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Charter Senior Living of Oak Openings

6805 W Sylvania Ave, Sylvania, OH 43560

For pricing & availability:
(866) 374-4058
6.8
Review score
21 reviews
Add review
6.8
Review score
21 reviews
  • 5 star
    43%
  • 4 star
    19%
  • 3 star
    5%
  • 2 star
    14%
  • 1 star
    19%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Oak Openings
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Charter Senior Living of Oak Openings

From the open-concept living spaces to the charming community cafe, everything in Charter Senior Living of Oak Openings is designed with seniors in mind. This boutique-style, pet-friendly community provides a wide variety of on-site amenities and activities to help create a supportive, family-like atmosphere.

But, what truly sets this community apart is the team’s commitment to enhancing the human spirit. Residents have access to holistic assisted living and memory care options in addition to high-quality rehabilitation services. Licensed, 24-hour nurses create care plans tailored to each resident’s unique needs. Those who opt for memory care can benefit from the exclusive Flourish℠ program, which promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events to keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous, small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort, stimulation, and redirection.

Experience the Charter difference today!

State Licensing Information

To explore the licensing...

Senior living options offered

  • Assisted Living
  • Memory Care

Charter Senior Living of Oak Openings

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Oak Openings

6.8 out of 10
Review Score21 reviewsWrite a review
Overall Experience
3.5
Cleanliness
3.8
Friendliness
4.1
Care Services
3.5
Staff
3.4
Meals & Dining
3.5
Activities
3.9
Value for Cost
3.2

A Place for Mom has scored Charter Senior Living of Oak Openings with 6.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Charter Senior Living of Oak Openings has 21 reviews with an average "overall experience" of 3.5 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 10/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Gloria F

Memory Care

Family/friend

October 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Visit with my Mom

I visit multiple times a month. Every songle person I have dealt with, talked with or gained assistance from have been phenomenal. My mom has had zero negative experiences to date. It is clean and the caregivers are excellent. Patient attentive and kind with all residents. Not to mention fresh popcorn every day!

Anonymous

Memory Care

Family/friend

October 21, 2025

1.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Oak Openings

Regular staff was ok. Executive staff [name removed] in particular is not so good. Terrible communication skills. Lots of lying about what they could do 2 help Also your owner is very elusive, I heard they were in financial distress.

Anonymous

Assisted Living

Family/friend

July 11, 2025

2.0 out of 5 stars
Verified Review

A regretful decision

The facility was clean but admin did not follow through with care for my father. We paid an extra fee because my father required two person transfer, but there were several times we witnessed very young small aides moving my Dad alone. It took several days for maintenance to hang my Dad's flat screen tv in his room that they told us would take one day. TV was the only entertainment my Dad enjoyed. My Das passed after being there 13 days. It cost over $[removed] to move him in. We received $[removed] refund. We were billed for two months of medication from the pharmacy they partner with. My Dad was there 13 days. We never received a sympathy call or card from Charter Oaks.

Chris

Memory Care

Family/friend

May 11, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Becoming excellent again

Mom has been there for about a year. This location was going downhill with tremendous staff turnover until about early [date removed] They brought in an expert to re-establish excellent care and we have noticed a dramatic change. New, far more experienced and caring staff have been hired. New Memory Care Director. New Executive Director. It’s night and day. Attention to my Mom is dramatically improved and communications with family is significantly better than it had been. It is well on its way to being where it once was - a top of the line care facility. We are very excited about the improvements that have been made and look forward to the continued improvements to get back to five star excellence.

Anonymous

Assisted Living

Family/friend

April 24, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Not recommended

There were a few staff members that made it livable. The administration was AWFUL! It changed hands multiple times and they were never present. They sent a bill for dates in February after my MIL had passed on [date removed]. Medication took over 3 weeks and they made my FIL use their pharmacy out of state. I would not recommend this place for anyone.

Carol S

Memory Care

Family/friend

April 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff is always very nice 2 everyone.

It's hard 2 rate some things given as how my sister can do so little. She can't really participate in activities...altho they have many. I appreciate that when I visit they buzz me in always pretty fast. That's really nice. All the staff speaks to me & answers my questions about hiw she is & what she needs.

Anonymous

Assisted Living

Family/friend

August 29, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
2.0
Meals & Dining
5.0

Review for Charter Senior Living of Oak Openings

The place is beautiful and peaceful. Clean. They are very short staffed. We had to break my mother out of the place as they left her sitting in a chair for 16 hours without any attention. They didn't feed her take her to the potty nothing. We do not recommend the assisted living with this facility. No staff. It was crazies running the looney bin. When we found her in this state she had desperation in her eyes and she smelled. There were no attendants around and I had to continually go to the other side to get help.

Anonymous

Assisted Living

Family/friend

June 30, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Overall good place but wish food was better.

Charter Senior Living of Oak Openings is a nice facility, and the staff are nice too. Overall it's a good place, but I wish the food was better - it's inconsistent.

