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Commonwealth Senior Living at Churchland House

4916 W Norfolk Rd, Portsmouth, VA 23703

For pricing & availability:
(866) 374-4058
9.3
Review score
30 reviews
Add review
9.3
Review score
30 reviews
  • 5 star
    54%
  • 4 star
    33%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.2
Review score
1457 reviews
40 facilities
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Commonwealth Senior Living at Churchland House
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Commonwealth Senior Living at Churchland House
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Anonymous

Loved one of resident/client

4.0 out of 5 stars

Review for Commonwealth Senior Living at Churchland House

I was really impressed with: my elderly aunt was in hospice, but was a huge lover of nature and wildlife. Despite being in hospice and having dementia, staff at Churchland house brought her to a local park the day before she passed, and also on outings for ice cream and other activities that she had not done in years. I had transferred her from a facility out of state where I feel like she was warehouse and it was such a blessing that she was able to go outside and have a private room and such personalized care. Both of my elderly parents passed in 2014 and 2016 they were also in assisted living but the facility where they were at did not have such amazing activities or such great food – I wish that I was able to provide them with that experience as I was for my aunt.

Read all reviews

Commonwealth Senior Living at Churchland House

Commonwealth Senior Living at Churchland House strives to provide one-of-a-kind custom care to each resident. This remarkable home boasts an effortlessly elegant design with cozy living areas, and the staff is unparalleled, offering everything you could possibly need in an independent living, assisted living, and memory care community. Live a life of choice and independence with an exclusive dining program, amazing amenities, and inspiring daily activities and events.

Amenities and Services

The community’s care team proves their commitment to friendly, attentive service through routine housekeeping and laundry, transportation, beautician services, and even help with grocery shopping! Working around the clock, staff also provides medication management for residents and offers on-site professional therapy and healthcare.

Enjoy food and fellowship with flexible dining hours in an elegant, open air dining room. With the community’s distinguished dining program, residents can eat gourmet, chef-prepared meals anytime they like. The menu is always fresh and enticing, and any dish can be modified to support special diet restrictions, such as sugar-free, low-sodium, or vegetarian.

Cheerful visits with family and friends can turn someone’s day around. That’s why the community incorporates a number of homelike common areas where residents can unwind and visit with each other. Visit the elegant fireside living...

Senior living options offered

  • Assisted Living
  • Memory Care

Commonwealth Senior Living at Churchland House

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Commonwealth Senior Living at Churchland House

9.3 out of 10
Review Score30 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.7
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
4.5
Activities
4.8
Value for Cost
4.4

A Place for Mom has scored Commonwealth Senior Living at Churchland House with 9.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Commonwealth Senior Living at Churchland House has 30 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 9/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Thomas R

Memory Care

Family/friend

September 16, 2025

3.0 out of 5 stars
Verified Review

Would not recommend

The facility is in poor condition and needs modernization. Roaches were apparent on multiple occasions. Communication on mom's condition was poor. Health records / issues were not updated properly or consistently. Mom's care plan was changed without discussing it with me and her charges were increased. I was promised by management i would be refunded the difference but never was. Mom passed away on [date removed] and her room was cleaned out completely by [date removed] and i was promised a refund for the remaining days but never was.

Anonymous

Assisted Living

Family/friend

June 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend.

I highly recommend them in all categories. My husband has been there over a year and he receives wonderful care.

Anonymous

Assisted Living

Family/friend

May 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Review for Commonwealth Senior Living at Churchland House

I was really impressed with: my elderly aunt was in hospice, but was a huge lover of nature and wildlife. Despite being in hospice and having dementia, staff at Churchland house brought her to a local park the day before she passed, and also on outings for ice cream and other activities that she had not done in years. I had transferred her from a facility out of state where I feel like she was warehouse and it was such a blessing that she was able to go outside and have a private room and such personalized care. Both of my elderly parents passed in 2014 and 2016 they were also in assisted living but the facility where they were at did not have such amazing activities or such great food – I wish that I was able to provide them with that experience as I was for my aunt.

Anonymous

Assisted Living

Family/friend

October 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very nice place

Commonwealth Senior Living is a very nice place. Even though my loved one would rather be at home, he has adjusted here.

KW

Assisted Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Commonwealth Senior Living at Churchland House

I've been pleased at the condition of my father who is at Churchland House. It's not the same as someone who is there to just take care of him, but that's the nature of an assisted living facility.

Robin S

Assisted Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Highly recommended community facility for elder care!!

