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Charter Senior Living of Shiloh

1201 Hartman Ln, Shiloh, IL 62221

For pricing & availability:
(866) 374-4058
9.4
Review score
34 reviews
Add review
9.4
Review score
34 reviews
  • 5 star
    70%
  • 4 star
    21%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    0%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Shiloh
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Charter Senior Living of Shiloh community exterior
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Anonymous

Child of resident/client

4.0 out of 5 stars

A peace of mind while resting

The atmosphere was very welcoming. No matter what time I visited the staff was very friendly Mom enjoyed her stay teared up when it was time to leave. She said they were very good to her. Looking forward to future stays.

Read all reviews

Charter Senior Living of Shiloh

Charter Senior Living of Shiloh provides assisted living services in a warm and welcoming environment. Before you step inside, you’ll notice charming outdoor features including an idyllic pond, comfortable seating under the covered front porch, and a peaceful private dock perfect for relaxing. This community is pet friendly, so bring your four-legged friend with you!

Although this community sits in a quiet, residential neighborhood, you’ll find plenty of interesting attractions nearby. Visit the Victorian House, headquarters of the St. Clair County Historical Society. With period pieces throughout, and a rotating exhibit of local artifacts, this museum will delight lifelong learners. The Scott Field Heritage Air Park provides a fascinating look at military aircraft from the vietnam era through to the present day. Wheelchair accessibility at these locations makes it easy for all to appreciate.

Charter Senior Living of Shiloh of Shiloh Services and Amenities

This vibrant community offers a variety of activities to suit almost any interest. Regular offerings include intergenerational programs, personalizing memory boxes, exercise classes, parties, religious services, and much more. Feel free to invite a neighbor to join you for a game of pool in the recreation room, find a new book to read in the library, or spend time...

Senior living options offered

  • Assisted Living

Charter Senior Living of Shiloh

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Shiloh

9.4 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.6
Care Services
4.5
Staff
5.0
Meals & Dining
4.8
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Charter Senior Living of Shiloh with 9.4 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Charter Senior Living of Shiloh has 34 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 15, 2025

4.0 out of 5 stars
Verified Review

A peace of mind while resting

The atmosphere was very welcoming. No matter what time I visited the staff was very friendly Mom enjoyed her stay teared up when it was time to leave. She said they were very good to her. Looking forward to future stays.

Wendy

Assisted Living

Family/friend

October 8, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels like home

All get a 5. The place is bright and friendly. Both staff and residents seem to enjoy being there. We would absolutely recommend Charter Senior Living to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

October 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Home away from home

We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are more on the independent side.

Kristine

Assisted Living

Family/friend

June 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent place to live! Friendly staff

5 stars for all - although I would prefer to be paying less. The facility is very clean and friendly. Room sizes are adequate - though they could use more outlets.

Anonymous

Assisted Living

Family/friend

May 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mother was briefly a resident at Charter Senior Living of Shiloh and it was a great experience for her. Everyone was very nice. The cleanliness was great. The food and activities were also great. She loved it. I would recommend Charter Senior Living of Shiloh to others.

Anonymous

Assisted Living

Family/friend

April 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for loved ones with very friendly and helpful staff that treat you like family.

I would say our experience with Cedar Creek of Shiloh was a 5. We looked at all the other places near us and this felt more like home for my dad. He actually picked it out of all the others

David

Assisted Living

Family/friend

April 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Staff is great, can't speak for anyone else, haven't heard of any staff problem. They all seem to care, very helpful and patient with residents. Food seems great, no complaints from mom, she has gained weight there so I'm guessing she's eating well. They really didn't get involved with the move in, if we needed anything they were very helpful. Communication is very good and housekeeping is excellent.

Sally

Assisted Living

Family/friend

February 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Rooms are kept clean, the staff is caring and kind. Mom says the food is delicious, the menu is varied and if you don't want what's being served, there's a menu from which to order. Moving mom went smoothly and she loved it from the start. I have recommended Cedar Creek to friends and family who are needing a place for their parents. It's pet friendly, too!

Megan W

Assisted Living

Family/friend

August 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place To Call Home

My grandma is currently a resident at Cedar Creek of Shiloh and the experience has been great. The staff treats my grandma like their own family. She has a bond and a connection with them. They guided us through a big transition in her life. She loves the food, the activities and how clean everything is. I would definitely recommend Cedar Creek of Shiloh to friends and family!

Sally

Assisted Living

Family/friend

May 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very happy

My mom is very happy with her new living arrangement at Cedar Creek of Shiloh. Everything has been great! She says that the food is excellent and that all of the staff are very friendly and accommodating.

DW

Assisted Living

Family/friend

March 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Cedar Creek of Shiloh

It's been a great experience. Very welcoming and comfortable well taken care of facility. The food and dining is very good. They provide activities such as; Day trips , live entertainment, puzzles, movies laundry service, weekly apartment cleaning, and personal help.

Kris L

Assisted Living

Family/friend

January 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Decision Making Simplified

We love Cedar Creek of Shiloh. It was a very easy process getting my mom in there and getting her set up. Everyone was extremely helpful to make sure all of our questions were answered. And her needs are all being met.

