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BrightStar Care of St. Louis, MO

2190 S. Mason Rd Suite 204, Saint Louis, MO 63131

For more information about home care options:
(866) 374-4058
4.1
Review score
7 reviews
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BrightStar Care of St. Louis, MO
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BrightStar Care of St. Louis, MO
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Anonymous

Family/friend

5.0 out of 5 stars

It was good while it lasted

Working with BrightStar was such a great experience. Jackson went above and beyond to try and stimulate my husband and do the things that I needed him to do. Unfortunately my husband wasn't very receptive to getting help so we ended services. I appreciated everything Jackson did as well as A Place for Mom. I couldn't have asked for better. Thank you all!

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BrightStar Care of St. Louis, MO

BrightStar Care of St. Louis, MO in Saint Louis, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Reviews

for BrightStar Care of St. Louis, MO

4.1 out of 5 stars
7 reviewsWrite a review
Overall Experience
4.1
Friendliness
4.0
Care Services
4.0
Value for Cost
4.0

Filters

1-7 of 7 reviews

Last Updated: 7/20/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

July 20, 2017

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

In home care for concerns.

We needed in home care for my brother. This in home care staff were nice. We informed them on what care what needed for my brother. We were not happy with this service due to the lack of communication with the scheduling and the care taker. We did have a care taker that was very good and we were happy with her assistance and my brother was happy with her as well. We could not recommend this service. We could, however, recommend the one care take that was very good, and reliable. Families might want to consider another home service for in home care.

Anonymous

Home Care

March 31, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Positive experience

My In Laws are receiving part-time care form BrightStar Care. The girl they sent kept my mother-in-law busy by playing games with her. They have been great!I would recommend them!

Anonymous

Home Care

Family/friend

July 6, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

It was good while it lasted

Working with BrightStar was such a great experience. Jackson went above and beyond to try and stimulate my husband and do the things that I needed him to do. Unfortunately my husband wasn't very receptive to getting help so we ended services. I appreciated everything Jackson did as well as A Place for Mom. I couldn't have asked for better. Thank you all!

Loving Wife

Home Care

Family/friend

November 17, 2014

4.0 out of 5 stars
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

They were always reliable

My loved one wasn't very cooperative, and wouldn't really let them help. They were friendly, and did the best they could, but we didn't really use them long. They were always reliable, and I never had any real issues or concerns with them. It just didn't work out for us.

KH

Home Care

September 10, 2014

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Overall the experience with Brighstar...

Overall the experience with Brighstar Care was good. She had the different caregivers. Had issues with one, but the other two were fine. They provided good care and were friendly and on time. Overall the experience was great. I would rate two of the three caregivers a 4 and the other one a 1.

Diane P.

Home Care

May 27, 2014

5.0 out of 5 stars
Verified Review

Great In-Home Service

I only used this service for my husband for about 48 hours, but I was very happy with what we got out of it. My first impression was great. A representative came and spoke to me about the agency, and I felt comfortable with them from the beginning. Out of all the places I was looking at, BrightStar made me the most at ease. The caregivers are very caring, attentive, and understanding. They were very efficient during the time they were in my home. It was probably more expensive than other agencies, but I was very happy with their service in the end.

Daughter

Home Care

Family/friend

November 26, 2013

4.0 out of 5 stars
Verified Review

Nice, Professional People

I have BrightStar and it's good. I was thinking that when you hire these people that they would teach you things but I'm having to teach them. It's just my expectation was not reality. We've had two caregivers get hurt backs. They're supposed to know how to lift somebody. I pay you good money. Whitney is just wonderful. Mom really likes her. She's so mild mannered but strong and nice. It was really nice to find somebody that fast that we could get along with. BrightStar is very professional. There have been some last minute changes and little emergencies and they've help me out a lot with that. With being flexible, changing an hour here and an hour there. I would give them a high rating. They're really nice people. It just takes several weeks to really get someone going because my mom is a handful.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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