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Charter Senior Living of Madison

5601 Burke Rd, Madison, WI 53718

For pricing & availability:
(866) 374-4058
9.2
Review score
19 reviews
Add review
9.2
Review score
19 reviews
  • 5 star
    42%
  • 4 star
    47%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Madison
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Charter Senior Living of Madison
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Anonymous

Child of resident/client

5.0 out of 5 stars

Friendly clean caring home for Mom

All of them would be 5's. They were really good to work with and very helpful with everything we had questions about. I would absolutely recommend them to others.

Read all reviews

Charter Senior Living of Madison

Nearby lakes and plenty of greenery place Cedarhurst of Madison in an enviable location. This assisted living community features a beautiful private pond surrounded by lush landscaping and inviting benches, perfect for enjoying nature on a sunny day. Inside, you’ll find plenty of inviting spaces such as the airy dining room with the tempting smells of home-cooked meals, a media room with plush chairs, and a warm seating area with courtyard views and plenty of natural light. In addition to all of this, you’ll find a welcoming staff. You can even bring your pet!

Area highlights include the Wisconsin Governor’s Mansion, set on the shores of Lake Mendota. You can tour this historic home and attend special events during the year. Other historic locations include the Adam and Mary Smith House, an Italianate-style mansion built in 1872. Nature lovers can visit the Olbrich Botanical Gardens — 16 sprawling acres, plenty of space to explore, and a conservatory with exotic plants. You can find many more museums nearby, along with other conveniences such as restaurants and shopping centers.

Community Details

Cedarhurst of Madison has a robust selection of activities you can look forward to, including exercise classes, crafts, parties, and on-site worship services. Regular...

Senior living options offered

  • Assisted Living

Charter Senior Living of Madison

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Madison

9.2 out of 10
Review Score19 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.4
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.3

A Place for Mom has scored Charter Senior Living of Madison with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Charter Senior Living of Madison has 19 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly clean caring home for Mom

All of them would be 5's. They were really good to work with and very helpful with everything we had questions about. I would absolutely recommend them to others.

Anonymous

Assisted Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Charter Senior Living of Madison

5 for everything.. Everything is wonderful at Charter. My dad appears to be very happy there and we appreciate all that they do to make him feel welcome and at home.

Anonymous

Assisted Living

Family/friend

June 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Checked all of our boxes

We looked at several facilities and this one checked all of the boxes. My aunt is content in her new home.

Anonymous

Assisted Living

Family/friend

April 29, 2025

4.0 out of 5 stars
Verified Review

Overall would recommend

It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went out of her way to help me get my mom in there in a short notice and it was greatly appreciated. They do need to help the residents engage more with other residents more and encourage them to do things that are happening and go on outings. They are lacking in that respect in my opinion

Anonymous

Assisted Living

Family/friend

March 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Charter Senior Living of Madison review

[name removed] enjoys many activities there - Exercise, movies, entertainment, and the food is good.

Anonymous

Assisted Living

Family/friend

January 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Charter Senior Living of Madison

Would recommend. We were attracted to them because of the cost and convenient to where I live.

Phil C

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Positive experience

This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any potential resident in need of their services.

Anonymous

Assisted Living

Resident/client

July 10, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Changes the image of "old folks home"

The cleanliness is exemplary but whatever deficiency you find is compensated by the staff. I have minor issues with the way the staff is scheduled, but they have little control over that. The staff however is professional, available, always upbeat (happy, accommodating as possible . They all work very hard to make this place as comfortable as possible. This is the first facility of this type I have ever experienced, so I have no comparison, but I was in the service industry for decades. The staff makes up for any shortcomings.

Anonymous

Assisted Living

Family/friend

June 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

The staff at Charter Senior Living of Madison are kind, caring and courteous. The facility is a country-like setting. They have an attentive meal service. The management is approachable. Welcoming reception. They have great activities. The facility is lovely and quiet. They have respect for individuality. I would (and have) recommend this place.

Thomas

Assisted Living

Resident/client

May 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Charter Senior Living of Madison

[name removed] is our activities director and she is outstanding. This young lady takes an interest in each and every resident of Charter and is always there with a smile on her face.

Anonymous

Assisted Living

Family/friend

April 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

The staff is friendly and helpful. My loved one likes the meals and activities. The housekeeping good. The move in process was good. We do have some problems with phone connection. I would recommend this facility to others.

Thomas

Assisted Living

Resident/client

September 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Cedarhurst of Madison

I would say that my experience had been very good. Cedarhurst is the place I visited that was the best. I would recommend to others.