We chose Commonwealth Senior Living at Churchland House because of the overall professionalism and sense of caring and concern. At the time of my mother's admission, the facility and staff were great. Highly recommended community facility for elder care!!

Martha C

Memory Care

Family/friend

September 4, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Fantastic activities and caring staff.

I’m still so impressed by the fact that Commonweslth Senior Living communities routinely bringing even the memory care clients to activities off site in the community - baseball games, ice cream, parks, museums, etc. I also like that most of the care staff have worked there for years and treat the residents like family. Communication between program (admissions, nurse managers, etc. and families could be better though - more frequent and not just related to crises.

Anonymous

Assisted Living

Family/friend

June 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Commonwealth Senior Living review

We were very pleased with the accommodations, staff, care, cleanliness, meals and cost....very helpful experience at Churchland House. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

BE

Assisted Living

Family/friend

March 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Commonwealth Senior Living at Churchland House

Still happy with our decision. Good care, and long time staff.

Vicki W

Assisted Living

Family/friend

March 7, 2024

5.0 out of 5 stars
Verified Review

Compassionate care

I was the person who arranged the admission, but it was for a family member being transferred there for hospice care. He passed away about a week afterwards. We were very pleased with the care. All the staff members were caring and compassionate.

Gwendolyn Holman

Assisted Living

Family/friend

February 14, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Outstanding Administrators and Staff

The Administrators and Staff are very helpful, accommodating, caring, professional, knowledgeable, and flexible. They are concerned about the well-being of their residents. They go beyond the required to satisfy residents and family members.

Eleanor

Assisted Living

Family/friend

August 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A nice community. Friendly and caring staff.

The staff members at Commonwealth Senior Living at Churchland House community were always helpful and available, and friendly. The room was a nice size with a walk in closet and a good size bathroom.

Anonymous

Memory Care

Family/friend

February 6, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
5.0
Meals & Dining
4.0

Could Use Some Tweaking with Memory Care Staff

It appears that a lot of the caregivers don't seem to have customer service towards the residents. It seems like my loved one seems to be getting ignored. It would be nice to have better caregiver communication towards the residents. The memory care team could use some tenured staff members to care for the residents. The administration is very nice and professional. The community overall is clean. This is the best smelling community I have been in. In fact it smells fresh each time I work in.

Linda

Assisted Living

Family/friend

January 24, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Clean Community but needs improvement

We picked this community, because it was available and they said they could handle my loved ones level of care. It's a memory care facility, and they did not offer extensive rehab. They should stick to memory care because they don't have a rehab facility. They contract with outside agencies.

Sara M

Assisted Living

Family/friend

December 2, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Place!

My father lived here for 6 months in assisted living. They took such wonderful care of him to the point that he began to thrive again and was able to move into independent senior living in a different facility. The building is beautiful and well-maintained. Paula and Luke, the directors, are professional, very responsive, and truly care about the residents. [Name removed] at the front desk is always friendly and helpful. [Name removed] helps to coordinate fun activities and outings. [Name removed], the Maintenance Director, is quick to respond to any concerns that arise and truly cares about the safety and comfort of the residents. Everyone on staff I've encountered has been helpful, friendly, and caring. This really is a top notch facility!

Emma

Memory Care

Family/friend

November 23, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Great Senior Living

Friendly, caring staff. Excellent food. Activities for residents.

Pat R

Assisted Living

Resident/client

October 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Keeps getting better and better.

The food is great. When I first moved here I was sad, but then I got to know the staff and they became family. [name removed] is so good with us its so amazing. I don't think I would change a thing about this place if I was asked to.

J M

Assisted Living

Toured community

January 18, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at Commonwealth Senior Living At Churchland House

Nice community didn't feel like the right fit.

cat

Assisted Living

Toured community

September 21, 2021

3.0 out of 5 stars
Verified Review

my tour

We toured the community but we didn't really like the layout or the size of rooms. The marketing person was really nice and she followed up with us when we toured a few years ago. The new one we didn't get a good feel of.

Michelle C

Assisted Living

Family/friend

August 13, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

A positive place and experience

We chose Commonwealth Senior Living because I liked that this facility was smaller and everybody seemed friendly when we came in. She went with a private room and it was perfect for her needs. [name removed], the lady that greets you when you walk in is wonderful and that sets the tone for the whole facility. We had some really great nurses and everyday staff. My moms complaint on the food was that they put pepper on everything, but I talked to the chef and he was great at accommodating her needs. I would recommend them to others looking.

Commonwealth Senior Living at Churchland House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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