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Carriage Crossing Bloomington

1402 Leslie Dr, Bloomington, IL 61704

For pricing & availability:
(866) 374-4058
9.5
Review score
19 reviews
Add review
9.5
Review score
19 reviews
  • 5 star
    63%
  • 4 star
    32%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
9.5
Review score
438 reviews
9 facilities
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Carriage Crossing Bloomington
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Carriage Crossing Bloomington
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Deb S

Child of resident/client

4.0 out of 5 stars

Pleasant Community

The staff and residents at Carriage Crossing have all been very friendly and welcoming. The staff appears to genuinely care for their residents. After a short adjustment period, my mom has settled in and is actively participating in meals and activities.

Read all reviews

Carriage Crossing Bloomington

Seniors looking for assisted living and memory care services in a spacious and upscale community find just what they are looking for at Carriage Crossing Bloomington. Here, skilled staff members provide specialized care, memory care therapies, and daily living assistance for residents, daily.

The Carriage Crossing Bloomington campus features on-site recreational amenities and hosts group activities. These activities give residents events to look forward to where they can socialize and stay engaged. Additionally, there are plenty of spaces for residents to relax or socialize, including a fitness center, several recreation rooms, an outdoor courtyard, and indoor seating areas.

With grocery stores, medical facilities, banks, post offices, and more all nearby, Carriage Crossing Bloomington residents have quick access to Bloomington, Illinois, businesses, amenities, and attractions. There are also nearby restaurants, local parks, and shopping centers for entertainment outside the community.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.

Related articles

Assisted Living vs. Memory Care: What’s the Difference?

Active Senior Living Communities for Active Adults

A Comprehensive Guide to State Regulations for Assisted Living

Senior living options offered

  • Assisted Living
  • Memory Care

Carriage Crossing Bloomington

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carriage Crossing Bloomington

9.5 out of 10
Review Score19 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.4
Meals & Dining
4.4
Activities
4.5
Value for Cost
4.5

A Place for Mom has scored Carriage Crossing Bloomington with 9.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Carriage Crossing Bloomington has 19 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 3/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Deb S

Assisted Living

Family/friend

March 14, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Pleasant Community

The staff and residents at Carriage Crossing have all been very friendly and welcoming. The staff appears to genuinely care for their residents. After a short adjustment period, my mom has settled in and is actively participating in meals and activities.

Mary F

Assisted Living

Family/friend

February 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely would recommend, very kind and attentive staff

From my perspective as a family member I would give them a 5 in all areas. They were very kind and attentive to my aunt who became very difficult to deal with when we moved her from St Louis. They made many attempts to get her involved outside her apartment and as assisted me in many decisions that were not popular with her but were in her best interest.

Steve

Assisted Living

Family/friend

December 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5 star service

My mom and dad moved into a one bedroom apartment at Carriage Crossing recently. The staff at Carriage Crossing have been great in helping us to get our parents moved and very welcoming once they arrived. The care and service has been excellent.

Jackie

Assisted Living

Family/friend

July 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Carriage Crossing Bloomington

Excellent staff. Very friendly. Food was outstanding. Memory care staff was not as friendly or helpful

Marjorie M

Assisted Living

Resident/client

June 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

home away from home

Good care, clean roooms, and good food. I am 93 years of and my care is good. Clean rooms, good food, friendly workers, Very clean.

Deborah B

Assisted Living

Resident/client

June 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I am very glad I chose Carraige crossing. The residents and the staff are friendly. The facility and out apt is clean. There are plenty of activities for us as well as entertainment. We also have exercise club all day. The food is restaurant quality.

Marylin J

Assisted Living

Toured community

June 24, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Very nice place to live. There will be changes as building close in on the area. Small enough to know the first name of all the occupants

Anonymous

Assisted Living

Resident/client

June 24, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

For the most part, this is an enjoyable facility. As like everywhere at this time, the amount of staffing seems to be challenging, however, the staff here is very caring to the residents and their families.

