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Brookdale Niskayuna

1786 Union Street, Niskayuna, NY 12309

For pricing & availability:
(866) 374-4058
9.3
Review score
63 reviews
Add review
9.3
Review score
63 reviews
  • 5 star
    33%
  • 4 star
    40%
  • 3 star
    17%
  • 2 star
    2%
  • 1 star
    8%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Niskayuna
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Brookdale Niskayuna
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Matthew H

Child of resident/client

4.0 out of 5 stars

Our Family's Experience

Overall experience was great from onboarding to the living quarters, activities options onsite, tours/trips offsite to the restaurant food options to the staff members and medication handling. The contact with myself as the proxy was in real time if we had and questions and the off boarding when Mom exited was seamless.

Read all reviews

Brookdale Niskayuna

An exceptional assisted living experience awaits you at Brookdale Niskayuna. Whether you’re looking to build new friendships or receive assistance with daily care and chores, you can have it all. An additional perk of living here includes the round-the-clock safety measures that promote peace of mind. The community uses a 24/7 emergency alert system, and the staff is available 24 hours a day, seven days a week to be alerted to any emergencies. If you need assistance with medication management, bathing, dressing, brushing your teeth, or with something else, the team will be happy to assist. Each resident receives a tailored care plan, which is updated consistently to match their individual needs.

In addition to providing customizable care, Brookdale Niskayuna also offers a dining program tailored to residents' needs. Participate in community menu chats, submit recommendations or suggestions, or book the private dining room to host celebrations with loved ones. Residents can also receive assistance with transportation, book salon services, or connect with the concierge for help with other on-site conveniences. Be sure to take advantage of the helpful postal services and general store, too!

Community Services and Amenities

When it comes to creating your schedule, you have plenty of choices here. Join...

Senior living options offered

  • Assisted Living

Brookdale Niskayuna

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Niskayuna

9.3 out of 10
Review Score63 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.1
Friendliness
4.0
Care Services
3.8
Staff
4.3
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.5

A Place for Mom has scored Brookdale Niskayuna with 9.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Niskayuna has 63 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 63 reviews

Last Updated: 10/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Matthew H

Assisted Living

Family/friend

October 2, 2025

4.0 out of 5 stars
Verified Review

Our Family's Experience

Overall experience was great from onboarding to the living quarters, activities options onsite, tours/trips offsite to the restaurant food options to the staff members and medication handling. The contact with myself as the proxy was in real time if we had and questions and the off boarding when Mom exited was seamless.

Jean

Assisted Living

Family/friend

October 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My sister's experience at Brookdale

My sister, who lives at Brookdale, enjoys the meals and activities.

Anonymous

Assisted Living

Family/friend

September 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

Staff are very kind and helpful. Yes, we would recommend Brookdale Niskayuna to other families based on the experience so far.

Clyde J

Assisted Living

Resident/client

August 1, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Niskayuna

It is a beautiful facility with lovely, helpful staff. I would recommend Brookdale Niskayuna to others who are searching for a place for their loved one.

Anonymous

Assisted Living

Family/friend

June 4, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Overall very friendly and pleasant place, but don't expect quick or thorough follow-up

Admin is super friendly but not all depts are good at following up on specific things, even if we discussed it multiple times. The head of wellness was friendly and supportive, but not good about follow-up after promising to do something or check on something, even when the request was straightforward. Dining staff were great.

Anonymous

Assisted Living

Family/friend

April 21, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Avoid at all costs

Zero. This place is a disaster and dangerous. I had to file a complaint with the Department of Health who investigated

Anonymous

Assisted Living

Family/friend

April 15, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Worth checking out

Amount of Therapy equipment, whether showers are step in, activity calendar. Good variety of room sizes available.

Anonymous

Assisted Living

Family/friend

March 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Niskayuna

Staff are very friendly and helpful. Everything is very clean I'm very happy so far. It's small. Close to my home. The cleanliness and the friendliness of everyone staff and residents they had a one bedroom apartment available.

JA

Assisted Living

Family/friend

December 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

Review for Brookdale Niskayuna

It' been quite positive! My mother-in-law has made friends and is more socially engaged than she has been in several years. She plays BINGO, is involved with arts and crafts and joins in the card games. The residents and staff treat her like a Queen!!! She initially had some concerns with a couple of staff but that is no longer an issue. All in all it has been a great transition for her and we are very pleased with Brookdale!

Curt D

Assisted Living

Family/friend

December 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Pleasant place for family

The staff is helpful and mostly very accommodating and attentive. You must be involved and persistent in following up, most staff are busy and don't return calls. Visit often and be involved. In general everyone is very pleasant.

Anonymous

Assisted Living

Family/friend

November 21, 2024

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Kind of communicative

Brookdale Niskayuna is a great location with friendly and knowledgeable staff!

TES

Assisted Living

Family/friend

October 9, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice, clean, caring staff.good location

Staff is very helpful, weekly email about events. Place appears sturdy and safe. Owners care for the place, the staff and residents. Would recommend this facility.

Anonymous

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

This was a very good choice for my mom. The staff is always very courteous and caring. It is very clean no smells and well maintained. They have a very nice dining facilities and choices. I feel she is getting excellent care there

Anne R

Assisted Living

Family/friend

August 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Niskayuna

My mother has been at Brookdale Niskayuna a short time. The administration, clinical staff, and support staff have been responsive, kind, and top notch. My mother is proud of her apartment, the food, and the beautiful gardens. She enjoys playing bridge, her new friends, getting manicures, and occasional bus rides to town with her wheelchair. My family has been happy with the support at Brookdale Niskayuna.

Ann

Assisted Living

Family/friend

August 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Niskayuna

My mother-in-law loved the assistant living, the staff, the facility and especially the food. The memory center not so much. She is ready and happy to leave

Roger S

Assisted Living

Family/friend

March 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is happy

My mother-in-law was in a rehab because she fell broke her leg. At 90 it's was very hard for her to recover. So the family knew she had to go into a assisted living, she needed help to function each day. I called A Place for Mom to see if they could help me find a facility. Well, they were very helpful and understanding. After many calls we decided to call Brookdale in Niskayuna. [name removed] was so kind and helpful. It worked out very well, she is doing better, gets lots of help and loves her studio. We're blessed.

Anonymous

Assisted Living

Family/friend

March 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mom was previously a resident at Brookdale Niskayuna and everything was great for her there. She was very comfortable and she loved it. She was very happy at Brookdale. I would recommend this facility to others.

Anonymous

Assisted Living

Family/friend

February 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Recommended

It's a very warm place, not too big, so staff gets to know the residents, at least in my mom's case. I should point out that she's a very friendly person, so that may have helped rapport to develop quickly. Top staff are always available on email or by text. Place has a nice atmosphere. Very clean. Good food served in nice surroundings. They worked closely with me when Mom had a bout of confusion brought on by a UTI and also consulted with her primary care doc. Residents are treated respectfully. Aides and nurses were nice to mom. I would recommend the facility.

Anonymous

Assisted Living

Family/friend

February 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My mom is a resident at Brookdale Niskayuna and overall things have been good. My lower ratings are due to some issues with new or no staff. My mom has not participated in the activities yet, so I cannot fairly rate those.

Sally

Assisted Living

Family/friend

January 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Definitely recommended

My mother is currently a resident at Brookdale Niskayuna and everything has been very good for her at this facility. I would definitely recommend this facility to others.

Brookdale Niskayuna

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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