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Charter Senior Living of Brookfield

291 Federal Rd, Brookfield, CT 06804

For pricing & availability:
(866) 374-4058
9.0
Review score
11 reviews
Add review
9.0
Review score
11 reviews
  • 5 star
    64%
  • 4 star
    18%
  • 3 star
    9%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Brookfield
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Charter Senior Living of Brookfield community exterior
9 photos

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Charter Senior Living of Brookfield

What stood out the most - Communication is excellent Food quality is very good Lots of activities Clean Most staff are kind; little too much cell phone activity among aides My mom likes the weekly field trips Responsive nursing Would like to see some activities on weekend

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Charter Senior Living of Brookfield

Filled with natural light, Charter Senior Living of Brookfield welcomes seniors to a spacious senior living community nestled between two lakes in Brookfield, Connecticut.

The community hosts a variety of activities for seniors to maintain an active lifestyle with games like poker, chess, billiards, and more. An on-site fitness room, full-service salon, and bistro allow seniors to have a fulfilling lifestyle on the same campus. Natural light fills the spacious common room where residents can socialize by the cozy fireplace. Healthy meals are served in the modern restaurant-style dining room with comfortable booth seating available. In addition to dementia-friendly meals, seniors in the memory care neighborhood have access to stimulating life skills stations.

Seniors in assisted living have a choice between spacious studios, one-, and two-bedroom apartments. These apartments are pet-friendly with pet care available. Private and semi-private suite options are specifically designed for seniors with dementia. Round-the-clock care is provided by genuine caregivers with a licensed practical nurse and registered nurse on staff. Between emergency response systems and daily check-ins, seniors' overall well-being is prioritized. The community also helps family members who have witnessed their loved one’s dementia with Alzheimer’s support groups.

State licensing information

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Senior living options offered

  • Assisted Living
  • Memory Care

Charter Senior Living of Brookfield

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Brookfield

9 out of 10
Review Score11 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.8
Friendliness
4.7
Care Services
4.2
Staff
4.7
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Charter Senior Living of Brookfield with 9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Charter Senior Living of Brookfield has 11 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-11 of 11 reviews

Last Updated: 8/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Brookfield

What stood out the most - Communication is excellent Food quality is very good Lots of activities Clean Most staff are kind; little too much cell phone activity among aides My mom likes the weekly field trips Responsive nursing Would like to see some activities on weekend

Anonymous

Assisted Living

Resident/client

June 16, 2025

3.0 out of 5 stars
Verified Review

Charter Senior Living from someone who lived there"

Biggest complaint is food. I find staff very helpful and friendly. Facilities are up to date. Lately dinning room seems to be short staffed. There are activities scheduled for most of the day, from exercise to soap making. Choose what and if you like. As I said in prior writeups, food menus seem to be a challenge.

Tini G

Assisted Living

Family/friend

June 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A place where everyone knows your name

A Big 5 on all. What I like most about the community is the great staff, they are very caring and treat you like family. They always make it feel like being at home. I would 1000% percent recommend it to others.

Skye

Memory Care

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful place for my mom

They staff really cares. They are gentle and genuine. I'm so happy my mom is there. Definitely recommend this community based on the experience we have had so far

Anthony

Assisted Living

Family/friend

May 21, 2025

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Poor Management

My mother was one of the first residents of this facility before Charter took over. My family and I were initially very pleased with the services and care she was receiving. Since Charter took over, however, things have gone rapidly down-hill. The focus appears to be increasing the number of residents, without skilled management or adequate staffing. There have been too many times when staff has forgotten to bring my mother to a meal or escort her back from the dining room or activity. Safety checks, which are part of her care plan, are not taking place. Her food, which is supposed to be cut, often is not. Meetings are held and promises are made to improve matters, and the same things happen again, literally the next day. Much of the care staff are lovely, caring people, but the internal problems have forced us to hire a private aide in addition to the services Charter is supposed to be providing to insure my mother is safe and cared for.

Anonymous

Assisted Living

Family/friend

May 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

"Overall, Highly Recommend

Overall, Charter is far above the adult facilities we saw in NY state. The most obvious difference was the cleanliness. Everyone was very friendly and accommodating and generally speaking, I recommend this place anytime I hear somebody needs to place their parents.

Anonymous

Assisted Living

Family/friend

May 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Charter Senior Living of Brookfield

Staff is helpful, and the food is pretty good. They just have a high turnover rate, and response time is a little slow. But my father is basically nonmobile compared to others who are able to take care of themselves. Nothing terrible like the other facilities he's been at.

Kymie C

Memory Care

Family/friend

May 9, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Charter Brookfield is A Wonderful Place for Mom!

My mom has been doing so well since e she moved into Charter and each day/has great activities planned for her to enjoy and stay active! I do wish the memory care floor area was as open and bright as the remainder of the common areas but the layout does work for the MC residents. The field trips they take are a breathe of fresh air knowing Mom can still get out and about and she has already made a few friends. The only downside side for me has been learning what we need to provide in terms of actual things for her apt/room and not having a handyman readily accessible for some of the stuff I haven’t been able to do so easily on my own like assembling furniture and so on but we will get there! Looking forward to the warmer weather so mom can spend a little more time outside. Haven’t eaten there too much but food was okay that I had the two times I ate in the dining room. No pets in memory care but they can have them in regular senior apts. wish they had a door key/tag for visitors

Joanna D

Assisted Living

Family/friend

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm and friendly staff make a difficult transition so much easier!

The environment is clean and presents like a resort! The staff are caring and love your loved ones when you aren’t there to. A variety of activities in and outside of the facility are offered. I highly recommend considering Charter as an option!

Anonymous

Memory Care

Family/friend

January 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Beautiful Safe Haven for Mom

Charter Senior Living of Brookfield is like a gorgeous hotel yet comfortable! Staff was outstanding when Mom was there! Absolute angels!!!

Renee F

Memory Care

Family/friend

June 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Above and Beyond

Really love the caring nature of the staff at Charter. They are very accommodating and thorough with the residents. [name removed] at the front desk is incredible. She is focused, bright and extremely helpful with any of your family concerns. I love seeing her at the front desk. She has helped so much with our family adjusting to assisted living. I can’t thank her enough for her kindness.

Charter Senior Living of Brookfield

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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