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Charter Senior Living of Franklin

105 Sunrise Cir, Franklin, TN 37067

For pricing & availability:
(866) 374-4058
9.2
Review score
22 reviews
Add review
9.2
Review score
22 reviews
  • 5 star
    63%
  • 4 star
    27%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    0%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Franklin
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Charter Senior Living of Franklin
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Anonymous

Child of resident/client

5.0 out of 5 stars

our families experience, overall a nice community, friendly staff

Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the residence in the families. [name removed], the lady in charge is fantastic. Yes, we would recommend this community to other families.

Read all reviews

Charter Senior Living of Franklin

Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin offers seniors a charming and supportive atmosphere that fosters a sense of independence. Located just off the banks of Jackson Lake, this single-story community boasts quirky, homelike interiors, large picture windows that allow an abundance of natural light, and a lush, landscaped courtyard complete with shady patio areas, vibrant flower beds, and paved walking paths. Residents enjoy stunning amenities, chef-prepared meals, and daily recreational and leisure activities. This community also offers a variety of private, pet-friendly apartment homes that residents can choose from and decorate as their own.

In addition to the beautiful atmosphere, Charter Senior Living of Franklin also offers quality, 24-hour assisted living services. Licensed nurses are available around the clock to provide assistance with activities of daily living, and other convenient services designed to help residents be their best selves and live their best lives. Medication oversight, physical therapy, and in-house doctor visits are also available.

Experience a warm, family feel unlike any other senior living community, here at Charter Senior Living of Franklin.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health...

Senior living options offered

  • Assisted Living

Charter Senior Living of Franklin

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Franklin

9.2 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.6
Staff
4.9
Meals & Dining
4.5
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Charter Senior Living of Franklin with 9.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Charter Senior Living of Franklin has 22 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 7/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

our families experience, overall a nice community, friendly staff

Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the residence in the families. [name removed], the lady in charge is fantastic. Yes, we would recommend this community to other families.

John

Assisted Living

Family/friend

June 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

The staff are very attentive and genuinely care. It is small enough that every resident gets a high level of care. It is bright and clean and the mood is always positive.

Anonymous

Assisted Living

Family/friend

April 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Our Family's experience. Would definitely recommend

I like that it's small and personal and all on 1 level. They could improve on the storage options in the closets in the rooms and the food could be stepped up a bit for senior palette needs.

Anonymous

Assisted Living

Family/friend

October 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great fit

All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy for residents with mobility problems to get around. It's fantastic that it's one story. Also, when they have little field trips, the staff goes on the field trips, including OT and the PT person. The director [name removed] is amazing.

Deena

Assisted Living

Family/friend

June 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Charter Senior Living of Franklin

The price was great. The staff was really nice.

Anonymous

Assisted Living

Family/friend

July 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff.

We are very happy with the experience so far at Charter Senior Living. I think for the most part I would have to say the reason it has been a good experience is because of the staff members. We would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

July 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly Recommend

We have been so happy with Charter Senior Living in Franklin. We were dreading moving our father to assisted living, but the staff at Charter have gone above and beyond to make our father feel at home! Would highly recommend!

Deena Ottinger

Assisted Living

Family/friend

June 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Charter Senior Living

My mom has been so happy at Charter. I was very stressed to move my mom into assisted living but Charter made it very easy and stress-free. It has such a cozy and homey feeling. The staff is so sweet and caring.

Anonymous

Assisted Living

Family/friend

August 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

I would recommend you check the community out for your loved one to see if it is a good fit. The admissions staff was very good to work with, and answered all of our questions we had.

Patricia G

Assisted Living

Family/friend

July 6, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome care at Charter Senior Living

My mom has been at Charter for only a month, but I wish I would have moved her here earlier. I can’t say enough about the respect I have for Charter’s leaders, [name removed] and [name removed]. My mom is very happy here. The staff is great, very caring. Not only all that, but they also have courtyard ducks!! Great place to live!!

T K

Assisted Living

Toured community

May 16, 2022

5.0 out of 5 stars
Verified Review

My tour review

This was a very nice tour and I liked the community but we wanted something for my loved one that was one story only and closer to my house to be able to see my loved one. The tour was nice and it was a very nice community.

Connie

Assisted Living

Family/friend

May 12, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

AN EXCELLENT PLACE FOR MOM

My mom moved into Charter (formerly Morningside) in August of 2013. Her first comments were: "There's nobody here but old people. I don't play bingo. I'm not going down for meals." Within a few short weeks, I was visiting her and noticed she kept looking at her clock. I finally asked why and her response was "Bingo starts in 10 minutes." Needless to say we had a change of heart and attitude. One of the most impressive things there is the nursing staff. Currently, the group there are the best in my opinion. Not only are they skilled nurses but they go over and above to take care of their people in every way. They did an amazing job during the Pandemic. The current director is doing a wonderful job and she has years of experience under her belt. I would highly recommend Charter to anyone looking for a place for Mom or Dad!

