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Commonwealth Senior Living of Bon Air

1000 Twinridge Ln, Richmond, VA 23235

For pricing & availability:
(866) 374-4058
9.1
Review score
82 reviews
Add review
9.1
Review score
82 reviews
  • 5 star
    55%
  • 4 star
    33%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
8.2
Review score
1457 reviews
40 facilities
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Commonwealth Senior Living of Bon Air
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Commonwealth Senior Living of Bon Air
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Anonymous

Sibling of resident/client

5.0 out of 5 stars

Recommend this community

We chose the facility based on a couple of factors. The first was location. But we were sold after we spoke with the administrator and the nurse who evaluated our loved one. They worked with our financial situation. Once there, they took good care of him and were good with communication. The only negative is the they "lost" some of his clothes. I also didn't like how much it cost for incontinence supplies. So, we chose to purchase those separately . I have recommended the facility to others.

Read all reviews

Commonwealth Senior Living of Bon Air

Situated within the eclectic culture and cobblestone streets of Richmond, Virginia, Seaton Chesterfield provides exceptional care to Virginia's seniors, blending the comforts of home and around-the-clock care into one exclusive assisted living and memory care community. With numerous indoor and outdoor common areas, a rich calendar of events, and highly trained staff and caregivers, residents can count on this community to provide a friendly face and a helping hand.

Their state-of-the-art culinary program is designed with residents in mind. Residents have the freedom to eat whenever they’re hungry in the elegant, restaurant-style dining area. Using only the freshest ingredients, the chef-led culinary team whips up creative, mouthwatering entrees, desserts, and snacks for daily meals and special events. Plus, any of the gourmet meals can be modified to suit dietary restrictions and preferences.

Between meals, residents are free to relax in their private quarters or engage with each other in distinguished common areas. Cozy up by the central fireplace, catch some sun on the landscaped courtyards, or indulge yourself in the on-site salon! The campus also has fun recreational areas. With spaces like these along with inspirational activities filling their monthly calendar, making the move to Seaton Chesterfield is an easy choice.

State Licensing...

Senior living options offered

  • Assisted Living
  • Memory Care

Commonwealth Senior Living of Bon Air

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Commonwealth Senior Living of Bon Air

9.1 out of 10
Review Score82 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Commonwealth Senior Living of Bon Air with 9.1 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Commonwealth Senior Living of Bon Air has 82 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 82 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 18, 2025

5.0 out of 5 stars
Verified Review

Staff is friendly, communicative and supportive. The staff makes all the difference with quality care in a beautiful space.

Anonymous

Assisted Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Verified Review

Recommend this community

We chose the facility based on a couple of factors. The first was location. But we were sold after we spoke with the administrator and the nurse who evaluated our loved one. They worked with our financial situation. Once there, they took good care of him and were good with communication. The only negative is the they "lost" some of his clothes. I also didn't like how much it cost for incontinence supplies. So, we chose to purchase those separately . I have recommended the facility to others.

Jennie B

Memory Care

Family/friend

April 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Made my mom feel welcomed and got her involved in activities

Facility is newly renovated and very nice. Mom is very well cared for and I am notified immediately of any concerns the staff has. She participates in the activities and seems to enjoy the fellowship with others.

MM

Assisted Living

Family/friend

November 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Commonwealth Senior Living of Bon Air

Minimal "issues" overall. Of course everyone/every place should never rest on their laurels. We are never perfect. So we should strive to always improve. I liked that they did Teepa Snow dementia training with staff! The management was very sensitive to our situation. And they were financially accommodating-working within our specific constraints. They continue to be good to work with!!

Sue D

Assisted Living

Family/friend

November 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Review for Commonwealth Senior Living of Bon Air

I was given a live video tour and could see the place in real time. They also offered monthly placement where some places wanted a yearly commitment. The price was reasonable.

Anonymous

Assisted Living

Family/friend

September 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0

Hoping with Time, there is improvement

I can't speak on the meals or dining, have not eaten there since Commonwealth took over. As far as activities, there are activities listed on the board in memory care are not being done while I am visiting. The residents sit and watch often childish tv shows and while I was there this past Monday once the tv show that was playing ended it was repeated. For value for cost, the bills that Commonwealth sends are confusing.

Anonymous

Assisted Living

Family/friend

March 18, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Seaton Chesterfield

The staff had a great turnover by the time we got to know them one week they were gone the next they didn't seem to try very hard to interact [name removed]with activities.I would tell a friend to definitely check around although a lot of the places we looked at weren't much better.

Anonymous

Memory Care

Family/friend

January 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

My review of Seaton Chesterfield

The staff (aides) are very friendly and knowledgeable. But they are generally slow in responding to the resident's pendant alert system, especially at night. I brought this to the attention of the director several times. Housekeeping was great. Communication with the family was good. The move in process was also good. Meals are of the highest quality and the menu is on a good rotation. The executive chef knows what he is doing. One area of improvement would be better supervision of the aides at night. Also, a more timely dispensing of meds, especially PRN meds, needs to be worked on. I would definitely recommend Seaton Chesterfield, with the understanding that it isn't perfect. I realize that finding and retaining capable staff is difficult. This is probably true in all assisted living & nursing homes, so that should be taken into consideration.

Sue D

Assisted Living

Family/friend

December 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for loved ones

They have wonderfully helpful. I personally haven't been there but a lady that visits my sister in law says it's extremely clean. Everyone has been very friendly and helpful. They treat my sister in law like family. She is clean and happy. They do lots of enrichment, crafts, dining out and even out to see the Christmas lights. If we had the funds we would keep her there permanently.

