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1100 E Whittier Blvd, La Habra, CA 90631
Judy K
Resident/client
BEST EXPERIENCE!
[name removed] and [name removed] really made my experience here at Grace Retirement enjoyable. The food was actually really good and tasty. The staff cared about my grandma. They speak Korean and serve Korean food. I feel safe that my grandma is here.
Read all reviewsGrace Retirement Village La Habra Villa
Grace Retirement Village La Habra Villa in La Habra, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Grace Retirement Village La Habra Villa with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Grace Retirement Village La Habra Villa has 30 reviews with an average "overall experience" of 3.4 out of 5.
Judy K
Assisted LivingResident/client
January 15, 2025
[name removed] and [name removed] really made my experience here at Grace Retirement enjoyable. The food was actually really good and tasty. The staff cared about my grandma. They speak Korean and serve Korean food. I feel safe that my grandma is here.
Anonymous
Memory CareFamily/friend
February 26, 2020
My dad had been at La Habra Villa for a number of years. Up until the recent ownership & name change (now called BOK Senior Hotel), we were very happy with the facility and staff. The new ownership is clearly overwhelmed and under staffed. The new manager of the facility ([name removed]) has no direct experience with senior care nor memory care (which my dad was in). (She has a pharmacy background.) Other staffers are typically part-time and are not aware of specific patient orders. For example, my father, who was receiving hospice care before his passing, could not eat/swallow. Yet, I watched a staffer bring in two bowls of soup. . .and just leave them by his side. The day prior to my father passing, while his children and a number of hospice workers were in his room, the administrator entered the room and immediately began talking about my father poor health. . .in front of my father. Hospice staff reported finding my father naked and wet (on one occasion) and laying on a bed with soiled diapers and urine soaked through deep into the underlying mattress. While talking with another manager about the level of care my dad was receiving (which was an emotional discussion), this person felt the timing was right to ask why I needed invoices for his rent payment. Unbelievable. After that discussion, she sent a staffer to our room to hand me an invoice. . .as I'm sitting next to my dying father. The next day, after my father had died, I received an email. . .with another invoice. What was a nice facility is no longer a place I would allow my parents to stay.
Worried for my loved one.
Memory CareFamily/friend
November 20, 2019
We found this place in October of 2018. All was well until the new management/owner purchased La Habra Villa. The outside foreign company renamed the location "B.O.K. Senior Hotel". They immediately announced a big rent increase and will not recognize any pre-existing rent contracts, which actually may be illegal. We are looking into this with our lawyers. A lot of people will have to move out due to the rent increase, and right during the holiday season. Many people have been here for more than 5 years. Now they are being forced out, which was the goal of the new management. This way new renters can come in at the higher rent. Do not even consider this place.
Rich I.
Memory CareFamily/friend
September 19, 2019
I placed my mom at La Habra Villa 3 months ago, and I still pleased with the facilities, the amenities, the food/menu and most importantly her care. She fondly calls it 'my apartment', and a huge burden has been lifted from my shoulders! I couldn't continue to care for her at her home; it was becoming too much physically and mentally for me. But the Villa has been a wonderful solution for me, my family, my siblings and most importantly my mom. The care givers are all friendly, kind and considerate, smiling and happy to help. I read a lot of unsatisfactory reviews for the Villa, but with time comes changes, and all the changes I've seen at the Villa have been positive: fresh paint, updated lobby area where residents can sit, new staff, new owners and pleasant workers. A shout out for [name removed], who plans great activities and always encourages my mom to attend them. A shout out to [name removed] who oversees the care givers and my favorite guys, [name removed] and [name removed], who serve the food. They're always happy, and that attitude is contagious. The Villa has been the best thing for my mom!
Anonymous
Memory CareFamily/friend
November 1, 2017
We had to be in this community for a while when there were remolding done to her cottage. And this place was horrible. The people aren't well trained at all, and way understaffed so the residents suffer from that. Your not allowed to go outside unless a caregiver is with you and she felt stuck. They knew it was just a temporary stay for about 20 people and the Director was trying to poach them to come over to that community. I wouldn't recommend this to anyone!
Anonymous
Memory CareFamily/friend
May 10, 2017
My uncle was at this community for a short time. The staff were accommodating, helpful and hands on. The food was good and healthy. The staff did what they could to encourage him to eat. The community is clean and they encouraged him to participate in some of the daily activities. They listened to us and they have an open door policy.
