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Emerson Pines

10100 Kempwood Drive, Houston, TX 77080

For more information about senior living options:
(866) 374-4058
8.0
Review score
8 reviews
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8.0
Review score
8 reviews
  • 5 star
    74%
  • 4 star
    0%
  • 3 star
    13%
  • 2 star
    13%
  • 1 star
    0%
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Emerson Pines
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Emerson Pines
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Anonymous

Resident/client

5.0 out of 5 stars

Review for Emerson Pines

Enjoying the shopping trips is something that I looked forward to. I get to interact socially with others, meet new people, and go shopping for some much needed food items. Also, I enjoy preparing my own meals in my apartment. It's healthier. There's also elevators for those living on the second floor, with mobility issues, who need to access the first floor.

Read all reviews

Emerson Pines

Emerson Pines in Houston, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for Emerson Pines

8 out of 10
Review Score8 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.3
Friendliness
4.9
Care Services
4.0
Staff
4.8
Meals & Dining
3.4
Activities
4.2
Value for Cost
4.6

A Place for Mom has scored Emerson Pines with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Emerson Pines has 8 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 3/31/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

March 31, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Review for Emerson Pines

Enjoying the shopping trips is something that I looked forward to. I get to interact socially with others, meet new people, and go shopping for some much needed food items. Also, I enjoy preparing my own meals in my apartment. It's healthier. There's also elevators for those living on the second floor, with mobility issues, who need to access the first floor.

anonymous

Independent Living

Family/friend

April 5, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
4.0
Care Services
2.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Overpromise and under delivered

I would tell others looking that they do not deliver what they promise. They promise you the moon when you tell them what you need. But doesn't get delivered. Water in pipes is full of rust and smells like sewage. Courtyard had deep holes that tenant fell in. She reported it, but they still have not done anything to fix it.

Debra J

Independent Living

March 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A Pleasant Experience

It was a pretty quick and easy experience with the front desk from the initial application to obtaining her unit. The move-in was easy. And she is quite happy with the size of the unit, as well as the activities, parking, and ability to use transportation for shopping.

Jimmy J

Independent Living

Resident/client

February 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Quality senior, living at Emerson and Pines and Spring branch!

I had several recommendations to visit Emerson Pine before I made my move from my apartment of seven years. The staff was very cordial and informative about the choices. I could have in a one-bedroom or two bedroom option. Upon inspecting both one and two bedrooms, I chose the two bedroom because the price was right and I can turn a second bedroom into a working office space. I have also found that other residents have spoken very highly of the staff and they help they receive daily. I would recommend visiting Emerson and Pines to see the spacious trees and the relaxed living atmosphere of the residence.

Anonymous

Independent Living

Family/friend

August 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Positive Environment

Everyone has been very friendly. My loved one does not eat the food, or utilize the activities, so it would be nice if a discount was offered. My loved one is very well taken care of. There is additional fines/fees if garbage is not brought in by a certain time. The only two issues, that I had was when I was charged additonal for meals but the issue was resolved, and another time, the mailboxes were broke for a few weeks, and residents were not not able to get their mail.

M W

Independent Living

Resident/client

June 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great Community to Live In

I would recommend the community to others. My friends have been to my place they love it. There is a full kitchen in the apartment, and they have free communal washer and dryers in the building. The maintenance is quick to respond to requests. The staff is great to work with as well. This is a quiet and nice community. They mow each week.

Mary

Independent Living

Resident/client

January 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Nice, friendly community

The staff members and the other residents here are very friendly which I really like, and I do enjoy the convenience of having the meals prepared everyday for us.

Anonymous

Independent Living

Family/friend

August 6, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Staff
3.0

Cost Efficient With Caveats

I would tell others that the management has been very disorganized in regards to payments. I've had to call a number of times to arrange payments. They've not taken money when they should have. The bills keep coming, but the payment set up hasn't been happening. One of the elevators has been in and out of service for residents to use over the past few months. It is a quiet community. The furnishings are okay. They did do some work on my loved one's room prior to them moving in.

Emerson Pines

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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