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Carolina Reserve of Durham

4523 Hope Valley Rd, Durham, NC 27707

For pricing & availability:
(866) 374-4058
9.4
Review score
50 reviews
Add review
9.4
Review score
50 reviews
  • 5 star
    68%
  • 4 star
    26%
  • 3 star
    4%
  • 2 star
    2%
  • 1 star
    0%
See all reviews
9.0
Review score
2057 reviews
53 facilities
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Carolina Reserve of Durham
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Carolina Reserve of Durham
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Abigail W

Child of resident/client

5.0 out of 5 stars

Amazing Home

When the time comes to place a Loved Parent into a new to them home, the task can be daunting. From our first visit I was impressed by the inviting and warm atmosphere and how kind and professional every member of staff has been. My Mom has been here for two months now and thankfully seems to feel right at home. Her grandchildren and I enjoy our visits with her here and are relieved to know she is safe and sound in a caring environment suited to her needs. Her caregivers have been kind and thoughtful and keep me well informed and up to date on her health. The administration staff has been extremely helpful from the informative tour by Sales & Marketing to any additional questions we had. The activities director, has such a warm and genuine enthusiasm in her interactions with the residents.

Read all reviews

Carolina Reserve of Durham

Conveniently located in the “City of Medicine,” Carolina Reserve of Durham is a modern home built on old school comfort. Nurturing residents’ independence and wellbeing, the community’s commitment to senior living is reflected in its family-like atmosphere, active community involvement, and inviting living spaces. You’ll appreciate upscale features like elegant landscaping and open-concept community areas, perfect for meaningful visits from family and newly discovered friendships. With everything you could possibly need in one safe and secure place, plus the freedom to explore your interests and passions, you’ll find it easy to find your home in this community.

Community Amenities and Services

Say goodbye to laundry and lawncare and hello to more free time! Professionally trained staff is available around the clock to help make each resident’s daily life as easy as possible through services like routine housekeeping, laundry, and dry cleaning. Not to mention the state of the art healthcare, including medication management, on-site hospice and therapy, specialized diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention.

This amenity-rich community makes it easy for you to be as active as you’d like. Dine in a thoughtfully designed restaurant-style dining area, where...

Senior living options offered

  • Assisted Living
  • Memory Care

Carolina Reserve of Durham

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carolina Reserve of Durham

9.4 out of 10
Review Score50 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.5
Friendliness
4.6
Care Services
4.5
Staff
4.7
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.6

A Place for Mom has scored Carolina Reserve of Durham with 9.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Carolina Reserve of Durham has 50 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 50 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Abigail W

Memory Care

Family/friend

October 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Home

When the time comes to place a Loved Parent into a new to them home, the task can be daunting. From our first visit I was impressed by the inviting and warm atmosphere and how kind and professional every member of staff has been. My Mom has been here for two months now and thankfully seems to feel right at home. Her grandchildren and I enjoy our visits with her here and are relieved to know she is safe and sound in a caring environment suited to her needs. Her caregivers have been kind and thoughtful and keep me well informed and up to date on her health. The administration staff has been extremely helpful from the informative tour by Sales & Marketing to any additional questions we had. The activities director, has such a warm and genuine enthusiasm in her interactions with the residents.

Steve C

Memory Care

Family/friend

October 2, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

A clean facility with kind staff.

My mom has been at Carolina Reserve memory care for almost 5 months. We like the bright and clean facility, great activities, and the friendly and caring staff. Many hug my mom or hold her hand when they are with her. It’s a huge improvement over some facilities mom has been in. My mom has pronounced dementia and requires more care than the average resident. Like all facilities we’ve been in, the staff shift changes and turnover allow specific care needs to fall through the cracks. Staff are always happy to help when asked but are not always proactive, so I have done significant hand holding to get mom the care she needs. Fortunately the management team has been happy to meet with us to improve oversight and follow-through of staff. I think more check lists with daily management walkthroughs follow by staff coaching when gaps are found would help this facility tremendously. I am grateful the team is so receptive to working with us.

Cynthia

Assisted Living

Family/friend

September 30, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Excellent facility for my family member with dementia and stroke

We have greatly appreciated the loving personal care my brother has received. Staff is kind and compassionate, and it is comforting to know my family member is safe there. The small and homelike environment has been wonderful.

Thomas D

Memory Care

September 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

From a ministering Christian’s Perspective

My wife and I visit the memory care wing of the facility monthly to encourage residents with a time of Christian devotions and songs of praise. Since our first visit we were very impressed with the personal care these folks received from [name removed] and her staff. Of all the places we visit we always comment that should we ever require this type of care in our later years Carolina Reserve would be our first choice! Residents appear to be happy and well taken care of.

Diane D

Not Sure

Toured community

September 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Wonderful home

My husband and I are volunteers who visit once a month. Out of all the facilities we visit on a regular basis Carolina Reserve is the most pleasant, clean, and a pleasure to visit. The residents in memory care are smiling, engaged, and seem very well cared for. I would not hesitate to put a family member in this home. [name removed] the supervisor in memory care is top notch!

