440 McLaws Cir, Williamsburg, VA 23185
Anonymous
Child of resident/client
Review for Charter Senior Living of Williamsburg
It's gotten better with the new administration. Prior to that the scores would have been lower. The phone situation at the end of December and early January was totally mishandled! Families could not get in touch with their loved ones. It really didn't feel like the was any urgency to get this situation resolved.
Read all reviewsCharter Senior Living of Williamsburg
Find exceptional care options for assisted living and memory care at Morningside of Williamsburg, managed by Five Star Senior Living. This updated community in Williamsburg, Virginia offers a peaceful campus in laid-back suburbia near various parks and retail establishments.
Community Amenities and ServicesWith personalized care and professional, on-site caregivers, your loved one will have an optimal setting to receive proper care. Staff can provide assistance with activities of daily living (ADLs), diabetic care, medication services, and specialized memory care for residents with Alzheimer’s or other forms of dementia.
In the restaurant-style dining room, the community’s culinary staff prepares fresh dishes from a chef-inspired menu. After great meals, residents have lots of options for leisure and entertainment.
Morningside of Williamsburg’s plethora of regularly scheduled activities, including social events, devotional activities, and live entertainment, create a fun environment for residents with all interests to enjoy.
Living ArrangementsMorningside of Williamsburg offers multiple options for studio and one-bedroom apartments. Each unit can come equipped with wheelchair-accessible features, kitchen appliances, and attached outdoor spaces.
To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory.
Charter Senior Living of Williamsburg
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Charter Senior Living of Williamsburg
A Place for Mom has scored Charter Senior Living of Williamsburg with 8.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Charter Senior Living of Williamsburg has 35 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Assisted LivingFamily/friend
May 21, 2025
It's gotten better with the new administration. Prior to that the scores would have been lower. The phone situation at the end of December and early January was totally mishandled! Families could not get in touch with their loved ones. It really didn't feel like the was any urgency to get this situation resolved.
Anonymous
Assisted LivingFamily/friend
March 11, 2025
These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing staff report being generally happy with their job and with the facility, even though they are understaffed. Responsiveness by a few administrative staff has been inconsistent. They have recently been in a transition phase. Breakfast trays are, on occasion, cold when they should be warmed. We feel that transportation to medical appointments, which is only available 2 days a week, is an issue. Issue. They advertise ease of transporting residents, but we have not found this to not be easy.
Anonymous
Assisted LivingFamily/friend
March 4, 2025
The staff are super, very caring and helpful. You can tell they really care. A couple went in together and bought my Aunt a Birthday gift. They seem to go out of their way to accommodate my Aunt.
Anonymous
Memory CareFamily/friend
December 19, 2024
The situation: my LO was only there about 10 days. During that time they experienced falling but it took them a day or so to hospitalize them. They had a stroke, that they never recovered from. They were not returned to Charter. Charter asks the families not to visit for 30 days, so we have no idea what day to day activities were like or the meals. Everyone was friendly.
Anonymous
Assisted LivingFamily/friend
December 5, 2024
All of the staff know my loved one by name and always speaks. The activities are great. The facility is very nice and the transition has been very smooth. The communication has been good.
Kelly S.
Assisted LivingFamily/friend
October 28, 2024
It is great so far. The facility is clean, modern, well maintained and very pleasant. It seems like staff are engaged with the residents, always sitting with them and talking. As opposed to residents sitting on their own while staff are engaged with their cell phones. I have access (the door code) to come and go on my own. We picked this community because of the price and the looks of the facility.
Doug
Assisted LivingFamily/friend
October 14, 2024
Comments - very caring and the small facility means the staff knows the residents. Downside: constant turnover of managers and team leads, I don't think any were in place more than 3 months. Except the cook who is their best asset.
GR
Assisted LivingFamily/friend
July 26, 2024
My loved one and us received the absolute best care the kindness and compassion Charter and all their staff showed us for almost 2 years is amazing. I would recommend them to anyone. Best place ever. Can't thank you enough for leading us there. Such a blessing. You have a wonderful company and staff.
Anonymous
Memory CareFamily/friend
June 24, 2024
I would stay away from Charter. I know each facility has mixed reviews, and maybe some residents are happy there. I can only tell you that my dad did not receive adequate and proper care. I visited often, never found him anywhere but in his room. One night, my son and I came in and he was climbing into bed, very early evening, with a mess ( bowel). Thank God my son was with me because, no matter how many times we pulled the nurse cord, no one came. We went hunting for help, none on that floor to be found. An aide, who said she wasn't supposed to shower the patients, kindly helped my son clean my dad while I changed his messy bed. I immediately went to find a better place and found [facility name removed]. Night and day difference. I would NEVER recommend Charter.