EW

Assisted Living

Family/friend

January 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Really NIce So Far

In the short time that we've experienced Cedar Creek of Shiloh, we've found it to be a really nice place. The staff is very friendly, and they keep the place nice and clean. I'm satisfied with the service so far.

DM

Assisted Living

Family/friend

July 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall Thoughts

Cedar Creek of Shiloh was great. They're very diligent and very caring. If you have any issues, they're handled quickly. They transported my mom to physician appointments, which was good. She had to go to the hospital a couple of times, and they handled things appropriately - they communicated well with me, and they transferred her back and forth with no issues. They had activities every single day. I had no real complaints. One area for improvement is their internet access is very poor.

Peggy L

Assisted Living

Family/friend

March 7, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Positively still transitioning

I would recommend this community. The sales rep was new and we were new to looking at a place and in a bit of a rush when making the decision. I feel like if we had some different factors things may have went a little different. It was not the smoothest transition for us and our loved one. The staff are friendly and there is a new nurse in charge also that came in new around the same time as us and things were still being straightened out.

Anonymous

Independent Living

Family/friend

December 11, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0

My experience with Morningside

We chose Morningside of Shiloh because of the affordability, the friendliness of the management, and it was shaped rectangular, so she could not get lost. They had a better value for the money compared to some others that we looked into. She had a nice big room with a private bathroom. The only issue we had was the temperature, sometimes it was too hot or cold for her. I think the management staff was pretty responsive, but we did have some issues with the night time staff. Overall, I would still recommend this community to people who are more independent.

Anonymous

Independent Living

Family/friend

August 24, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0

A Nice Place

I think it is a really good place. Right now they are experiencing a lot of turn over in staff. Room sizes and layout of the community is wonderful. They have an outdoor courtyard for residents to use. My mom is not too fond of the food.

Anonymous

Independent Living

Family/friend

October 23, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Morningside is the one to choose.

My mother has been living at Morningside of Shiloh for the past 6 years. It was the best decision to move her there, as she's happy. The administrator, [name removed], is fantastic. She is definitely a people person and takes great care of the residents. [Name removed] is very approachable and if you have a concern, she gets it resolved quickly. The dining room offers wonderful meals which I can personally vouch for. The activity director, [name removed], always has a smile on her face and is eager to offer entertainment for the residents. Bingo, Family night, ice cream at the White Cottage, social hour with cocktails and many other activities are offered to the residents. Morningside also offers a van service to take residents to and from doctor visits, Walmart and other activities. [Name removed] is the super friendly driver who takes them where they need to go. The staff is very friendly and caring . If you are looking for a great assisted living center for your loved one, I highly recommend Morningside of Shiloh.

Cheryl Hamm

Independent Living

Family/friend

August 9, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Morningside of Shilo; An Outsider's Perspective

Greetings To All Considering Morningside of Shiloh, As a family member of one of the long time residents, I thought it could be helpful to provide an observer perspective. My mother has lived at the facility for 4+ years and she LOVES it at Morningside! All of the staff (administration, nursing, care-givers, maintenance, kitchen, etc.) really focus upon building community and encourage everyone to be a part of the Morningside Family! Their administrator, [name removed], is to be commended. Her commitment to excellence is very transparent and consistent. She truly cares about each resident and his/her individual needs. She is an advocate for the residents and makes it her mission to provide for their needs. She excels in her position. (Truly, my mother has been the recipient of such on a few occasions/ Miss Jules has been tremendous!) [Name removed], the office manager is a dynamo! She will go to bat for you whenever there is a need. Miss Janet and the nursing staff do an outstanding job, faithfully attending to all medical needs of the residents. [Name removed] drives the bus! She is the go to person when anyone needs a Wal-Mart run, has an appointment, or an outing is on the daily schedule. And of course, [name removed] will see to it that any maintenance needs are not only met ASAP, but done very well! I would be remis if I did not mention [name removed], the activities director, for she makes things tick! A very creative, warm and caring person and a former educator, she loves each resident like he/she were her own kids. [Name removed] is devoted to making the experience fun, motivational, and personalized as needs present. She works extremely hard to provide a variety of offerings year round that stimulate the mind and encourage memory retention. I could go on and on... Suffice it to say that all of the staff are all very interested and are dialed in to supporting the mission at hand. Finally, the facility itself is well managed and very clean. All the meals are well prepared and according to Mom, "delicious!" Morningside of Shiloh is truly a win-win for our family! This experience has been a tremendous blessing for my mother and I can honestly say she is THRIVING in this wonderful environment. I am so thankful to God that she is very well cared for, happy, and delighted to live at Morningside. I highly recommend this facility because everyone cares! I encourage you to seek out a tour, ask numerous questions, and discover some of what I have found for yourself!

Anonymous

Independent Living

Resident/client

July 14, 2018

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Lacking in overall associations with residents.

Cleanliness of rooms very poor. Staff playing on phones, verses conversation with residents was noted in more than one case and of more than one staff member. Observed office staff demeaning staff member in front of other staff members. Excellent activities for residents. We spoke to some residents about food. Quality of food was over all good.

Charter Senior Living of Shiloh

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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