Anonymous

Assisted Living

Family/friend

February 14, 2016

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

morningside review

First of all I will say that the food at Morningside is absolutely awful. When my mom was there 2 months ago I would go and sit with her at dinner or lunch and I could not believe the meals: pale, tasteless, gray, unimaginative. The picture above of fruit and greens is fraudulant. The lettuce is white and the fruit canned much of the time. There is a huge turnover of staff and that is concerning. They would have a time each month when the patients could voice their opinion of the food. When they heard complaints, nothing changed. Food is frozen for the most part and heated up. The place is disorganized. The crafts infantile. Overall, I would warn you in thinking the pictures represent the place.

Anonymous

Assisted Living

Family/friend

September 14, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

nursing is wonderful

The nursing is wonderful at Morningside of Franklin. They are very observant. The building itself does have issues. We've had cable issues, water leaks, etc. I would like to see the maintenance improved here. Overall it has been a good experience.

B C

Assisted Living

Toured community

March 14, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice place, overall

We were very pleased with everything here! The staff were friendly and professional, and it looked like the care and activities they provided would be very food! One problem we noticed was that although the common areas and front entrance were nice, the hallways and rooms looked a bit shabbier, and could probably use recarpeting.

Anonymous

Assisted Living

Family/friend

January 24, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

MORNINGSIDE OF FRANKLIN

My Mom moved into Morningside, Franklin, TN in August of 2013 not a happy camper. Was very upset at the family decision to place her there and struggled with a less than steller attitude for 2-3 months. Not sure what happened, but she is a totally different person these days . . . understands she is absolutely where she needs to be, loves the staff, is participating in Bingo and other activities; enjoy meal time with her table mates. She is receiving great care, a staff whose hearts are in what they do and genuintely care for the residents. Complains every once in awhile about the food, but who doesn't??!! I've eaten a number of meals there with her, esp. at Sunday lunch and food has always been quite good. My siblings and I are so relieved to know that she's in a safe, loving environment.

Daughter

Assisted Living

Toured community

November 4, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5

Really Impressive

I really was impressed with this one. It was just very up to date. The facility itself had been renovated. It was very modern and bright and they have a community there, not only assisted living but a retirement community also. It was close to the mall too.

A Place For Mom Customer

Assisted Living

Toured community

June 27, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

$3,150 studio PLUS phone ($...

$3,150 studio PLUS phone ($50), cable ($25),Level II Care ($500) TOTALS $3,750 1 year lock in prices 3-5% increase per year 30 day move out notice Middle TN Pharmacy services Toured with Tricia

A Place For Mom Customer

Assisted Living

Toured community

December 28, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice. Rooms are nice size - a o...

Very nice. Rooms are nice size - a one bedroom deluxe would be perfect or a reg one bedroom. deposit to get on waiting list Refunded if you don't end up there. All levels - assessed and charged by month.

A Place For Mom Customer

Assisted Living

Toured community

December 27, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

6.0 miles (13 minutes) from our home....

6.0 miles (13 minutes) from our home. 2nd Assisted Living Facility facility we visted. The facility shares an entrance drive with a high-end residential neighborhood of 1 story zero-lot type homes similar to Dot's. All well maintained with expensive cars parked around the homes. No traffic concerns or about the neighborhood declining around the facility. The facility is all on one-story which is a benefit. Doesn't have a grand entrance as you enter into a large area that immediately opens to the dining area. We visited at lunchtime so we saw most of the residents. Most all were highly independent, dressed well and interacting with each other at the table areas. Caregivers were assisting some in and out of the area and they all knew and spoke with the director who was touring us. He did not call all of the residents by name though he did speak with them. Quality of facility and rooms were similar to the first facility but not quite as nice. Large common areas are used for activities and watching large screen TV. Level of care seems comparable to 1st facility, but less entertainment, not quite as fancy. Still nicer than what I was expecting. We were toured by Executive Director and he is very very knowledgeable of assisted living business and very caring of all residents. We toured several apartments (all nice) and met with a lady who kept talking about how wonderfull the place was. Her apartment was lovely with furniture she chose from her 10 room house. She stated she could have chosen any assisted living facilities in the area and chose here because it's most like living at home with an extended family and staff that love and care for you. Doesn't feel like you're in a hotel like other higher priced facilities. This facility is part of FiveStar Senior Living and pricing is mid-tier; no hidden costs. One time move-in fee is $1,000, but the director agreed to waive $500 because Dorothy's a vet.

Charter Senior Living of Franklin

Neighborhoods

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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