Doug W

Memory Care

Resident/client

May 31, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
2.0
Meals & Dining
3.0

Bloomington, IL Memory Care

My mom has been in Memory Care 23 months. We chose CC because the facilities were beautiful, the staff was welcoming and attentive, the D of Nursing had high expectations and managed her staff well. Now, the D of Nursing is gone and CC is covered by a regional director who handles 5 buildings. All the nurses we started with are gone and there’s a constant stream of new faces hired from an exchange continually cycling through with no accountability. They’re constantly understaffed. There is poor communication of expectations between nurses and caregivers. Last week we had a dangerous situation with medication and breathing treatments not being administered and It was unacceptable. The building director and memory care director listen and say they weren’t aware. Not true. MC residents are leaving. Keep in mind this 9.4 score CC received is based on reviews of ALL the buildings their parent company owns. We’ve chosen to move Mom. We no longer have confidence in CC management or staff.

Laura

Assisted Living

Family/friend

March 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Carriage Crossing Bloomington

Location was important for us. The room and the layout of the facility. Awesome staff all around. We were all treated like family. The price was acceptable compared to the other facilities we toured.

Sandra

Assisted Living

Toured community

December 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Fun place in a “home like” environment

We recently toured this facility. Love the “Main Street” theme with all the various activities going on. Very clean & a newer facility. Staff is friendly. Residents are happy and seem well-cared for.

Lisa M

Assisted Living

December 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful building, friendly staff

We visited Carriage Crossing for the holiday walk. It was a beautiful and active building. There was great food, and everyone we met was very kind. The staff was very knowledgeable and ready to help. It is in a great location too.

Kristyn D

Assisted Living

Industry reviewer

December 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely a beautiful place

I work with Carriage Crossing and they are top notch??All the way to ownership to the front line staff. This is one of the most beautiful communities in Bloomington Normal. [name removed] represents Carriage Crossing excellent in the community.

Clarene A

Assisted Living

Family/friend

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Staff Makes the Residents feel like the belong!

Everyone finds their place. Other residents notice and make sure everyone has a special table if they want one. Many activities, just choose what is within their comfort zone. No one cares where you came from or if you have a handicap, you are part of the family. There is turnover of staff but not as many as places I have visited. Special about the three Carriage Crossing’s I have visited is that each staff member is willing to step in to help any others roles besides their own. That is why my husband is at Carriage Crossing in Bloomington, Illinois!

Zidzielia

Memory Care

Family/friend

December 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

The Best place for Mom

Carriage Crossing Bloomington is a beautiful facility. The staff is really friendly and they genuinely care for their residents. Every single member of the staff is a true Angel. I highly recommend this facility to others, my Mom is really happy there.

Laura

Assisted Living

Family/friend

April 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

A Wonderful Way to Exit this World.

I am very happy with the care my mom I getting. Most of the staff I am very happy with, especially [name removed] overnight nurse and [names removed] the day nurses are good and keep me informed. I would recommend to others, most definitely, these places cost way too much and insurance should help cover it.

Anonymous

Assisted Living

Toured community

March 29, 2023

5.0 out of 5 stars
Verified Review

A great tour

I toured Carriage Crossing Bloomington and it was great! The friendliness/cleanliness/staff were all great, as well. Mom just felt like one of the other places that we'd toured felt more homey.

anonymous

Assisted Living

Family/friend

January 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

We had a wonderful experience. My husband really loved it even though he was apprehensive about going into a facility while I was gone. I feel like he was very well attended to, and all his needs were met, and like I said, he was very happy. The food was great. The staff was very courteous and helpful.

anonymous

Assisted Living

Family/friend

June 11, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
2.0

My views on Carriage Crossing

We did not look at any others facility because we liked this one so much. It was newer and the community director person we spoke with we really liked. It also had all of the amenities that my mom was looking for. The apartments here are very nice. They do seem to be understaffed at the moment due to some issues. She is not a fan of the food, they could improve on the quality of the meals and they could provide more fresh vegetables. There are too many carbs and when she gets sandwiches the bread is dry. I think who you communicate with for different issues can be a little confusing at times.

Carriage Crossing Bloomington

Neighborhoods

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Map of the neighborhood around Carriage Crossing Bloomington

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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