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Carlton Senior Living Downtown Pleasant Hill

175 Cleaveland Rd., Pleasant Hill, CA 94523

For more information about senior living options:
(866) 374-4058
26 reviews
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  • 5 star
    66%
  • 4 star
    15%
  • 3 star
    15%
  • 2 star
    0%
  • 1 star
    4%
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Carlton Senior Living Downtown Pleasant Hill
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Carlton Senior Living Downtown Pleasant Hill
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street view of Carlton Senior Living Downtown Pleasant Hill

Anonymous

Family/friend

5.0 out of 5 stars

Getting Settled In!

The community is wonderful and beautiful. the staff has been awesome to my loved one. My loved one really enjoys the community and the people. The meals are really and there is a variety of options. I would definitely recommend this community to my friends. They also keep the community nice and neat.

Read all reviews

Carlton Senior Living Downtown Pleasant Hill

Carlton Senior Living Downtown Pleasant Hill in Pleasant Hill, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for Carlton Senior Living Downtown Pleasant Hill

26 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.2
Friendliness
4.3
Care Services
4.3
Activities
4.0
Value for Cost
4.2

A Place for Mom has scored Carlton Senior Living Downtown Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Downtown Pleasant Hill has 26 reviews with an average "overall experience" of 4.3 out of 5.

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1-20 of 26 reviews

Last Updated: 8/27/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Toured community

August 27, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Beautiful location among the trees! The apartments were smaller than I had imagined, particularly the studio, which was really just a bedroom. Access to the outside was very good on the ground floor units, which is important as my MIL has a small dog. There was a water fountain, but it was broken.

Anonymous

Assisted Living

Toured community

August 22, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Just not a good fit

This was a nice tour we were shown around and the staff was able to answer all of our questions. The community appeared to be well maintained but it just did not fit with what I was looking for for my mother.

Anonymous

Assisted Living

Toured community

December 7, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Informative Tour Guide!

My tour of the Carlton Senior Living Downtown Pleasant Hill went well. The place was well kept up. The staff all seemed friendly. The only reason I was not able to choose this community is because of location.

Anonymous

Assisted Living

Toured community

October 12, 2016

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Friendly people, clean looking space but tiny 1 bedrooms. I was underwhelmed by the dining menu which seemed to feature casseroles a lot, mac and cheese, cafeteria type fare. The place has a pretty inner courtyard for as a share for my mother and aunt it didn't work out.

Anonymous

Assisted Living

Family/friend

September 27, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Getting Settled In!

The community is wonderful and beautiful. the staff has been awesome to my loved one. My loved one really enjoys the community and the people. The meals are really and there is a variety of options. I would definitely recommend this community to my friends. They also keep the community nice and neat.

Anonymous

Assisted Living

Family/friend

September 12, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

The staff are accommodating!!

The staff at Carlton are nice and know you by name. This community seems to be a good fit for my dad as they are very social. They have happy hour twice a week and other daily activities. He likes the restaurant style eating area and the food. The community is clean and I would recommend it.

Anonymous

Assisted Living

Family/friend

September 7, 2016

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

I was not impressed with Carleton!

This community seemed depressing when my mom lived here. The level of residents was less active. The residents seemed to be a little farther advanced in their aging. The staff tried hard to get the residents to participate in activities. They offer an exercise class & massages. The staff were nice and they kept the community clean.

Anonymous

Assisted Living

Family/friend

June 13, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Best Place I've Been Too

My uncle is staying at this community and he loves it here and does not want to leave. The community is very maintained through out and the staff are great. My uncle gets all the assistance like bus rides out, nail cuts, haircuts, and activities. The atmosphere is very happy and my uncle is even allowed to ride his electric scooter around. The food is great too. A big weight has been lifted off my shoulders because he is getting the best care I would recommend this commuity.

Anonymous

Assisted Living

Toured community

May 20, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I love it, my dad really likes it, now mom needs to see it.

Anonymous

Assisted Living

Toured community

October 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0

A great place

Carlotta Z

Assisted Living

Family/friend

September 25, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Just what hubby needed

I needed a short term respite care facility for my husband. Finding one in my area as not as easy I thought. My stepmom visited her aunt in another Chateau facility & was extremely impressed. Chateau III had the care he needed. I am so grateful to find this facility. Hubby has asked to return for another "vacation" & has even mentioned he "could here". That is the best recommendation there is.

Family Member

Assisted Living

Family/friend

June 29, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They are doing very well so far.

They are doing very well so far. I am pleased with them. I don't have any major concerns at this point. It's kept clean and the staff is friendly, and caring. It's the perfect fit for her.

Anonymous

Assisted Living

May 20, 2015

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

GO ELSEWHERE...ANOTHER BAD FACILITY!!!

The transition was a negative one. Things did not fall into place by staff--lack of training perhaps!? Medication managment was poor. Things promised didn't come through. I had to follow up alot!!! Methods/procedures that were supposed to be in place not effective--staff fell asleep at the wheel and also overworked. Lots of staff shortages. No calls or emails returned by any managers--once they hook you, you're on your own!!! Executive director promised an action plan and to meet with tenant & trustees--both never happened!!! You have to keep up with followup for any needs that are supposed to be automatic...escorts, med mgmt. etc. Not good experience -- overall!! Very unhappy!

Anonymous

Assisted Living

Family/friend

March 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful staff!

I think they do a great job at Chateau III! The staff are all very friendly and personable, and everyone knew her by name after only the first day! She moved in on a Thursday and her birth was on Saturday, and even though she'd only been there a few days they put up decorations and had a party for her, which I thought was very nice. She's really shown a lot of improvement since moving, both mentally and physically. She never had much of an appetite before, but she really likes the food here and has been eating much better. Her whole attitude in general seems much more positive. I'd highly recommend this place, they do a wonderful job!

Barbara

Assisted Living

Resident/client

July 18, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Love it!

I love it very much. They provide transportation for shopping, doctor appointments, and church. The food is excellent. There are a couple of outside places for residents to enjoy. The staff is very friendly and I’d give the care services a six plus, if I could.

Anonymous

Assisted Living

Family/friend

June 24, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Excellent community

I think they do an excellent job. The cleanliness is excellent. I think they are very friendly. I’m very happy with how they’re taking care of my loved one. Every family has different needs – it’s very well run, very friendly, and willing to listen to whatever needs your loved one may have.

Anonymous

Assisted Living

Toured community

February 8, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

studio 3100-small 1 bedroom...

studio 3100-small 1 bedroom 4100 memory care available

steve y

Assisted Living

Family/friend

September 20, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

chateau 3 pleasant hill

The staff here went out of their way to make us feel comfortable with the facility. Once we moved my dad in, they were very careful to give him the level of services he needed, and even reduced our bill for services that were not being used. Unlike other places where the placement and payment of the community fee seemed paramount, Chateau 3 seemed to really care about both the mental and physical state of my dad. Highly recommended

A Place For Mom Customer

Assisted Living

Toured community

September 2, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Alison was nice; bedrooms w...

Alison was nice; bedrooms were nice, 1 BRs had a 'pony wall' between LR and BR; studios were a good size too; open-plan layout with common space; younger-looking people; looked like a hotel

Therese Atkinson

Assisted Living

Family/friend

July 29, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.5

Pretty Good

My husband had been there for not quite three weeks. I haven't gotten him to participate much in the activites. We're working on that. They made it very easy to make this decision. They can bend the rules because they're a privately owned company. So far it's pretty good. It's hard for me to figure out who to talk to about what but maybe I'm not asking the right questions.

Carlton Senior Living Downtown Pleasant Hill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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