1820 Pisgah Dr, Hendersonville, NC 28791
John D
Child of resident/client
Best option for our mother
There simply are no words that are adequate to give Carolina Reserve at Hendersonville enough credit for all they have done for our mother in her last years. The staff has been so patient, kind and lovely to our mother. Thank you so much. [name removed]
Read all reviewsCarolina Reserve of Hendersonville
Hidden away between the breathtaking Blue Ridge Mountains and the Great Smokies, Carolina Reserve of Hendersonville blends small town charm with lively community dynamics. With decades of senior service experience, they’ve been ranked as the best place to retire in North Carolina on more than one occasion. This family-owned community is passionate about providing next-level care for each of their residents through customized care plans, expansive services and amenities, cozy living spaces, and long lasting companionship. They’ve designed a space that feels just like home to residents and staff alike and can’t wait to welcome you!
Exceptional care and support are what sets Carolina Reserve apart. They partner with licensed agencies to provide on-site physical and occupational therapy, personal services, and other skilled health care services including medication management, diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention.
With robust amenities, no detail is overlooked. The top-notch dining program features healthy, chef-inspired meals offered three times a day along with tasty treats and snacks. Take a dip in a luxurious jacuzzi, connect with your creative side in the arts and crafts center and raised garden beds, or...
Carolina Reserve of Hendersonville
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Carolina Reserve of Hendersonville with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Carolina Reserve of Hendersonville has 27 reviews with an average "overall experience" of 3.9 out of 5.
John D
Assisted LivingFamily/friend
April 4, 2025
There simply are no words that are adequate to give Carolina Reserve at Hendersonville enough credit for all they have done for our mother in her last years. The staff has been so patient, kind and lovely to our mother. Thank you so much. [name removed]
Anonymous
Assisted LivingFamily/friend
March 19, 2025
I would say most everything has been a 5. We have had to tweak a few things since he moved in. My father is 100 years old and has been with family, so it has been different for him. Everyone has been so friendly and kind. They have lots of activities, but he is not one to go to a lot. I would say it is good value for the money.
Anonymous
Assisted LivingFamily/friend
November 19, 2024
I found the staff to be very helpful when needed. The one item that I had an issue with, was my Uncle was placed in the Memory Care Unit as he failed their test by one question. I spoke to the Administrator about this and redoing the test. Of which they didn't persue. The longer he was in there the more obvious it became he was 100% misplaced ! Anyway, I can't remember how many months he was at the facility before he passed. He really died of a broken heart resulting in medical issues popping up. His wife (my aunt) of neatly 70 years died in [date removed]. My Uncle passed that August. I believe he would have been happier in another ward to relate to others, talk about hobbies etc. The Memory Care Unit - God love them, but they are not on the same planet. The facility is a good place for memory care patients. It was apparent they enjoyed it Of course they mostly just wandered around, slept etc. the facility did have sing alongs, drawing etc. my Uncle was lost if you will not having the mental stimulation he needed and the level he was at. His neighbors and friends made it a point to visit everyday.
anonymous
Assisted LivingFamily/friend
November 15, 2022
Every single staff member is kind and compassionate. But the overall look of the place could use updating. And the worst is the food - it's awful. I would still recommend based on how caring the staff are, but the facility and food need improvement.
Anonymous
Memory CareFamily/friend
July 28, 2022
Overall we are happy with our experience with Carolina Reserve. I would recommend the community to others for their loved ones.
anonymous
Assisted LivingFamily/friend
February 28, 2022
I was NOT happy with how I was dealt with. They would send my loved one to the hospital without letting me know. And I would get a call form the hospital, not even knowing that she was being transferred. I would ask for information from Carolina Reserve, and they would not get back to me. Finally they told me they were sending her to a behavioral place to be evaluated. I was told the behavioral place had diagnosed her with a type of dementia that Carolina Reserve does not provide care for and we needed to move her. I was not at all happy with how we were treated.
anonymous
Assisted LivingToured community
January 25, 2022
This community just seemed like a lot of people outside and seemed to be just alone with no stimulation.
anonymous
Assisted LivingFamily/friend
July 9, 2021
I think you need to peek in at different times. When we visited, it looked like a beautiful place, with nobody in wheelchairs sitting around. But there are actually a lot of low functioning people there, not a lot of people you can have conversations with. So I don't think I would recommend for people who are higher functioning because they're not going to have the stimulation from other residents. But I think the staff tried to be very helpful during a stressful time and situation. The facility looked clean. The rooms are little outdated, especially the bathrooms, which are small. The sinks were pedestals, so there wasn't much counter space. But they did have stand-up showers with benches.
