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Eden Hill Communities, a CCRC

631 Lakeview Blvd, New Braunfels, TX 78130

For more information about senior living options:
(866) 374-4058
8.0
Review score
14 reviews
Add review
8.0
Review score
14 reviews
  • 5 star
    79%
  • 4 star
    7%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    7%
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Eden Hill Communities, a CCRC
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Eden Hill Communities, a CCRC
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Charlie H

Child of resident/client

5.0 out of 5 stars

Dad is happy

As with any large organization, there were some hiccups. Although the staff at Eden Hill are great and my Dad is quite happy there.

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Eden Hill Communities, a CCRC

EdenHill Communities is the only continuing care retirement community in the New Braunfels area. This multistory community enables residents and their families to make a one-time decision that results in a lifetime of fun and options. With independent living, assisted living, respite care, memory care, skilled nursing, and rehabilitative services available, residents' needs will always be met — even when their needs increase or decrease.

This stunning community rests on an expansive campus and is enshrouded by blooming trees and bushes. Nearby, residents have access to medical facilities, restaurants, and big-box grocery stores. Residents can also hike scenic trails, picnic in the gorgeous parks, relax at a variety of waterparks, or hit the putting greens at nearby courses.

On-site, residents can take advantage of resort-style amenities; such as the wellness center with a heated pool, salon and spa, nature area and walking trails, library and business center, arts and crafts studio, woodworking shop, and lounge with beautiful views. Furthermore, flexible dining, scheduled transportation, and housekeeping and linen services promote a worry-free lifestyle.

At EdenHill Communities, residents in assisted living benefit from personalized care plans that include 24-hour care from a staff of caregivers and certified nurses, medication management, and assistance with daily living...

Senior living options offered

  • Assisted Living
  • Memory Care

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Reviews

for Eden Hill Communities, a CCRC

8.0 out of 10
Review Score14 reviewsWrite a review
Overall Experience
4.5
Cleanliness
3.5
Friendliness
4.3
Care Services
4.0
Staff
3.7
Meals & Dining
3.0
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Eden Hill Communities, a CCRC with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Eden Hill Communities, a CCRC has 14 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-14 of 14 reviews

Last Updated: 10/23/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Charlie H

Assisted Living

Family/friend

October 23, 2024

5.0 out of 5 stars
Verified Review

Dad is happy

As with any large organization, there were some hiccups. Although the staff at Eden Hill are great and my Dad is quite happy there.

Anonymous

Assisted Living

Toured community

April 11, 2023

4.0 out of 5 stars
Verified Review

Good tour

We toured Eden Hill Communities and it was good! The staff, cleanliness, and friendliness was all good. However, the facility was too large for my loved one to be able to get around everywhere as she has mobility issues.

Marmar

Assisted Living

Family/friend

January 29, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Horrible

Poorly run administration. Made promises then turned around and stated they couldn't help after all. Left resident in dirty briefs constantly. Constant recurring UTIs that hospitalized resident multiple times. Has him hospitalized and didn't let any family members know during Covid (couldn't visit during this time making it extremely difficult to check on family member). Forgot to feed him meals twice. Administration came into room convincing resident to stay even after transfer paperwork had been completed. Very unprofessional. Promised to call POA back, however, told confused resident to have POA just fill out paperwork. Again unprofessional! Lots of temporary staff due to constant turnover.

Charlie H

Assisted Living

Family/friend

September 6, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

A great place for seniors

I would tell others about the value and the friendly staff. It's an overall nice place to live and all of the residents seem quite happy.

anonymous

Assisted Living

Family/friend

June 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Meals & Dining
3.0

our families experience

The location of Eden Hills really works out well for our family, and everything about this community that we love just fell into place which is why we picked this for our loved one. The meals and dining service when our loved one first moved in was fantastic, we were even able to eat a meal there and it was delicious. However they have now had to close one kitchen so the meals have gone downhill. Our loved one really enjoys participating in a few select activities like the ice cream social. The day to day staff and the nursing ladies who work and check in on our loved one constantly are just top notch darling. We know our loved one is being well taken care of and we would recommend this community to other families based on our overall experience so far.

anonymous

Memory Care

Toured community

February 25, 2022

3.0 out of 5 stars
Verified Review

Tour of Eden Hill

The tour was good but the facility just did not meet the needs that my loved one had.

anonymous

Independent Living

Resident/client

September 16, 2021

5.0 out of 5 stars

Beautiful place to live - warm, friendly surrounds.

Barbara M

Independent Living

Resident/client

September 16, 2021

5.0 out of 5 stars

We moved into The Pinnacle at Eden Hill at age 68. It is the best retirement we could imagine. We enjoy a lovely apartment, as well as the heated pool, exercise room, chapel, library, puzzle area, coffee gathering area, fireplace chats, games, parties and bus outings. Tasteful dining room and bistro, along with weekly housekeeping, allows plenty of time to relax with new friends. The people are the STARS! We love it here.

Carolyn E

Independent Living

Resident/client

September 16, 2021

5.0 out of 5 stars

This is an excellent facility. The staff and the residents are helpful, happy, and giving.

anonymous

Independent Living

Resident/client

September 16, 2021

5.0 out of 5 stars

I have lived here 7+ years and have witnessed a couple slumps but overall this is an excellent facility. Food is chef prepared with many choices, served attractively and have been told by several it is the best in the area of care centers. Apartments are nice, fairly spacious (choices of size), and well maintained. Lots of activities, exercise opportunities, Happy Hours, and wonderful, sociable, friendly residents and staff. I am very happy to be here. A well stocked library with ongoing donations.

Harry F

Independent Living

Resident/client

September 16, 2021

5.0 out of 5 stars

--Multiple activity options. --Good food with wide range of choices. --Helpful responsive staff.

bill

Assisted Living

Resident/client

September 13, 2021

5.0 out of 5 stars

my review

During our [date removed] residency at the Pinnacle at Eden hill, we have been impressed with excellence in all categories. Especially, staff attitude and support, a wide variety of activities, maintenance support, alert and effective security, responsive to expressed concerns such as protection and caution, and cautious awareness of health concerns over the past 12-18 months

rachel

Assisted Living

Resident/client

September 13, 2021

5.0 out of 5 stars

my review

I moved into the pinnacle at eden hill in [date removed] I took advantage of the wide range of activities from the very start and continue in them today. I like that this is a continuing care campus. We have independent living and nursing care. Moving here was the best decision I have ever made.

Donna

Assisted Living

Resident/client

June 16, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful caring people

Eden Hill Communities is a wonderful place to live because of its responsive, caring employees. Requests for more plant-based options in the restaurant led to a vegan menu with twice-weekly plant-based meals. Transportation is set up for resident-suggested group outings such as the Mid-Texas Symphony concerts. Seeing long-term employees tells me that people like working at Eden Hill which shows in their caring interactions with residents.

Eden Hill Communities, a CCRC

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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