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Brightview Mays Chapel Ridge

12261 Roundwood Road, Timonium, MD 21093

For more information about senior living options:
(866) 374-4058
15 reviews
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  • 5 star
    54%
  • 4 star
    20%
  • 3 star
    13%
  • 2 star
    0%
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Brightview Mays Chapel Ridge
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Brightview Mays Chapel Ridge
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Liz R

Family/friend

5.0 out of 5 stars

Gentle, respectful, empowering care

My mom moved into their assisted living facility after hip surgery. She needs assistance navigating with a walker and also had lingering short term memory issues - we're told they are due to the anesthesia and trauma. In addition, she has celiacs - which is gluten intolerance. Not allergy but intolerance. The staff at Brightview is amazing - they are gentle and respectful and very empowering. I feel that my mom is safe in their care. In addition the chef made a point of meeting wiht us, reviewing her dietary needs. In subsequent visits, it is clear that not only the chef but the kitchen and waitstaff have been informed about gluten allergies. I am so impressed. One of the main reasons I chose BV was because of their active calendar. Because of the relationship and balance between the independent and assisted living, I think the quality of activities is high, with a variety of opportunities for those who still need high level activities and those that need simpler enjoyable tasks.

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Brightview Mays Chapel Ridge

Brightview Mays Chapel Ridge in Timonium, MD is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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Reviews

for Brightview Mays Chapel Ridge

15 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.1
Friendliness
3.8
Care Services
3.9
Activities
3.9
Value for Cost
3.7

A Place for Mom has scored Brightview Mays Chapel Ridge with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview Mays Chapel Ridge has 15 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 10/12/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

anonymous

Assisted Living

Toured community

October 12, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we really liked everything about this community, all of the staff members we met with were all very friendly and helpful

Linda

Memory Care

Family/friend

February 20, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Nice place but disappointing management

This place used to be a respectable establishment where I felt my mother-in-law would live her last years to the fullest, but lately I feel like management issues have caused the standard of living to crumple. The new activities director, [name removed], should focus more on planning nice, enjoyable activities and outings rather than on being an incompetent, rude know-it-all. Newsflash, kiddo, word gets around and when the residents and staff don't like your attitude, you bet your horn the rest of us will sure as heck hear about it as well.

Marysj

Memory Care

March 24, 2017

0.5 out of 5 stars
Cleanliness
5.0
Friendliness
0.5
Value for Cost
0.5
Care Services
5.0
Activities
5.0

Dining director [Removed] has a real problem. The most unprofessional disgrace I have ever witnessed. While eating with my mother, I was disturbed by how nasty he treats the other employees. It made my visit very uncomfortable and I simply do not feel at ease about having people like him around someone as important as the person who birthed me.

Anonymous

Memory Care

Family/friend

December 17, 2016

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Never believe anything you hear and only half of what you see.

Definitely get anything and everything they say in writing. Often heard "Oops, we made a mistake." They are a company making a profit and a pretty good one at that. The business side is the top priority. Honesty and integrity are not their specialty. Definitely look into what they call "skilled care". The resident assistants, dining room staff, maintenance and housekeeping have been wonderful. The ladies at the concierge desk are very helpful and informative.

Liz R

Memory Care

Family/friend

December 1, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Gentle, respectful, empowering care

My mom moved into their assisted living facility after hip surgery. She needs assistance navigating with a walker and also had lingering short term memory issues - we're told they are due to the anesthesia and trauma. In addition, she has celiacs - which is gluten intolerance. Not allergy but intolerance. The staff at Brightview is amazing - they are gentle and respectful and very empowering. I feel that my mom is safe in their care. In addition the chef made a point of meeting wiht us, reviewing her dietary needs. In subsequent visits, it is clear that not only the chef but the kitchen and waitstaff have been informed about gluten allergies. I am so impressed. One of the main reasons I chose BV was because of their active calendar. Because of the relationship and balance between the independent and assisted living, I think the quality of activities is high, with a variety of opportunities for those who still need high level activities and those that need simpler enjoyable tasks.

Claire S

Memory Care

Family/friend

January 8, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Brightview Assisted Living at Mays Chapel Ridge in Timonium, MD

Both of my parents are residents (in separate rooms) in this community. The staff is wonderful and very caring. There are lots of activities and the other residents are very friendly. The building is very well maintained and always decorated for the appropriate holiday. I highly recommend this facility as an assisted living community.

A Place For Mom Customer

Memory Care

Toured community

December 26, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Beautiful and clean, very f...

Beautiful and clean, very friendly staff. Not many active members in the community.Very little turn-out on the activity they provided at the time we were there.

AnnetteC

Memory Care

Resident/client

November 23, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Brightview Mays Chapel Ridge

I highly recommend Brightview Mays Chapel Ridge. My husband and I toured a number of senior living communities. We compared entry fees, amenities, location, and available services. Brightview was the perfect choice for us.

Carolyn C

Memory Care

Toured community

October 29, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very NIce Facility

Brightview is a very nice facility; clean and bright. Lots of actiivites for residents and convenient location. Shuttle buses for shopping. The one-bedroom apartment is a little small but fine for one person. It would be nice if there were a door between the bedroom and bathroom. This facility is large enough to offer many amenities without being overwhelmingly large. Bi-weekly cleaning is an added plus. Andy Anderson and Kristen Dinsman arranged to have workers paint and install new carpet over the weekend so my cousin could move in on Monday. Greatly appreciated!!

A Place For Mom Customer

Memory Care

Toured community

October 29, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice clean, large facility ...

Nice clean, large facility with many amenities. Somewhat expensive.

Satisfied Customer

Memory Care

Family/friend

July 8, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Very Pleased

When we came to visit Brightview Mays everyone in the lobby was just laughing and having a good time. They just seemed so lively. Our loved one has told us they are very pleased and think the food is excellent. That makes us happy because our loved one is very hard to please. We are very happy with Brightview and would recommend it to anyone.

A Place For Mom Customer

Memory Care

Toured community

May 21, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Lovely, but a bit out of my...

Lovely, but a bit out of my price range (for both parents).

A Place For Mom Customer

Memory Care

Toured community

December 31, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

122261 Roundwood Rd. Timonium Md. 210...

122261 Roundwood Rd. Timonium Md. 21093 $4000 entrence fee $4350 monthly, 2br, 1.5ba Kit, W/D fitness 2 meals a day 163 condo's our cost, phone and cable.

A Place For Mom Customer

Memory Care

Toured community

December 24, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice place/Very nice people........

Very nice place/Very nice people.....Enjoyed my visit..

A Place For Mom Customer

Memory Care

Toured community

December 17, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Memory Care section is called "Well S...

Memory Care section is called "Well Spring Village". Spoke to Andy. They have 19 studio apts for memory care. Telephone and cable tv are extra. They have cultural activities, educational and spiritual opportunities, programs with local universities, guest speakers, dances, exercise classes. It's adjacent to a woodland preserve.

Brightview Mays Chapel Ridge

Neighborhoods

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Map of the neighborhood around Brightview Mays Chapel Ridge

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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