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BrightStar Care of Madison, WI

3240 University Ave, Suite 3, Madison, WI 53705

For more information about home care options:
(866) 374-4058
4.1
Review score
6 reviews
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BrightStar Care of Madison, WI
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BrightStar Care of Madison, WI
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Mary Kay ( Baer Hall

Child of resident/client

5.0 out of 5 stars

Amazing , caring staff

The care my mom has been given by Brightstar is exceptional. The RN's go above and beyond and are very patient with my mom who is 95. They take time to visit with her which she enjoys as she is home bound and doesn't get out to see many people. They follow up on Dr. visits and recommended care. I would recommend Brightstar Madison to anyone who needs in home care for their family member.

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BrightStar Care of Madison, WI

BrightStar Care of Madison, WI in Madison, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Reviews

for BrightStar Care of Madison, WI

4.1 out of 5 stars
6 reviewsWrite a review
Overall Experience
4.1
Friendliness
4.4
Care Services
4.4
Value for Cost
3.9

Filters

1-6 of 6 reviews

Last Updated: 9/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

David

Home Care

Family/friend

September 1, 2025

1.0 out of 5 stars
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0

Unreliable

No show or late arrival occurs frequently. Sometimes the office calls to announce a problem. But they do not send another caregiver (no backups?). Unless your mom needs no help, look elsewhere. If she ust wants to spend her savings for inconsistent companionship, brightstar might work for her.

Mary Kay ( Baer Hall

Home Care

Family/friend

December 17, 2021

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amazing , caring staff

The care my mom has been given by Brightstar is exceptional. The RN's go above and beyond and are very patient with my mom who is 95. They take time to visit with her which she enjoys as she is home bound and doesn't get out to see many people. They follow up on Dr. visits and recommended care. I would recommend Brightstar Madison to anyone who needs in home care for their family member.

Anonymous

Home Care

Family/friend

November 30, 2017

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

When I first contacted this agency they sent a social worker to our home to find out what our needs are. Next, they sent a nurse out to get a more detailed version of what the caregiver would need to do. They have been very helpful and pleasant. I can call them at any time and ask who is scheduled and they are flexible when I need to change days or times. All of the caregivers they have sent me are hard-working and they are never bored. What I really like is that you will never see the caregivers on their phone. I will also give them a list of tasks that need to be done and if it isn’t checked off, the agency will call them and find out why it wasn’t done. The agency actually holds them accountable. They are also very responsible and follow through with things. I’ve only had one bad experience with a caregiver and he didn’t talk to my husband that well and he let him fall. I have since terminated him and the rest of the caregivers have been great. I would recommend this agency to other families.

Anonymous

Home Care

Family/friend

December 5, 2014

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

very good with my mom

The caregiver we were given from BrightStar (her name is Sandy) has been very good with my mom. We are satisfied.

Anonymous

Home Care

Resident/client

May 27, 2014

5.0 out of 5 stars
Verified Review

Good experience

BrightStar caregivers are observant and helpful individuals all of whom are Certified Nursing Assistants. Some are engaged in further education and nursing degree programs.BrightStar advisors consider each client's needs when suggesting the timing of shifts.

Scott

Home Care

Family/friend

August 29, 2013

5.0 out of 5 stars
Verified Review

Gives us time now to actually visit our parents

The lady ew've had has been doing really well, a couple of people have come in that didn't do so well, they weren't as ambitious as her and oh boy she gets things done and even has time to sit down and visit with them. We're blessed that it worked out the way it did. My mom and dad requested the same lady and she's been doing a great job ever since she got there, cleaning stuff up, doing the laundry, she does a heck of a job. She reminds them to take their medicine, she assists with bathing and showers and thats been very beneficial. My dad had a sore on his leg that she took care of. It was just so hard on our family trying to maintain our own homes and then go up and do theirs. She just comes in twice a week and its tremendous what she's able to get done. It's been a great thing for our family to be able to go up and visit them without having to worry about cleaning the house and taking care of them.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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