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Carriage Court of Lancaster

800 Becks Knob Road, Lancaster, OH 43130

For more information about senior living options:
(866) 374-4058
22 reviews
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Carriage Court of Lancaster
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Carriage Court of Lancaster
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VB

Child of resident/client

4.0 out of 5 stars

A Good Facility

They give my loved one good care, but I feel like they're short-staffed. Because of that, it can take a long time for someone to buzz you in and out of the building. Overall the staff are good, other than a few times here and there that they've been short. They seem to treat my loved one really well. They're friendly to her and very compassionate. When we go to visit, her room is clean, and the hallways are clean. We don't smell anything. So it seems like the cleaning crew does a good job.

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Carriage Court of Lancaster

Welcome to Carriage Court of Lancaster in Lancaster, Ohio. This community specializes in providing assisted living and memory care services in their residential-style home. They recognize the evolving needs of their residents and see the importance of implementing progressive and personalized care. Staff members at Carriage Court of Lancaster pride themselves on creating a tight-knit community where residents consider each other like a second family and feel truly at home.

This community is located in the western suburbs of Lancaster in a residential area. Residents can enjoy the peace and quiet of the neighborhood while still having easy access to the nearby shops, restaurants, and other amenities. Lancaster is a short drive from Columbus, Ohio, making it easily accessible for visiting friends and family!

Community Amenities and Services

The staff works hard to provide a variety of personalized care services including diabetic care, incontinence care, memory care, ambulatory care, and medication management. Several types of therapists are also available to provide additional care on-site as needed.

All meals are provided for residents in the restaurant-style dining room. Dietary accommodations can be made to fit a resident’s needs. In between meals, residents are encouraged to get involved in on-campus activities such as games,...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Carriage Court of Lancaster

22 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.6
Friendliness
3.6
Care Services
4.1
Staff
4.3
Meals & Dining
3.5
Activities
3.8
Value for Cost
3.4

A Place for Mom has scored Carriage Court of Lancaster with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carriage Court of Lancaster has 22 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 12/13/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tim

Memory Care

Toured community

December 13, 2022

3.0 out of 5 stars
Verified Review

My Tour Experience at Carriage Court of Lancaster

I liked the community the first time. However, the second visit when speaking to the staff I didn't feel it would be the right fit for my loved one.

anonymous

Memory Care

Family/friend

May 12, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Staff
4.0
Meals & Dining
2.0

Staff needs to communicate more

The staff members could check on the residents more often

anonymous

Assisted Living

Toured community

September 21, 2021

5.0 out of 5 stars
Verified Review

my tour

we toured this community and the tour was good and they answered all our questions.

VB

Memory Care

Family/friend

July 7, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

A Good Facility

They give my loved one good care, but I feel like they're short-staffed. Because of that, it can take a long time for someone to buzz you in and out of the building. Overall the staff are good, other than a few times here and there that they've been short. They seem to treat my loved one really well. They're friendly to her and very compassionate. When we go to visit, her room is clean, and the hallways are clean. We don't smell anything. So it seems like the cleaning crew does a good job.

Suzzane M

Memory Care

Family/friend

January 14, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Carriage Court is number

The friendliness of the staff members really stood out to us, they actually seem to care. Our loved one is in memory care and everyone knows who we are and who she is, they are just fantastic.

Anonymous

Memory Care

Family/friend

September 25, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

They said "mistakes were made". Mom went to hospital with233/115 BP after I made them call 911. Don't send your loved ones here.

Anonymous

Memory Care

Toured community

September 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Seeing the Community

We had a good tour of the community. It looked nice to us. The tour was on time and the person was able to answer all our questions. We decided on a smaller community.

Anonymous

Memory Care

Toured community

August 31, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Did not provide expected/contracted care. Don't send your loved one here.

Anonymous

Memory Care

Family/friend

May 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I Like Seeing the Connection

They are awesome, the staff know his behavior. He is a playful man and they play with him too. I believe the staff like him a lot. The meals are good with good activities available. Sometimes when they take me to him I walk past the other rooms and it has a smell when I walk by. The main reason I picked them is because they are less than 5 minutes away from me. I would recommend them.