Anonymous

Assisted Living

Family/friend

June 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Carolina Reserve of Durham

Each category could get a different number, but on average they are all 4s. The staff is very friendly and works hard to find out what each resident enjoys doing and then helps them with doing it, such as working with plants or pets.

Anonymous

Assisted Living

Family/friend

September 19, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Our families experience

First day my mom was there she was not fed and they forgot her medicines a few times. The staff didn't come to room when she called and we paid extra for high level of care. The place is better for people who have dementia. The physical therapy awful. She started doing things on her own because she didn't receive assistance . But it worked out because she was able to move to independent living

Dianna T

Assisted Living

Industry reviewer

November 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing assited living

Carolina reserve of Durham is a must see community in Durham. This community is very welcoming, clean, and an overall amazing senior living community. Highly recommend! The nurse, the marketing team, director and care staff are top notch

Olivia B

Assisted Living

November 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff

Great caring staff!

Frank F

Assisted Living

Resident/client

November 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

There isn't a better place for me to live.

I have a warm, spacious and comfortable room. The staff is patient, helpful, alert and sincere. I feel safe in my environment and well cared for. There is a significant amount of activities geared towards a man my age, which is 73.

Rosie S

Assisted Living

Toured community

November 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Toured

I went by to tour the community for my mom, but wasn’t able to schedule an appointment. The executive director was immediately able to accommodate and show me around the community when the marketing director was out of the office. He was so helpful and took the time to answer all my questions. This was my first community I toured and was so impressed with the cleanliness and caring staff while working with the residents. Anyone would be lucky to love their loved ones into this community.

Lane A

Memory Care

Family/friend

November 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Perfect for my grandma!!

Carolina Reserve of Durham has been perfect for my Grandma! She loves it there! Has made lots of friends and the staff is amazing! Super clean place, very accommodating, and lots of activities on a daily basis.

Denise J

Memory Care

Toured community

November 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Warm and Welcoming

I had a wonderful experience when I toured the community. The rooms are super nice. The building is beautifully decorated. The residents appeared very happy and well cared for. I was so impressed with the staff. The atmosphere is just so friendly , clean and welcoming!

Gabe P

Assisted Living

Resident/client

November 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Visited a family member

I recently visited a family member that resides here and all I can say is WOW! From the upper management down to housekeeping, you can see they all truly care! I cannot be more pleased to know my family lives here! If I could give higher than 5 stars I would.

Natalie J

Assisted Living

Toured community

November 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Tour impression

I toured here last week and I was beyond impressed. Management was engaged all the way up to the executive director. The building was clean and staff was very friendly. The sales director answered all of our questions and seemed to truly care, which isn’t the same elsewhere. When we are ready, our love one will definitely go to this facility for their forever home!

Donna W

Assisted Living

Toured community

November 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Beautiful place

I recently toured this facility with the Executive Director. The building was beautiful and inviting. The Director was very knowledgeable and made the tour easy. I think my family and I have found a home for mother.

Jay D

Memory Care

Family/friend

November 17, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Good Experience

My mom has been here for 6 months. Memory care. She's 91. The staff has been kind and caring. The facility isn't too big. About 50 residents I think. It's been a good experience all the way around. Memory care is difficult and they have done a really good job with my Mom.

Anonymous

Memory Care

Family/friend

September 29, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Tour Impression

On first thoughts the overall is about a 3. The cleanliness # is based on the urine smell that hits my nose as I walk into the memory care unit . Maybe a 2.The staff gets a 5 for sure. Quality of care is probably a 5. I have not eaten there.? The food looks good and my family member seems to eat well there. Probably give it a 4. Activities sound great Give that a five. So overall probably a 3.5-4. Ask me again soon.

Anonymous

Assisted Living

Family/friend

August 8, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Moms safe haven

All was excellent. What we like most about the community is The staff. I really trust them . They are always including me with every decision they make in regards to my mom's care and happiness. It is a very clean place and the have a tendency to spoil ALL of the residents. It not a community for care. It's a warm home. Even the family members great each other like family. I have adopted more adult children who have family members residing there. We have so much in common.

AK

Assisted Living

Family/friend

February 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Strongly recommend

My parents are very happy here, which says a lot to me. This facility is great. It's a warm environment, beautiful and clean, and there are always activities going on. Everyone has been extremely friendly and most of the residents seem very happy here. The food is good, good quality and variety. My parents have mentioned, several times, how much food is offered here. They also have a good variety of activities: a lady from the zoo has brought animals in, they took a trip to the Butterfly Museum, performers coming in to sing, and regular in house activities as well. They do offer transportation, but that could improve. It's sometimes hard to schedule/coordinate and I think that's due to availability and only having one driver. Housekeeping is done often and things are always neat and tidy. Laundry is done once a week and is always returned to the residents the next day. Communication with the family is very good. We were impressed with this facility from the very beginning when we arrived for our tour. In fact, my husband even asked me if I wanted/needed to tour the place because it felt so nice from the very beginning when we walked in. It's a great place! I would absolutely strongly recommend this facility to family and friends.

Carolina Reserve of Durham

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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