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FirstLight Home Care of Buffalo, NY

na, Buffalo, NY 14221

For more information about home care options:
(866) 374-4058
3.9
Review score
6 reviews
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FirstLight Home Care of Buffalo, NY
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Anonymous

Family/friend

5.0 out of 5 stars

Fantastic privately owned company

Our family was in need of an aide very quickly and FirstLight made it happen. The caregivers they sent were wonderful and when someone called off for their shift the 24/7 service filled in the shift in a timely manner. My mother is not easy to work with and they did an excellent job encouraging and providing her shower, toileting and transferring her out of bed. We would recommend their service to anyone!

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FirstLight Home Care of Buffalo, NY

FirstLight Home Care of Buffalo, NY in Buffalo, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Reviews

for FirstLight Home Care of Buffalo, NY

3.9 out of 5 stars
6 reviewsWrite a review
Overall Experience
3.9
Friendliness
3.9
Care Services
3.9
Value for Cost
3.9

Filters

1-6 of 6 reviews

Last Updated: 3/14/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

March 14, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Fantastic privately owned company

Our family was in need of an aide very quickly and FirstLight made it happen. The caregivers they sent were wonderful and when someone called off for their shift the 24/7 service filled in the shift in a timely manner. My mother is not easy to work with and they did an excellent job encouraging and providing her shower, toileting and transferring her out of bed. We would recommend their service to anyone!

Anonymous

Home Care

Family/friend

June 22, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Keep up great work

The caregiver is extremely helpful around the home and the office staff couldn't be more reliable. They even have 24/7 contact service in case I need to call and make changes during the evenings.

Loved One

Home Care

Family/friend

December 15, 2015

3.5 out of 5 stars
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5

They did a good job.

They did a good job. There were a few issues with reliability. Someone even quit, and they never called us. Overall it was a good service, sometimes you can't help certain staffing issues.

Anonymous

Home Care

Family/friend

July 17, 2015

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Shady

It started off very well. It was after I started paying for the services that things went sour. There were issues with billing and the caregivers taking advantage and not being honest with the amount of hours worked. Overall the help was fair but the actual business is a shady operation.

Anonymous

Home Care

April 2, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very Pleased with the Service

The owner and the staff was excellent. They did was they was asked and very pleased with the service. It was a at home service which was even better. They didn't have really any activities but other than that is was a great place. I would recommend it to anyone.

Anonymous

Home Care

December 9, 2014

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

I'm not having a very good time with them right now.

I'm not having a very good time with them right now. I am trying to get a hold of them, and I am having a hard time. I am not having very good luck, they have had people quit, and had a couple that have had a rough time, one of them even took my loved one's phone away so she wouldn't bother me. They are having a hard time finding people to come out. I haven't had a great experience with them, and they certainly aren't relieving my stress.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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