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East Village Place

50 Benton Drive, East Longmeadow, MA 01028

For more information about senior living options:
(866) 374-4058
26 reviews
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  • 5 star
    73%
  • 4 star
    19%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    0%
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8.5
Review score
1629 reviews
54 facilities
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Arthur's wife

Family/friend

5.0 out of 5 stars

Peace of Mind

Great care in memory unit. Clean, attractive facility with excellent food. My husband has dementia and it's his 1st time in a facility. He was apprehensive about it but with encouragement from staff, within days he began participating in exercise (loves it) and other activities and having lunch with several men who took him under their collective wing. Most importantly, the nurse and caregivers are kind and personable, and pay attention to my husband's individual needs and preferences. They are respectful, patient and reassuring when he's confused and he's gotten comfortable with them. The nurse, without my asking, sends me updates on how he's doing. This is a great place for my husband and gives me peace of mind!

Read all reviews

East Village Place

East Village Place in East Longmeadow, MA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care

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Reviews

for East Village Place

26 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.8
Staff
5.0
Meals & Dining
5.0
Activities
4.8
Value for Cost
4.6

A Place for Mom has scored East Village Place with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, East Village Place has 26 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 6/15/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Diane

Assisted Living

Industry reviewer

June 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Care provider review

This Alf has a wonderful and caring atmosphere. The entire staff is focused on the welfare and comfort of the residents. Everyone working there greets any resident they see by name and with a smile. The residents are thriving and the community is rich in activities which are directed towards the interests of the residents.

J Paul

Memory Care

September 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Staff!

Our father was here for almost a year a few years ago. The staff was wonderful. It was a hard decision to place Dad in a facility, but with his alzheimers progressing he needed more care than we could provide. After a few months we moved him to the hospice care unit there which was a difficult decision, but we knew that he was still in good hands.

Arthur's wife

Memory Care

Family/friend

November 30, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Peace of Mind

Great care in memory unit. Clean, attractive facility with excellent food. My husband has dementia and it's his 1st time in a facility. He was apprehensive about it but with encouragement from staff, within days he began participating in exercise (loves it) and other activities and having lunch with several men who took him under their collective wing. Most importantly, the nurse and caregivers are kind and personable, and pay attention to my husband's individual needs and preferences. They are respectful, patient and reassuring when he's confused and he's gotten comfortable with them. The nurse, without my asking, sends me updates on how he's doing. This is a great place for my husband and gives me peace of mind!

Anonymous

Memory Care

Toured community

July 16, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

My guide was knowledgeable, energetic, and sympathetic throughout our time together. I received a thorough tour of the facility, had the opportunity to ask all my questions, and never felt rushed. What a beautiful residence!

Teresa

Memory Care

Family/friend

July 19, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Safety and comfort and relief for caregiver as well.

We brought my my mother-in-law to East Village Place after visits to three area memory care centers and 6 months of trying to convince her husband that this was a better option for her than he could give her himself in their home. Her behavior had become erratic and his frustrations very real. She would not allow any of us to clean her and even fought feeding. She spent most of her days laying in her recliner staring at the wall. Finally she is in a place where she is kept clean and happy, with activities throughout the day to stimulate her mind. She has people to talk to and her caregivers have the patience of saints. Her husband at first had trouble coping with the move, though he himself had said he could no longer take care of her himself, but he has come to terms with the arrangement by going to visit her twice daily during meals to feed her. The staff are always welcoming and patient. They provide activities that get her up on her feet. She went from barely able to walk to the bathroom to participating in games with the other residents. This is not a nursing home, but a memory care center where she can live in safety. We are very happy with the arrangement.

Anonymous

Memory Care

Toured community

May 31, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice Tour

We had a very tour of this community. Everyone was very kind, and helpful. The staff was friendly, and informative. The experience went well.

Anonymous

Memory Care

Toured community

May 16, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Wonderful place. Excellent available services for Mom (nursing, diet, living, etc.). Communication with [Removed] was great and Nurse [Removed] was very helpful as well. Maintenance, [Removed], was right there when we needed him to check a measurement in the room and we hadn't even signed up yet! Lovely, clean, skilled and responsive. Mom is excited for her next chapter and her new home. Thank you [Removed] for all your help.

Richard Raimondi

Memory Care

Family/friend

March 13, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

She Happy and Secure and It Gives Us Peace Of Mind

My Mom is happy with her new lifestyle and experiences. East Village Place (EVP) is doing and excellent job and is a good fit for Mom. EVP feels more like home than any place I have seen. EVP has a wide variety of activities so that all residence are kept active. Mom has made a quite few new friends and sits with a great group for her meals. All EVP personnel are professional, friendly and caring. Yes, EVP was the right choice for Mom.