Anonymous

Assisted Living

Toured community

October 25, 2022

5.0 out of 5 stars
Verified Review

I toured this community and it was great. Clean atmosphere, friendly, great tour!

Anonymous

Assisted Living

Toured community

October 6, 2022

3.0 out of 5 stars
Verified Review

I toured this community and it was nice. Clean community and nice staff. They had a lot of extras that could be great for some, but wasn't the best fit for my loved one.

Linda Waters

Memory Care

Family/friend

September 17, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Disappointing and frustrating for the money

We had a resident who was fixated on our loved one. She unplugged her lights, tv, and modem. She stole pictures off of her walls, stole her belongings, and took her hearing aids. She eventually threw water at a family member who was visiting our mom and presented our mom with her poop. Despite this being in direct violation of the code of conduct explained in the contract, they did NOTHING. The Management team explained all of the reasons that this was happening, but was not willing or able to solve the problem. A male resident showed up in our mom's bed and wouldn't leave. A lot of explanations about why it happened but no solutions for how to solve it. How did Charter Senior Living of Oak Openings respond to these problems? They discharged our loved one! Yes, they were cited by the Ohio Dept of Health, but the stress that they placed on our family during an already difficult time was unimaginable. Having a loved one go to a memory care facility is stressful, but they made it worse

Lisa U

Memory Care

Family/friend

September 2, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Don’t use Charter Senior Living in Sylvania

If your loved one needs Memory Care, I can no longer recommend. Care has drastically deteriorated since [date removed] and especially in memory care. Turnover for chef resulting in cardboard like pizza, burnt hot dogs, kool-laid, poor resident to caregiver ratio , shortcuts on cleaning (dirty toilets with mold rings!)! 3 inquiries in less than 6 months with Ohio ombudsman, and lack of mgmt accountability.

John Reed

Memory Care

Family/friend

August 19, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They make the resident and care-taker feel comfortable

I struggled with the hardest decision of my life when my wife of 50 years reached end stage dementia and I started exploring possible memory care communities. My sons and I visited many in our area and narrowed it down to 2 facilities. But in the end it was the "feeling" we all got after our visits to Charter Senior Living in Sylvania. The marketing staff helped us to feel confident and comfortable with this tough decision. Everyone we met exemplified the "team/family attitude" and were very personable and professional in their greetings and discussions. My wife had challenges when she first entered the community but with the consist caring of all the staff members, she became comfortable and is enjoying her new home. The staff at Charter truly cares about the residents and their families.

Lynn

Assisted Living

Toured community

June 21, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Charter Senior Living of Oak Openings

This was a lovely community. We didn't need a secure unit for my loved one.

anonymous

Assisted Living

Toured community

May 12, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was an excellent tour experience

P Christopher

Memory Care

Family/friend

January 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Impressed and satisfied with the efficiency and care

We were overly impressed with this community and what all they do for the residents. This community was fairly new and was very nice and clean, there were no smells and we just had a really good feeling that our loved one was being well cared for just like somewhere we would go ourselves. It was a very difficult time but this community I would go myself so I felt safe sending my loved one there.

Sue

Memory Care

Family/friend

September 2, 2021

5.0 out of 5 stars
Verified Review

My review of Charter Senior Living

Charter Senior Living is a very good place. The program director here went above and beyond and tried so hard with my mom and we really appreciated her. We were extremely pleased with our experience and have nothing but good things to say about the facility.

anonymous

Assisted Living

Family/friend

July 8, 2021

2.0 out of 5 stars
Verified Review

Would not recommend

We did not have a good experience here. She had a lovely apartment but overnight they told me she immediately had to move into a memory care shared room that was much more expensive but much smaller, so that was the last straw for us. We moved her out and she is at a new facility.

Christina B

Memory Care

Toured community

June 25, 2021

5.0 out of 5 stars
Verified Review

Our Tour Experience

We really liked it here. Their food was excellent. The staff was really friendly. It would have been 2nd choice for us. It was really clean, very modern, and I liked that it was a smaller community. The rooms were very beautiful. If I were looking for a place for myself, that’s where I would want to go.

Anonymous

Memory Care

Family/friend

October 26, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Good outcome even with some ups and downs!

We haven't been able to go back and visit since March due to COVID. We initially had some reservations about our loved one fitting in, as well as figuring out the amount of memory care she would need. At this point today we are pleased that we put her into memory care versus assisted living. Our loved one has rented what would be two rooms, so for one person it is like a double room which is good. She has a little living room and a bedroom that are separated by a wall. The single spaces in memory care are more like studio apartments. The rooms that are provided on the assisted living side were more of what we were looking for, but overall we are happy. When our loved one moved in at the end of February she really enjoyed the food. In June she had a couple of falls where she spent several weeks in a skilled nursing facility. While she was there she has to be isolated where there was no community dining, she had to eat in her room by herself. During those weeks she had lost some weight. Once she came back to Charter community she was able to put back on that weight she had initially lost, which we were thrilled about.

Charter Senior Living of Oak Openings

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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