Anonymous

Memory Care

Toured community

January 30, 2017

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5

Everyone sitting around!

We used to have my mother in law here. We were not real enthused with the way they treated the residents. The staff would have all of them sitting out in the hall doing nothing with there day. The community is beautiful and the staff is good though, but we thought that this just would not fit dad.

Anonymous

Memory Care

Family/friend

December 27, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

No Complaints, Mom is Well

All is well so far since my mother's move to this community. At the beginning there was an adjustment process, but now she is doing well. This is a nice community, and everything is very well maintained. The staff are good people, they have been very positive and helpful. Everything has worked out for us well at this community. I have no complaints, and recommend it.

Scott Leonard

Memory Care

Family/friend

December 24, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.5

We are very pleased with the team at Carriage Court. ..providing wonderful care for my mom.

Anonymous

Memory Care

Toured community

February 13, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Review of Carriage Court Of Lancaster-Lancaster, OH

Nice facility. Coordinates with sister facility Reflections on internal transfers should level of management be required. I do not believe Dads level of management is excessive enough to require the care offered at this facility, but it would be a possible option AFTER he might progress to that level. The staff I met were very helpful, facility seemed proficient managed and able to care for residents requiring increased care levels. But just not the right “fit” for my Father at this time based on his current medical and memory conditions.

Anonymous

Memory Care

Family/friend

October 13, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Friendly, accommodating staff

We're very pleased with how things turned out at Carriage Court! The facility itself is very nice looking and always clean, and the staff is friendly and caring. I like that they've really made an effort to get to know my Dad, and the aides have learned the sorts of things he likes to talk about. They also do a great job with the food, it always looks good, and they're very accommodating when it comes to requests!

Anonymous

Memory Care

Toured community

May 21, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Seemed like a nice place

We toured this community while looking into care options for a loved one. Carriage Court seemed like a very nice place overall, it was clean and well kept and the people were friendly. It is not the place we ended up choosing, but it was definitely somewhere we considered!

Anonymous

Memory Care

Toured community

February 24, 2015

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I would not live in Lancaster on a BET! Perhaps it's OK for "flatlanders" but not for me. I like my hills.

pepca

Memory Care

Family/friend

February 3, 2015

4.0 out of 5 stars
Cleanliness
3.5
Friendliness
4.5
Value for Cost
2.5
Care Services
4.0
Activities
3.0

Decent place

I had to scramble to find my mother another facility when another facility asked for her to be removed because they weren't staffed to take care of a dementia patient as advertised. Carriage Court representatives met with me and we finalized a short term stay within just a few days. The staff I encountered were very friendly and helpful. I didn't want to put my mother in a lock down facility but that was what they recommended, and since it was only going to be for a month I allowed it. If I had to complain about anything it would be the lack of activities, the odors that came out of some rooms, and the lack of locks on apartment doors (but this I could understand). Overall a decent place and I thank the staff for getting my mother in quickly.

Anonymous

Memory Care

January 28, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Seems like a very nice place!

Our loved one was here briefly while we waited for a spot to open in a facility a bit closer to us, and although it was only a short stay I thought Carriage Court of Lancaster did a fabulous job overall. It was a nice looking, clean facility, and the people were all very friendly and helpful.

Anonymous

Memory Care

Family/friend

July 15, 2014

4.5 out of 5 stars
Cleanliness
4.0
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
3.5

Better than most at their job.

The staff was the very best. very loving and caring. Air handling could have been a bit better. Inevitable temporary odors could have been handled better. Inclusion of more musical activities would be desirable, but I realize the wider community would have to be activated for that. ... not the easiest thing to accomplish.

Ed

Memory Care

Toured community

October 24, 2013

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5

Dark

This place did not seem as upbeat and bright as the place we finally chose. It seems like a nursing home turned into an assisted living.

Carriage Court of Lancaster

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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