Anonymous
Memory CareFamily/friend
May 3, 2017
From what I have seen, my father's experience at La Habra is going great! The facility is well maintained and the staff is very nice. The meals that my father receives are great. He has also enjoyed taking advantage of the regular outings that residents go on. I would recommend this facility to a friend!
Anonymous
Memory CareFamily/friend
September 14, 2016
I miss the old manager there [Removed] the new one [Removed] is very difficult to get a hold of not to mention she place games not a very good manager trying to find the owner's name she won't even tell me that I believe my mom has early dementia she tried to get me to do things take her to the doctor many times for no reason I'm a medical professional and I know when she's playing [Removed] back to my mom and threatens to turn me in to the state for neglect if I don't take my mom wherever whenever she wants this is just wrong just wanted to let everybody know
Anonymous
Memory CareFamily/friend
April 13, 2016
My mother in law has adjusted well to this community and we are pleased with the residents.They are very kind and friendly. My only problem has been with the administration staff. I really had to stay on them about paper work and I didn't get a lot of straight forward answer's from them. The community is nice and very clean, it looks amazing. My mother in law has made some new friends and she likes the food. I would recommend this community, but make sure you stay on the administration about paper work.
Anonymous
Memory CareFamily/friend
February 24, 2016
I've have my concerns about La Habra and mostly it is due to the fact I feel they are under staffed. My mother is in the memory care unit of the community and if they had more caregiver's my mother would be able to get more attention. The caregiver's they do have here are very nice and helpful but there is only some many of them to help. I would say to anybody about to move here is make sure you keep open communication between you and the staff so they understand your loved one needs. I just think this place needs more caregivers to help out.
Anonymous
Memory CareFamily/friend
December 9, 2015
Well, at first everything was great, but it seems as if things have gone downhill. The staff and caregivers are no longer attentive like they were. The level of service and care have definitely gone down here. They are very short staffed here. I'm not sure what happened.
Anonymous
Memory CareToured community
November 5, 2015
The location and the environment I would rate a four-stars. When I put my loved one in there, i spoke to the director and he was very gracious and provided good information, but I told him my aunt was a very shy and needed encouragement to get out of the room and do some light exercises and last time I visited she seemed so weak and she couldn't walk. She also had developed a terrible cough, so I took her out of there immediately. There was just a lack of care.
Anonymous
Memory CareToured community
October 25, 2015
3 story facility with 100+ residents - residents segregated by floor depending upon care requirements - minimal caregivers on each floor - recent change of ownership so there may be other changes coming.
Anonymous
Memory CareFamily/friend
May 28, 2015
The grooming was horrible, his hair was never combed, he was never shaved or his teeth brushed. There were urine stains on his blanket. We were very disappointed. The people were very nice, but there are just not enough people to provide good care.
J Rojas
Memory CareFamily/friend
April 2, 2015
Love La Habra Villa! The people; the facility, everything about this place is amazing. My dad is treated with respect and dignity. I want to live here if that's what I need to do.
Anonymous
Memory CareToured community
March 30, 2015
Mel Short the admin at La Habra Villa was very helpful and we really like him alot. The Staff is very friendly, and very, very receptive. As far as the people there go and the place itself, the place is just as great as can be.
Anonymous
Memory CareFamily/friend
February 25, 2015
They have been doing a great job. They have been very attentive. She is really happy there. She likes the food, and she is picky, because she is a good cook. Her room is in a great location. We are really pleased with them.
Anonymous
Memory CareFamily/friend
December 16, 2014
They are extremely welcoming and very nice. The only thing where I do wish they could improve is their administrative area, handling of the paperwork. I had to send in the same paper work multiple times which was a bit frustrating. As far as the people there go and the place itself, the place is just as great as can be. Just a few small improvements needed on the administrative side of things.
Anonymous
Memory CareFamily/friend
November 16, 2014
Not enough caregivers per resident
Anonymous
Memory CareFamily/friend
October 27, 2014
It's kept really clean. The people are friendly. The food is good, he likes it, and they have been very accommodating, with fruit plates. If I call they will go check on him. He likes it, and that is the most important thing. We don't really need any care services right now, so we aren't paying for any services. There was a lady who wanted to go to the 99 cent store one morning, and there wasn't enough room on the bus, and they aren't willing to make two trips. It's really a nice place though.
Grace Retirement Village La Habra Villa
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