KK

Assisted Living

Family/friend

May 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Safe, Clean, Lovely, Friendly, Supportive, and Fun Place for Mom's Next Chapter

A Place For Mom was helpful in identifying nearby facilities, which helped us start the process. It gave us direction and confidence in starting the unfamiliar daunting task of finding a place Mom could live safely and happily. We have been so pleased with Cedarhurst from the beginning. The tone and manner of their representatives during phone calls was especially appealing because it was relaxed, polite, respectful, knowledgeable, and thus reassuring. Kindness and a slow, gentle voice can really make a difference and instill confidence and trust. Well done! The country-like setting, the welcoming, clean, and well-appointed décor all gave a nice first impression. Very friendly staff all the way around. Good- humored, attentive cleaning staff. Cleanliness is topnotch, in the dining room, the hallways and other common areas, and with the bed linen laundry services. Kitchen and meal serving staff are very friendly, always respectful to residents and their visitors. Smiles, eye contact, and quick service from each one of them. Activities opportunities abound, and the enthusiasm of the Life Enrichment director is inspiring. Food choices are good. Having the kitchen items available throughout the day is a plus. The only areas that might need improvement would be 1) the grounds cleanliness near the front entrance (which might have to do with some structural issues with the balcony above the entrance and or front landscaping in the winter?), and 2) the recent multiple changes in administrative staff (could be due to industry-wide staffing problems, but it is heart-breaking that favorite good people are no longer there). Otherwise, we are so happy with our choice of Cedarhurst as a safe, clean place for our mom with a kind and friendly care staff. Makes Mom and us, her family, feel like she has the best place to live and enjoy this chapter of her life. Cedarhurst has been the supportive environment we hoped it would be. We are all happy with Cedarhurst!

anonymous

Assisted Living

Family/friend

March 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Peaceful Location

This turned out to be perfect place for Mom. A little more nature and countryside instead of city environment. She loves the apartment. She loves the trees, birds, and wildlife she sees out her window. They need to work on the food service a little bit.

anonymous

Assisted Living

Resident/client

March 10, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
2.0
Meals & Dining
4.0

Disappointed

Beware of what they promise vs. what they deliver. Whether in regards to housekeeping, commitment to level of care, pet policies, computer center, dining, etc. There is so much that was not as promised. On New Years' day they shut down the dining room and gave us sack lunches consisting of a sandwich and a bag of potato chips. They hired a new head of dining, and things have improved a little bit. But for months they would post a menu, yet you had no idea what you'd actually be getting. They would post roast beef for dinner, and you would get a hot dog instead. Up until the holidays, they had a nurse on staff. But they transferred her over to another facility 60% of the time. However, for most of January and part of February, there was no nurse here. They have finally hired a new nurse. But I don't understand how they could leave us mostly uncovered other than the regional nurse coming in on occasion, who was not as familiar with the residents and their health issues.

anonymous

Assisted Living

Toured community

February 23, 2023

5.0 out of 5 stars
Verified Review

Tour experience

Cedarhurst was very nice and was our first choice but we were told they would not take government funding and we didn't want to have to move if funds ran out in the future. The places may all have similar issues. Things we have experienced can be hidden in a 1 hour visit. Hard to say if somewhere else is better without actually having to stay there. We ultimately made the decision based on location to our home for convenience and we were under a time crunch. That was probably not the best plan. Had a chance to observe good interactions between staff and residents and they had recently done some remodeling that was nice.

Barb

Assisted Living

Family/friend

February 21, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Value for Cost
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Room for improvement

The place is kept clean for the most part, but my loved ones room could have been cleaner. The staff were usually friendly and helpful.The care staff, did the best they could with my loved one despite being understaffed. (A common issue these days). I understand they were working on hiring another nurse, which will help. The food was hit or miss. My loved one disliked the food immediately after our first meal corned beef, which was a hard, rectangular patty no juicy layers of beef. She was then put off by the small portions and cold temperatures of the food. With activities, there seemed to be quite a few options but many were scheduled in the morning. Mom was never one to get up early and so didn't participate much, but she liked Bingo. They have a bus, and groups go out into the community. Mom was looking forward to warmer weather when they would go out for lunches and other places. In winter store trips were more the norm.

anonymous

Assisted Living

Toured community

February 1, 2023

5.0 out of 5 stars
Verified Review

Community Tour

I thought Cedarhurst of Madison was very very nice. There was a receptionist right when you walk in (not all places have that). The person who gave us the tour was well known and friendly with all of the residents. And she gave me a lot of hints and tips, even though my mother couldn’t go there due to her condition.

Anonymous

Assisted Living

Toured community

January 12, 2023

5.0 out of 5 stars
Verified Review

I toured this community and it was nice, clean, and everyone was friendly. It was fairly economical, compared to others in the area. They only had a Studio available and the bedroom area in the studio just seemed too small.

Charter Senior Living of Madison

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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