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Guadalupe Manor

17103 Magnolia St, Fountain Valley, CA 92708

For more information about senior living options:
(866) 374-4058
2 reviews
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6.1
Review score
12124 reviews
26418 facilities
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Guadalupe Manor
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Guadalupe Manor

Guadalupe Manor in Fountain Valley, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Residential Care Home

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Reviews

for Guadalupe Manor

Overall Experience
1.0
Cleanliness
3.0
Friendliness
1.0
Care Services
1.0
Staff
1.0
Value for Cost
3.0

A Place for Mom has scored Guadalupe Manor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Guadalupe Manor has 2 reviews with an average "overall experience" of 1 out of 5.

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1-2 of 2 reviews

Last Updated: 7/12/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Olesia Belkin

Residential Care Home

Family/friend

July 12, 2023

1.0 out of 5 stars
Care Services
1.0
Staff
1.0

The rudest personnel!

The front desk people are incompetent, rude, yell at the clients. Instead of answering the questions and trying to solve the issue, they prefer to just yell at you and leave. Today, I stopped by to fill in the missing information on the application that my mom filled out in January. It was a missing date. In January, when she was filling out this application, she was told to not put the date in the application anywhere. Today they said she need to reapply because the assistant has made the mistake. When I asked why can't we just correct the date on the existing application, she yelled: "Because I told you so". There was a lot said by this person, and I can tell you that she is very incompetent, and should not be working with people. The person at reception was watching video at 11 am and when I waved to her she put her finger to her mouth through the glass window and whispered shhhhh... Could have opened the window and explained why she was busy watching videos during the working hours

Kim P

Residential Care Home

Family/friend

March 29, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
3.0
Care Services
1.0
Staff
1.0

The new mgmt team doesn't care and do very little to help the elderly tenants

The new mgmt has been in n placed for 3 months or so and since then it has been one disappointment after another. A recent one on [date removed], it was brought to the building manager that 24 plus tenants in the building did not have landlines phone service. Her cold response was this is not the our problem and you need to report to your phone service provider! But the Mgr failed to share that on [date removed] she had the same phone company out installing new lines for new tenants. At least offer to assist these helpless elderly, they've been without a phone for 4 days. What if there was an emergency? How would they dial 911 for help. I'm looking for corporate info to report this unacceptable behavioral from this building Mgr. You are here to make a difference and not to ridicules the helpless and suck up to your favorite that cater to your personal interest. I can be reached at [removed]

Guadalupe Manor

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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