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Creek Side Terrace

8861 South 13th Street, Oak Creek, WI 53154

For more information about senior living options:
(866) 374-4058
12 reviews
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  • 5 star
    33%
  • 4 star
    34%
  • 3 star
    25%
  • 2 star
    8%
  • 1 star
    0%
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Creek Side Terrace
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Creek Side Terrace indoor common area
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Anonymous

Family/friend

5.0 out of 5 stars

Wonderful Place!!

I have no complaints about how things went for my mother while she was living at this community. The staff treated her just like family and where very attentive to all of her needs. I could have not asked for a better place for her to be at and I would highly recommend it to anyone interested.

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Creek Side Terrace

Creek Side Terrace is a delightful senior living community filled with homelike vibes in a residential area. Residents and their family members can rest easy knowing the community provides quality care near local hospitals in Oak Creek, Wisconsin.

Residents at Creek Side Terrace receive round-the-clock specialized care, supervision, and assistance from specially trained caregivers and registered nurses. The community offers personalized care and a wide range of services like assistance with activities of daily living and medication administration. In addition to care services, the community offers on-site medical services lab tests, home health, cognitive therapy, hospice care, and more. Additionally, the community features a therapy room where residents can participate in on-site wellness therapies, including physical, occupational, and speech.

Beyond on-site care, the community adds additional security with multiple safety features built in throughout the community. Wireless call systems are in place to help provide emergency assistance quickly. The community ensures all entrance doors are secured to add additional assurance.

While living at Creek Side Terrace, residents have access to multiple amenities and stimulating activities. Residents can sit together in the elegant communal dining room while enjoying nutritious meals that meet their dietary needs. Plus, residents can talk during recreational and therapeutic activities...

Senior living options offered

  • Memory Care


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Reviews

for Creek Side Terrace

12 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.8
Friendliness
3.8
Care Services
3.8
Staff
4.0
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Creek Side Terrace with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Creek Side Terrace has 12 reviews with an average "overall experience" of 3.8 out of 5.

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1-12 of 12 reviews

Last Updated: 4/8/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

April 8, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.5
Care Services
3.5
Activities
4.0
Staff
4.0

I would like for the staff to be checking on my loved one for dressing and hygiene care more. There have been times that my loved one's items have gone missing during the laundry services. The staff are pretty approachable and seem concerned with the questions or concerns the family has. Creek Side is assisting with medication management and bathing for my loved one.

molly

Memory Care

Family/friend

February 7, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

1st review

Hi the place is kept clean meals are on time and pretty good,but the snacks they say they have they don't usually have. when you ring your buzzer for assistance it can take up to an hour at times for someone to show which would not be good in an emeregency.when the staff tells you they will be right back that means sometime that day definitely not right away.I have to ask usually 2 or 3 times to get something done.

Anonymous

Memory Care

Family/friend

December 19, 2018

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Over promised, under delivered.

My husband's parents went into the facility together. Much was promised during the tour and little was provided. The meals ended up being prepared by whoever had a free moment. Not good at all and forget about the offer to make you something else if you just couldn't eat another dish of mac and cheese. Management promoted this feature big time. No helpful services to help get residents to and from appointments safely. After my father-in-law passed away they were pushy to get his widow into the smaller room and hounded us all the while we were trying to get it done. Even brought in someone to look at the room the day of his funeral. Less then two days after his mother passed they were pushing to get her things out of there, claiming the room was promised to someone needing to get in. (The room was paid for until the end of the month and they had open rooms available.) Thread bare staff causing issues when medication is supposed to be provided in a timely manner.

Anonymous

Memory Care

Toured community

August 23, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Seemed nice, rooms were a decent size and it was clean. Location not to appealing, the view was the highway and not much else. Seemed a bit to pricey considering location.

Anonymous

Memory Care

Family/friend

June 28, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful Place!!

I have no complaints about how things went for my mother while she was living at this community. The staff treated her just like family and where very attentive to all of her needs. I could have not asked for a better place for her to be at and I would highly recommend it to anyone interested.

Kristin

Memory Care

Family/friend

April 8, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very, very nice!! All of the staff and workers are kind and do their job well.. They are caring and also communicate well with my aunt and the family who all comes to see her.. We are more then satisfied!

Cynthia Brusky

Memory Care

Family/friend

September 17, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great experience for something quite difficult to do

Couldn't have found a more wonderful place for my husband, and he's doing very well there!! Family like ambience, all staff are most caring and compassionate, and seem to actually enjoy their work. Best choice we could've made!!

Anonymous

Memory Care

Family/friend

March 31, 2016

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Not A Good Experience

This community is extremely under staffed and the staff here is not knowledgeable about dementia and how to deal with people with dementia.My father's room wasn't getting cleaned daily and his bathroom was not cleaned in an appropriate manner. I have a lot of concerns about this community. They do not offer a lot of activities for the residents so I did recommend for the community to start adding more activities. They really don't offer much of anything, we are very disappointed. There is a lot of improvements that need to happen before I would recommend this community.

Anonymous

Memory Care

Toured community

August 25, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Facility was clean, well lit and nicely decorated. Residents seemed well cared-for and appropriately dressed. Staff was wonderful and very accommodating. There seemed to be many activities available to the residents. Rooms were nice. Outdoor area is very small and not secure.

Anonymous

Memory Care

Toured community

February 24, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice. No foul odors. Friendly staff. Assisted living and memory care only. Large two building arrangement. 50 residents in one building and smaller amount of residents in the other. Always have three staff 24/7. Many rooms available for couples with private bath. Others are single rooms. 2 Large great rooms. One with Bigscreen tv the other with fireplace. Bright and open feel. Security for residents.

Anonymous

Memory Care

Toured community

February 22, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice. No foul odors. Friendly staff. Assisted living and memory care only. Large two building arrangement. 50 residents in one building and smaller amount of residents in the other. Always have three staff 24/7. Many rooms available for couples with private bath. Others are single rooms. 2 Large great rooms. One with Bigscreen tv the other with fireplace. Bright and open feel. Security for residents.

Anonymous

Memory Care

Family/friend

October 15, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

So far we are satisfied, it's a tough adjustment, but they are trying.

So far we are satisfied, it's a tough adjustment, but they are trying. They are working to get my loved one involved. I don't really have any concerns over the cleanliness, or the food, or the friendliness of the staff. So far things are going okay. We chose them for how close to us they were, the price, and the overall conditions.

Creek Side Terrace

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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