the floor. There were staff in the same room and nobody even noticed or cared. Right before his death, he was clearly having another stroke or major issue. He was soaked with sweat, [name removed] distorted, moaning and he was just slumped over at the tables in the common room. I had them call in a dr.I also was upset by the fact that I would bring in clothes, items such as pressure pads and things to help him with comfort and they would sit in the boxes. I will say there were two really wonderful staff members that stayed with my uncle during his last week. They were kind and compassionate.

Anonymous

Assisted Living

Family/friend

January 31, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Not recommended

My ratings are generous, just being honest. All of those things were sub par. Mostly poor communication, not enough staff. I would not recommend the facility.

Kenneth E McIntyre

Independent Living

Resident/client

November 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A place to live

A place to say home is my home and the care giving is just the way to say. This is my home and I can be taken care of in my home. I. have chosen with the care that is provided by the entire staff and all residents that live here With the attention given to ensure that the best a living arrangement is for the residents to feel like they are at home.

Danielle

Assisted Living

Family/friend

May 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly & knowledgeable staff!

What we like most about the Birchwood Suites is that they take care of the patient in house and we don't receive phone calls that they can't give the patient the care that they need (that happened at the last facility she was placed at). Based on the experience we have had so far, we would absolutely recommend them to other families!

Evenly

Memory Care

Toured community

March 16, 2023

1.0 out of 5 stars
Verified Review

Tour Review

Our family had a virtual tour with Birchwood Suits which in our opinion was horrible which is which they receive 1 star. The person during the virtual tour told me activities included television and maybe coloring which told me they just want to sit the residents in front of the tv and not be bothered. Rooms were barren looking and lots of shared bathrooms.

Elisa B.

Assisted Living

Family/friend

January 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility

My dad has been at Birchwood for over 2 years and I am very happy with the care he receives. The staff is wonderful and take the time to develop relationships with the residents. They bring in entertainment for the residents. It’s like a family. So happy we selected Birchwood for my dad.

Mark

Assisted Living

Family/friend

December 19, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Caring Affordable Enhanced Care

Birchwood Suites is a lovely warm caring assisted living community. Its clean, comfortable, well-furnished and great food with caring staff. They have an Enhanced License so your loved can age in place. Their pricing is fair, and they don't charge for everything separately. It's one price. I have my relative there and I am VERY HAPPY!!! Great Affordable choice. Thank you, Birchwood Suites!!!

anonymous

Independent Living

Toured community

August 18, 2022

4.0 out of 5 stars
Verified Review

Tour experience

We took a tour with Birchwood Suites and thought that it was a nice place. The reason my loved ones did not choose this facility was because the washers and dryers are not inside of the units in independent living. It is a community area where you do laundry and they did not want that.

L K

Assisted Living

Toured community

May 18, 2022

3.0 out of 5 stars
Verified Review

My tour review

I did not like this community at all. I just did not get a good vibe it just seemed like a ghost town and residents wandering looking for staff to help them.

anonymous

Assisted Living

Family/friend

January 31, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Would recommend. But would also like to see better communication from them.

I don't like the hours. You can only visit from 9am-5pm. I also don't like the fact that I can't just go in and see my loved one. I know where his room is, but I still have to wait in the waiting room until they get him. He's not happy with the food. Sometimes they pick up the phone. Sometimes they don't. The administration is very nice, and the caseworker is a sweetheart. But some of the staff are not the nicest. I don't like the whole Covid shutdown. I think they should let at least one family member come in wearing a mask. Not seeing family really deteriorated my loved one very badly. He went into a repression. He just needed to see me. All the residents need to see their family. And I understand if that's limited to one family member, at that family member's known risk if their are Covid patients in the building. Also, when a doctor is coming in to see him, they don't notify me. As his healthcare proxy, and with a loved one with periods of forgetfulness, they should really let the family know that a physician is coming in to see him and why. If there's any kind of medication change, they don't notify the family about that either.

Marika S

Assisted Living

Family/friend

August 27, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Excellent. My mind was always put at ease when I left.

The whole experience was very friendly, and they were extremely caring towards my mother. She was always kept clean and comfortable. Everyone was gracious and kind. The food she was given was high quality and tailored to what she could and couldn't swallow. I would recommend them to anybody.

anonymous

Assisted Living

Toured community

August 3, 2021

3.0 out of 5 stars
Verified Review

Our Tour Experience

Our impression of Birchwood Suites was just okay. It just didn't look as nice or as buttoned up as another place we saw, and therefore felt like less value for the dollar.

anonymous

Memory Care

Family/friend

July 9, 2021

2.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
4.0
Care Services
2.5

My review during covid

If I had to do it all over again, I would not put my loved one here again. I feel that they do not pay attention to detail like they should. They have had a lot of turnover of staff members, everyday staff and administration. We have not had a very good experience. If your family member is here, make sure to keep a close eye on them and be an advocate for them.

anonymous

Assisted Living

Family/friend

April 16, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
4.0
Staff
4.0

Not recommend

This facility is quite expensive for what you get here. Once we got her out of here they said it was gonna be [amount removed] a month. We were scheduling appointments and they told us they do not do bloodwork when they had done it before. I would not recommend.

Birchwood Suites Enhanced Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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