Anonymous

Memory Care

Family/friend

January 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Special care for mom

I really like this community for good care for my mother in law. We were able to have a meal there and the food appeared to be good and we did it enjoy it. The staff is active with her, This is a great value and they offer a special floor for her needs. We would recommend this community for many reasons for the care and the value.

Bob Alaimo

Memory Care

Family/friend

December 23, 2016

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5.0
Care Services
4.5
Activities
5.0

East Longmeadow

I looked at a number of places, this one seemed to stand out. Firstly they do a good job with Alzheimer patiences. Nobody is in bed all day up and out of their room. Price was reasonable

Anonymous

Memory Care

Toured community

September 27, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Pleasant Tour

I toured this community for my wife and her needs. It was a pleasant tour. The community looked nice. From what I saw everything looked neat and tidy. The staff I met was friendly and kind. They answered my questions and were informative. It was a nice tour, but not the place for my wife and her needs.

Anonymous

Memory Care

Toured community

September 13, 2016

2.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5

Decent Tour, Community Needs Some Updating

My tour of this community was a decent. I was very impressed overall. The community looked decent, it did have a homey feeling. The community does need some updating. It was decent tour, but not a community I would had felt comfortable placing my father in.

Anonymous

Memory Care

Family/friend

September 9, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Short But Sweet

Our experience was great with this community. My loved one stayed for a day and a half but during that time the staff and caregivers were terrific. Its is a great place and everything from the care to cleanliness was wonderful. A Place For Mom has been so helpful and we appreciate all that was done for us.

Anonymous

Memory Care

Family/friend

June 7, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

5 stars all the way!!!!

The food at East Village Place looked good and I did not hear any complaints. The staff were wonderful with my mom and the other residents. They are very caring, kind and treat all the residents with respect. The community is clean and well taken care of. While mom did not participate in any activities there was a variety available. I would recommend this community.

Anonymous

Memory Care

Family/friend

October 16, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It's wonderful. They are really good.

It's wonderful. They are really good. It's an assisted living place with two levels of memory care. The staff is wonderful. They are truly concerned. The food is good, and the rooms are nice, and more homey. They have the in between for memory care and assisted living. Take the time to go back two or three times, and just sit and watch, and look around some more, I know you are busy but that would be my advice.

Anonymous

Memory Care

Family/friend

July 9, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

Lovely and Intimate.

I think the East Village Place is lovely and intimate. The apartments are very nice. The grounds are beautiful. The communication with the staff is pretty good. They offer various activities. They have live entertainment, singing groups, crafts, bingo, church service, and more. They also have a van that is able to take the residents to different places. On the 4th of July, they had an ice cream social.

MN

Memory Care

Family/friend

March 21, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Don't hesitate, it's excellent

We are very happy our mother landed at EVP. Mom needs a little more care to help her along in her recovery phase. They have been doing a great job providing what she needs and bringing in the extra such as PT and OT. She is happy there, which says volumes. We feel she is safe there as EVP practices resident safety to help prevent falls and injury. The food is excellent. Their efforts to work with our family have been excellent. Her room is lovely and renovated. She's been busy with activities when I thought it would be difficult to get her to participate. She has felt very welcome from her first minute there, and mentioned to me just the other day that everyone knows her name--"It's like Cheers" she told me!

Anonymous

Memory Care

Family/friend

December 1, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

For the in between stage of memory care, a really good solution.

I think we have ironed out our concerns. There was some issues with bathing schedules in the beginning. They addressed our concerns right away as they do for any concern we might have. She loves the food, the portions are a little larger than what she is used to. They were sort of mid range for pricing. They were the only place that we visited that had two levels of memory care, everyone else had one level that was secure. For the in between stage of memory care, this is a really good solution.

Loved one

Memory Care

Family/friend

August 19, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Nice place

Overall we've had a great experience with East Village Place, I'd give them top marks across the board! The staff have all been very friendly, accepting, warm, and caring! The facility itself is well kept, clean, and it seems like they have a lot to provide for their residents.

Sheryl

Memory Care

Family/friend

July 9, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I found them to be extremely professional.

This was just a short stay, everything went well, and I plan on using them again a few times. I found the staff, Jessica and Annalee, the two nurses that were part of the medical staff were exceptional. I found them to be extremely professional.

East Village Place

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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