Anonymous

Memory Care

Family/friend

November 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

A nice place for your loved one

This is a nice facility. It is modern and clean. The administration and staff are accessible and super-caring. Overall, this facility is a very good value for the money. They could use a little more variety on their meals.

Anonymous

Assisted Living

Family/friend

November 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

our families experience

What we like the most about the Seaton Chesterfield community is the staff. The staff members are helpful and personable with the other residents. The community itself is also nicely decorated and inviting.

Anonymous

Assisted Living

Family/friend

September 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
1.0

our families experience

Our loved one would give the meals and dining a 0, they hate the meals that are served. I wish they were better staffed as far as having more people but I think that's a problem with most places. Everyone there is kind, and the place is kept very clean.

Anonymous

Assisted Living

Family/friend

September 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Nice friendly community and Welcoming facility that it well lit and friendly.

They have gone through 3 different chefs, but things are getting better now. General statement - wholesale administration changeover this spring. Have had some difficulty with medication administration. They are rigid rule followers. But, they worked well with me to get things right for my mother. Overall she is happy there.

Anonymous

Assisted Living

Family/friend

June 9, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Treated with Dignity, safety kindness

My loved one is happy here and they are accessible to her needs. There is a separate PT/OT pair of professionals that are excellent and have been there the whole time we have been there. They are excellent. . Although there has been a very large turnover this year (only 2 LPNs remain and none of the major administrators remain we still feel it is the best fit. It is the best price around with very good overall ratings. The facility is newly renovated and updated. We recommend especially for seniors with some mobility issues. They will fit right in. A person with very little infirmity May feel a bit out of place. But puzzles and games (Bingo white board general games- scrabble- hang man - etc) in the living room are daily. They enjoy a happy hour every couple of weeks. And folks come in to sing with harp, or guitar, or piano or gospel singers. Even a bi monthly Rosary Group come. I really like that they give my mom a choice to use their pharmacy or that I can supply my own meds for her and they deliver them using the latest computer medicine delivery model to assure orders are correct. Only lacking is administration communication. It was better last year before all the changes. But my mother's personal needs were met and effectively dealt with easily.

Anonymous

Assisted Living

Family/friend

June 8, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

My family and loved one have had an average experience with Seaton Chesterfield. We would recommend that you ask lots of questions to different staff members and residents during your tour to make sure you are getting the entire picture and correct information. Make sure you continue to advocate for your loved one and visit often to make sure your loved one is doing well. During the time our loved one has been here, it has been hard to find staff to answer our questions without being vague, and us having to ask further follow up questions.

Lisa

Assisted Living

Toured community

April 12, 2023

4.0 out of 5 stars
Verified Review

Tour Review

Our family had an in person tour with Seaton Chesterfield and we thought the tour experience and the community was nice, but our loved one liked smaller buildings with a more intimate setting like [community name removed].

anonymous

Assisted Living

Toured community

March 24, 2023

3.0 out of 5 stars
Verified Review

Tour Review

Our family had an in person tour with Seaton Chesterfield and overall the tour experience was okay, we knew it wasn't going to be the correct place for our loved one and the pricing just was not quite right.

Anonymous

Assisted Living

Family/friend

December 28, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

DO NOT SEND YOUR LOVED ONE HERE

My father has been here since [date removed]. It has gone down since Discovery Senior Living took over it earlier this year and changed to Seaton. Staffing is minuscule. The ones that have been there for a long time are awesome but are getting burned out. The company is more interested in making the place look pretty versus fixing important things like t plumbing. Currently they haven’t had hot water in 5 days. Multiple plumbing issues which several residents have had to temporarily relocate to vacant rooms .. including my dad who has been sleeping in his recliner since Christmas night with just a lamp (no TV,) and no one communicates to him about when he can get back to his own room. Last week residents didn’t get their meals until 9pm. The food is cold and awful. There have been issues over the last 6 months with lack of communication from staff, long response time for several falls my dad had, I can go on and on. We will be relocating him to a new facility very soon. Very mismanaged.

Joy Naworal

Assisted Living

Family/friend

December 10, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Seaton of Chesterfield can not be beat

The minute we walked in we were impressed. The sweet smiles of the residents just immediately felt like little Aunts who were so glad you came to visit. I have to say every place we talked to, every place we went to, it was all about the money. The happy faces of the residents stayed with us for days. The lady who gave us the tour we just fell in love with her Laugh she felt like that fun cousin. Our 2nd visit was Halloween mom came and the same lady greeted us in a full witch costume. Her green face, false nose and fake eyelashes as she was seriously going over the paperwork was like the Carol Burnett Show. The 4.5 star rating made all the sense in the world to us just from meeting this one woman. THEN we met everyone else and they all take their jobs very seriously. I don't know who is in charge of hiring here but kudos to them because they have a wonderful group of People to care for your loved one. All I can say is don't waste your time visiting anywhere else. THIS PLACE IS HOME.

Alison H

Assisted Living

Family/friend

November 2, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Staff
2.0
Meals & Dining
2.0

Think very hard before you put your loved one here

My relative died after being here only 21 days. The staff members working with him were friendly and kind, but the facility always had filthy floors. His health went down very quickly at this facility, and I think a lot of it had to do with inadequate care. He needed more than they offered but they accepted him as it is all about the money with Seaton. That became so painfully obvious when they charged thousands of dollars after his death! They use true voodoo accounting, and I will not be surprised if this has to go to court to settle. They tell you the first month is free, but all lies. You only get the remainder of the month free. For example, if your loved one moved in on the 21st, only the remainder of the month is free. That is VERY different! Being that our loved one died on day 21, we should have not owned any room rent. Instead, we were charged $5K for the month AFTER he died!

Commonwealth Senior Living of Bon Air

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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