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Hands and Hearts Home Care - West Columbia, SC

950 Sunset Blvd, West Columbia, SC 29169

For services offered:
(866) 374-4058
4.5
Review score
18 reviews
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Hands and Hearts Home Care - West Columbia, SC
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Hands and Hearts Home Care - West Columbia, SC
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Sue G

Child of resident/client

5.0 out of 5 stars

Reliable care!

They work hard to match caregivers and clients. They are responsive to needs and concerns. I highly recommend Hands and Heart Home Care!

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Hands and Hearts Home Care - West Columbia, SC

Hands and Hearts Home Care services Columbia, South Carolina, and the surrounding area by providing industry-leading home care with the highest standards and ethics. Caregivers at Hands and Hearts Home Care understand how difficult it can be to find the right care provider — someone with the expertise, training, and compassion to support your family at home. All professionals undergo thorough background checks and a detailed screening process, and they continually build their skills through education and training.

Hands and Hearts happily serves senior clients and provides specialized care for Alzheimer’s and other types of dementia, along with cancer patient care, autism care, and non-medical care. During the consultation, staff will evaluate your loved one’s needs and collaborate with family and friends to create a one-of-a-kind care plan. Hands and Hearts Home Care values transparency and will patiently educate loved ones throughout the process. Whether it’s helping with bathing, completing household chores, preparing meals, walking the dog, or arriving safely and on time to appointments, caregivers are ready to help with around the clock assistance.

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Senior living options offered

  • Home Care

Hands and Hearts Home Care - West Columbia, SC

Pricing

Total costs depend on select services and the level of care needed

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Hands and Hearts Home Care - West Columbia, SC

4.5 out of 5 stars
18 reviewsWrite a review
Overall Experience
4.5
Friendliness
4.5
Care Services
4.4
Value for Cost
4.2

Filters

1-18 of 18 reviews

Last Updated: 5/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sue G

Home Care

Family/friend

May 30, 2025

5.0 out of 5 stars
Verified Review

Reliable care!

They work hard to match caregivers and clients. They are responsive to needs and concerns. I highly recommend Hands and Heart Home Care!

Anonymous

Home Care

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0

Looking for Great Care for a Family Member, Consider Hands and Heart- Highly Recommend -

They were a great company. Paying too much for level of care required. Cleanliness rated a 3 because the caregiver would often leave food stuck on pots, pans, forks, etc. Great energy though from all staff. If they weren't so expensive, we would continue to use them.

Anonymous

Home Care

Family/friend

October 16, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Consistent staff

Owners very helpful with insurance billing and the caregivers have been very consistent. We have only had 2 in the entire time she has been with them. I highly recommend Hands and Hearts Home Care Services to others looking!

Anonymous

Home Care

Family/friend

October 9, 2024

5.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Would recommend

[name removed] was very friendly but sometimes spent too much time chatting.

Anonymous

Home Care

Family/friend

May 17, 2024

3.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0

Spotty Experience

The agency is not very good at communicating with clients about staff absences or other changes. Some staff are clearly very poorly trained and lack any knowledge of how to do their job. Others are outstanding. But you don't know who is going to show up.

Anonymous

Home Care

Family/friend

April 19, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Recommended

We use home care services for my loved one through Hands and Hearts Home Care and they have been great. Everyone is very friendly and helpful. Based on our experience, I would recommend Hands and Hearts Home Care to others.

Sue

Home Care

Family/friend

March 22, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Review for Hands and Hearts Home Care - West Columbia, SC

The staff communication has been excellent. Their desire to place compatible care givers really helped my mom, who was resistant to any outside care, to be more comfortable and receptive. It has made letting mom stay in her own home less stressful for us.

Anonymous

Home Care

Family/friend

January 11, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Our experience w/ H&H

Each category will receive a 5 except cleanliness because I clean up unless H&H caregivers are washing dishes. Their caregivers are very nice, office works diligently to meet my schedule and mom enjoys her caregivers. I wish I could afford more of their time.

Anonymous

Home Care

Family/friend

November 7, 2023

5.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0

Hands and Hearts Home Care review

My folks have allowed [name removed] to prep any meals, nor take the any place. Their choices, no issue with [name removed] . Given the limited scope of how they are using her time, 1 day is sufficient. We would recommend this community to other families based on the experience we have had so far.

Caroline Jones

Home Care

Resident/client

July 18, 2023

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Home Care

I'm very happy with the care my mom and brother are receiving. The caregiver goes above and beyond when it comes to taking care of them. Hands and heart provide nothing but the best care and caregivers to their customers.

Donna D

Home Care

Family/friend

October 12, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Recommend Hands and Hearts to anyone

This is a good service to have if you want to keep your parent in home. The workers that they have sent have been very friendly and respectful and easy to get along with. I would recommend this to anyone needing in home care.

Anonymous

Home Care

Family/friend

December 21, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

My mom's care

I am happy with the services that my mom is receiving here. They have given me a great caretaker who comes and helps my mom with personal needs. It is nice to know that she helps with some of the cleaning and cooking. She is a good companion for my mom and very trust reliable. I highly suggest this services at home for anyone wanted great help.

Anonymous

Home Care

Family/friend

November 3, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.0
Care Services
4.0

In home care for my mom and dad.

I am happy with this service. The care taker is doing cooking and cleaning. A lot of the household responsibilities for both of my parents.I was happy with the way that they allowed me to communicate on a daily basis. The caretakers stay in contact with me each day and with each shift. The way they treat my parents is outstanding. [Removed] was great! I do recommend this service for others

Anonymous

Home Care

November 1, 2016

2.5 out of 5 stars
Verified Review
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5

Thieves in our Home!

This was the first time that we had to have people come into our home and it will be the last. Hands and Hearts is a horrible place. They messed up my billing 3 times and still has not got it right. Also the lady's that came in stole money, laptops, and credit cards form us. When they did stay they took 3 hour lunch breaks then would come back and just sit around the house. I would not recommend them to anyone.

Robin Albrecht

Home Care

Family/friend

October 12, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Caring staff

The caregivers that have come to my home to assist my grandfather have been wonderful, caring people Making sure he not only has the food he needs but being a companion, talking watching football with him. He is really enjoying their company. They are also doing light housework which helps me. Can't thank them enough

Anonymous

Home Care

October 10, 2014

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Happy with the service

Everything has gone very well with Hands and Hearts. They were very helpful getting everything set up. The caregivers have all been very friendly and helpful. I've been using the service for a few months now and I am completely satisfied.

K L

Home Care

Family/friend

April 21, 2014

4.0 out of 5 stars
Verified Review

Pleased with the service

I've had a good experience with Hands and Hearts. The caregivers have done a good job taking care of my loved one, and the office staff in particular have been exceptionally friendly and helpful. The owner actually pursued us, she came to visit to make sure their service would be a good fit.

Anonymous

Home Care

Family/friend

March 27, 2014

5.0 out of 5 stars
Verified Review

Like Kelly [Removed] very well....

Like Kelly [Removed] very well. Dad likes her too.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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