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Guardian Angel Senior Services, Inc - North Billerica

1 Surrey Circle, Ste 203, North Billerica, MA 01862

For services offered:
(866) 374-4058
3.5
Review score
6 reviews
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Guardian Angel Senior Services, Inc - North Billerica
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Guardian Angel Senior Services, Inc - North Billerica
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Anonymous

Family/friend

4.5 out of 5 stars

They Are Very Great

The experience and care has been excellent from this agency. My mom really likes the 2 caregivers she chose. They are very friendly and very responsive. The caregiver and mom do exercises that the physical therapist has asked. They are ready to help and leave the home after they are done. It is nice to have a piece of mind when my mom is getting high quality care.

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Guardian Angel Senior Services, Inc - North Billerica

Guardian Angel Senior Services was founded in September of 2003 based on a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We embrace being a family based company that provides an attentive yet subtle style of care.

Our Vision is to be the Home Care Agency of choice in the Communities that we serve. We aim to achieve this by re-defining industry standards. We only hire caregivers who possess a natural passion for this field. We excel at creating the right match between Caregivers and Clients. Our caregivers have the most thorough background screening and are bonded, licensed, and insured.

We work clients and families to create a plan that will meet all needs. We believe in consistency of care, therefore, we keep the number of caregivers to a minimum. We provide 1-24 hours a day of companionship, assistance with personal care, homemaking, and/or nursing, and Live-In Services.

Guardian Angel Senior Services employs a supportive twenty-four hour management team that is available to our employees, client and client family members for any questions and/or concerns.

We are accredited with both the Home Care...

Senior living options offered

  • Home Care

Guardian Angel Senior Services, Inc - North Billerica

Pricing

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Guardian Angel Senior Services, Inc - North Billerica

3.5 out of 5 stars
6 reviewsWrite a review
Overall Experience
3.5
Friendliness
3.5
Care Services
3.5
Value for Cost
3.5

Filters

1-6 of 6 reviews

Last Updated: 3/22/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

March 22, 2020

0.5 out of 5 stars
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5

The services that they have provided my father-in-law have been less than satisfactory which is putting it nicely. The workers that come into the home have been very nice for the most part but when someone calls out, there is nobody to come in to substitute for them. Working in the health care field, I find that completely unacceptable. My father-in-law is a 74 year old veteran that can barely fend for himself. It is very concerning when I find out that his PCA has not shown up for his or her shift and he is still laying in bed, not having any breakfast or lunch and has not had anyone there to cue him for his AM or 12:00 meds. He is a diabetic and it is very important for him to eat and keep a well balanced diet, never mind his other health concerns that are semi controlled with his medications. With that being said, this past week has been the worst of it all with complete neglect and lack of care from this company with no concern for his well being. Unfortunately due to this company being the recommendation from his VA hospital, this is what was we thought would be safe and financially responsible for him but has turned out to be a weakness. I would never recommend this company to anyone who is looking for help for a loved one. Please look for other options. I wish we did!

Anonymous

Home Care

Family/friend

March 30, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Doing Well

My loved one is doing well since she started to receive services from this home care agency.

Anonymous

Home Care

Family/friend

November 8, 2016

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

They Are Very Great

The experience and care has been excellent from this agency. My mom really likes the 2 caregivers she chose. They are very friendly and very responsive. The caregiver and mom do exercises that the physical therapist has asked. They are ready to help and leave the home after they are done. It is nice to have a piece of mind when my mom is getting high quality care.

Anonymous

Home Care

Family/friend

August 3, 2016

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Guardian Angel Senior Services has great staff!

They help my mother in law with transportation and with cleaning. They have made my mother in law very comfortable and has enjoyed most of the staff that has come out. They do however, have a large amount of turnover which makes it difficult for her to build rapport with any of the staff. There have been a few occasions that they did not arrive as scheduled.

Anonymous

Home Care

Family/friend

January 4, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

They were great when we used them.

They were great when we used them. We didn't have any issues and billing was smooth as well.

Anonymous

Home Care

Family/friend

September 17, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They have been great.

They have been great. We have been happy with them so far.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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