Gail M
Assisted LivingFamily/friend
May 1, 2024
My Aunt came to Charter several months ago, in search of a caring environment. She had lived for three years at another Senior living facility. She was always complaining about the staff and food. Since coming to Charter she has become a much happier person. She talks highly of the staff and love her room. She enjoys sitting out in the court yard enjoying the weather. The other residents are very friendly and have made her feel at home. I would highly recommend Charter Senior Living to anyone searching for a place for their live one. They will be well cared for at Charter.
Ed
Assisted LivingFamily/friend
March 15, 2024
We have been very pleased having moved my mother-in-law into assisted living with Charter in Williamsburg. Although they are short staffed, like all facilities are, they do make the effort to have high quality care and a friendly attitude. The food is very good, the accommodations are very nice, much like a good hotel. And we find that the staff works with us very well, answering questions, making suggestions, being very attentive to anything we need.
Jonathan
Memory CareFamily/friend
March 4, 2024
The residents are treated with respect and care. Communications are inconsistent at times. The staff is wonderful and caring. The move in was easy. The food is good and plentiful. I would recommend CSL.
Anonymous
Assisted LivingFamily/friend
November 22, 2023
Our loved one was only there for 2 weeks but every category at Charter Senior Living of Williamsburg community receives a 5.
Anonymous
Assisted LivingFamily/friend
November 17, 2023
Consistently understaffed to the point of being probably illegal. Some days there would be one dedicated person with med techs and front staff having to fill in. Consequently the 15 or 16 residents weren't cleaned properly, sat in their soiled clothing and some getting bedsores. Residents' rooms weren't cleaned properly, rarely mopped. Kitchen cabinets looked nasty and sticky. I don't think they were cleaned once in the five weeks we were there. Carpet was filthy. The trash was taken out frequently. One staff member had an ongoing feud with me. It's still a mystery to me what it was about as she was angry and refused to discuss the matter with me. Otherwise, some staff was friendly and some were rather standoffish. Overall, I think they tried to provide decent care. Again, lack of staff definitely deterred having a better quality of care. I heard a few harsh words from staff to residents but overall I think the staff were kind to residents. I think the food was on the less expensive end. Not much in the way of choices. Residents were in front of the TV a lot. Otherwise, it was mostly coloring. Not much one on one with residents. Considering the lack of cleanliness and staff shortages, I didn't feel like we were getting our money's worth. If those issues were addressed and prioritized I then think it would have been a fair price. I will give the Memory Care Director a "5." She worked tirelessly. But she wasn't properly supported by the director (who has since left thankfully.)
Jonathan
Memory CareFamily/friend
May 1, 2023
I highly recommend Charter Senior Living of Williamsburg. The staff has made my mother feel welcomed and well cared for. They smoothed her transition from a previous facility to Charter Senior Living, doing an excellent job of minimizing her anxiety. They care and it shows. I feel very fortunate to have found Charter Senior Living of Williamsburg.
Anonymous
Assisted LivingToured community
February 9, 2023
It was our first choice. It was a convient location. It was awesome. The staff was great. It was an older facility.
T om
Assisted LivingFamily/friend
November 2, 2022
Could not ask for a better place to put your mother Everyone there is caring an compassionate. The best place we could have chosen for mom All 5 star look no further. Very clean and the food is great
GR
Assisted LivingFamily/friend
November 1, 2022
We knew it was the right fit the moment we walked in. There is no odor all all when you walk in the facility. They did get a new director and he is very nice. I know all of the staff and they are great, I have had no complaints what so ever. The quality of care is excellent. My mom can be a handful and they never skip a beat. She is treated with so much respect and kindness. The food is great. they have a wonderful chef and the residents have a few choices for each meal. They feed them breakfast, a large lunch, and then a lighter dinner. We have eaten there a couple of times and it is great. It is worth every penny especially for the care she receives. I would highly recommend this facility a hundred times around.
anonymous
Assisted LivingFamily/friend
October 5, 2022
We really like that the community is very friendly and small enough that everyone knows everyone there and the staff know all the residents by their name. They are very willing to step up and do what is needed to be done if you ask. The downsize is that either they are understaffed or poorly managed to the extent that we find pretty routinely things that have not been done - laundry, house keeping, etc. They sometimes don't seem to know who is in charge and it takes us getting a few different people to figure it out
Estelle
Assisted LivingFamily/friend
August 24, 2022
We had to move my husband from one place that was eventually taken over by Charter as we were leaving. We were very unhappy with them, then they changed hands after one month. We moved him to this Charter Senior Living of Williamsburg and we were very happy with them. They were very kind and good to my husband, he was happy with them as well.
Charter Senior Living of Williamsburg
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.