Anonymous
Memory CareToured community
April 21, 2021
Very nice facility. Staff was very informed and friendly. Several different floor plans to consider. A contender for my mother
L L
Assisted LivingFamily/friend
March 11, 2021
I would highly recommend them for my loved one. The community does a great job with the residents. The communication with the staff is great and are responsive. All the residents are vaccinated now. They are starting to open up things more now.
Dianne P
Assisted LivingFamily/friend
February 8, 2021
Everyone that we have spoken with over the phone has just been excellent. During this time with covid their communication with regarding our loved one has just been top notch.
anonymous
Memory CareFamily/friend
December 21, 2020
With COVID they are a little short staffed, however the folks that work there are really good, and they do everything that they can. At first they were really strong with the activities, but at one point there were no activities. The rooms are a little dark and depressing.
Karen Davidson
Memory CareFamily/friend
September 24, 2020
The care and attention to detail is what sets this company apart. They truly strive to make the client and their family happy; which is extremely difficult in this time. Any questions I have are promptly answered and I have never had a problem regarding any issue!
trevor davidson
Memory CareResident/client
September 20, 2020
everyone very helpful and pleasant during this difficult time. we know my wife is well taken care off. our son [name removed] set up Alexa Echo in our home and her room with the help of [name removed] so we can see and talk to her every day...if she has a problem with her unit the staff are always willing to help her it just takes a phone call to the front desk...keep up the good work and GOD bless
John Davidson
Memory CareFamily/friend
September 17, 2020
Placing our mother into an assisted living resident was one of the most difficult decisions our father and his family has ever had to make and this was done in the middle of the pandemic. The staff at Carolina Reserve have been so helpful, and it has been comforting knowing that they think of our mom as part of their family, not just some elderly lady that lives in the residence. The staff are all true professionals and are supportive of the abilities that mom still has, encouraging her do as much as she is capable of, in order to keep her physical and mental skills active and in use while assuring that at all times she is safe and does not become overwhelmed. Mom walks daily and she enjoys interacting with the staff who have encouraged her to ask us for personal photos, artwork, special nightgowns and clothes that makes her feel in control of her day and her bedroom. Our mom is treated with respect and kindness and she refers to the Carolina Reserve at Hendersonville as her "New Home." There are no words to thank everyone at the residence. I know she is cared for and she is truly in her own home. While this make have been a difficult decision, it was the right decision in our situation and we are most grateful for what they have done and are doing for our family today and everyday. Thank you.
Anonymous
Memory CareFamily/friend
May 20, 2020
I have the assurance that my Mom is taken care of, safe, and stable. My experience is that staff is consistently personable, approachable, professional, caring and that my Mom’s well-being matters. That matters to me!
Lisa F.
Memory CareFamily/friend
May 18, 2020
They are far better than the last community we were at. The quality of care here is really good. The building is clean with no odors. The food quality is good. During the pandemic, the staff have been really on top of things with communication, letting families of any changes, and offering facetime visits. The staff are friendly and caring with a mixture of personalities among the staff.
Greg Penfold
Memory CareIndustry reviewer
May 14, 2020
Wonderful community with caring staff and happy residents. Food is outstanding. A must see 5 star.
Cindy Wilkerson
Memory CareFamily/friend
May 5, 2020
My dad’s time at Carolina Reserve was really great. The staff took great care of my dad. I was so glad we found Carolina Reserve when we did. My dad has been three different place and I looked a lot too so I have seen a lot of communities in the area. Carolina Reserve is a smaller community and they give the residents a lot of one on one attention. They treat the residents like family. To my knowledge they have had no cases of the virus which says a lot about their protocols and that made me happy and feel secure.
Anonymous
Memory CareFamily/friend
May 7, 2019
My family member is in the memory care unit at Carolina Reserve. The staff is friendly, but it is easy to get "jaded" working with this population and some of the staff seem annoyed at times. The CNA's who dispense medications have a "round the clock" duty and are glued to their computer screens and administering medications; it would be lovely to have more staff. The CNA's do an excellent job. The best part of Carolina Reserve are the activity director(s) who are very friendly and engaging. I would love it if they had more of a variety of activities and MUSIC at all times in the lobby! Music changes depression in dementia and Alzheimer's patients. Overall, my family member's experience has been good...the number one complaint from him/her is boredom.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.