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HarborChase of Villages Crossing

13517 NE 86th Court, Lady Lake, FL 32159

For pricing & availability:
(866) 374-4058
8.8
Review score
54 reviews
Add review
8.8
Review score
54 reviews
  • 5 star
    45%
  • 4 star
    31%
  • 3 star
    7%
  • 2 star
    6%
  • 1 star
    11%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase of Villages Crossing
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HarborChase of Villages Crossing community entrance
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street view of HarborChase of Villages Crossing

Anonymous

Friend of resident/client

4.0 out of 5 stars

A good fit if you don't need a lot of extra care.

I ended up having to hire an outside service as my friend's needs were greater than expected. The staff bickered so much with my sitter service and caused me more stress that I moved her to another facility. If you don't need much "assisted" living, the facility is really good.

Read all reviews

HarborChase of Villages Crossing

Enjoy grand luxuries at HarborChase of Village Crossing — a resort-style community offering assisted living and memory care services. Located near several stunning lakes and other natural recreational areas, HarborChase of Village Crossing allows residents to experience state-of-the-art amenities and services while residing in a peaceful environment, surrounded by nature. Residents can play with their pets in our charming outdoor courtyard, or relax in our on-site salon and spa. Fill your life with meaningful connections and joyful memories at HarborChase of Village Crossing.

We strive to create a welcoming and inclusive environment for all residents, no matter their race, religion, or level of need. We offer a continuum of care services that are tailored to fit each resident’s individual needs and preferences. With customizable rooms, chef-inspired entrees, and around the clock services and amenities, we are confident that you’ll enjoy life at HarborChase of Village Crossing.

Community Services and Amenities

We recognize that you’ve spent your life providing and caring for others. Now, it’s your turn. Our professional chef and culinary team prepares delicious, nourishing meals every day. A variety of menu options are available and each dish is created with fresh, locally grown ingredients. Enjoy your meal in our chic dining hall...

Senior living options offered

  • Assisted Living
  • Memory Care

HarborChase of Villages Crossing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Villages Crossing

8.8 out of 10
Review Score54 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.2
Care Services
3.7
Staff
3.9
Meals & Dining
3.8
Activities
3.6
Value for Cost
3.6

A Place for Mom has scored HarborChase of Villages Crossing with 8.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, HarborChase of Villages Crossing has 54 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 54 reviews

Last Updated: 9/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review

A good fit if you don't need a lot of extra care.

I ended up having to hire an outside service as my friend's needs were greater than expected. The staff bickered so much with my sitter service and caused me more stress that I moved her to another facility. If you don't need much "assisted" living, the facility is really good.

Tammy B

Memory Care

Family/friend

July 11, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

The staff was friendly, they were in a state of literally changing the entire staff when dad arrived. The food was always good and plenty of it... The activities were lacking in the beginning but improved over time with the new staff. Cleanliness is always a challenge I think, but we felt as if there was never enough staff to adequately handle the needs. There was a true heartfelt care from most of the caregivers and staff, they were just overwhelmed by the amount of work and lack of enough help I think.

Anonymous

Assisted Living

Family/friend

July 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

All categories are a "5" rating. Our experience was great. My interactions and guidance from "A Place for Mom" was valuable and exceptional, as well. Haven't seen your ads on TV lately. I hope that's because the word has traveled and you are helping lots of people. Your services are very much needed.

Anonymous

Assisted Living

Family/friend

June 13, 2025

5.0 out of 5 stars
Verified Review

Review for HarborChase of Villages Crossing

The staff are wonderful and very attentive to my brother's needs. He is happy with the facility.

Shirley K

Assisted Living

Family/friend

March 5, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

All questions answered everything went smoothly

Same as i put on top. Tour went well all questions answered decided that it would be a good place for him to get the care he needs. If more care is needed they will move him up a care level liked how they worked their care program. If help is needed he has avpin on his neck and they will come within 5-10 min.

Anonymous

Assisted Living

Family/friend

February 17, 2025

2.0 out of 5 stars
Verified Review

A disappointing experience

My mothers clothing they told me, got misplaced for one thing. I instructed a case worker there to order clothing for her ASAP. Twice I called and never heard back from this person. So they told me they put used clothing on her. She wasn't dressed properly and I am in another state. I also wanted a TV for her in her room and they first said they didn't come with TV's, then she did get one. The hospice nurse told me she saw loads of people standing around on their cell phones not doing a darn thing. I was totally disgusted. I'm glad my mom was only there a little over a month. It was the hospice folks that did a great job. I know these facilities staff probably changes frequently. This was the last month of 2023 through January 2024.

cindy d

Assisted Living

Family/friend

December 5, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0

Probably not a good fit

By the time my friend moved in, her condition had deteriorated to the point of needing a long-term care facility. I hired round-the-clock caregivers, who were very good with my friend, but the caregivers at the facility didn't work well with them. Petty arguments were dumped in my lap which made the stress of the move even worse. After two weeks, I moved my friend to a long-term care facility. No one's fault, just poor timing with her health declining so fast. Under better circumstances, Harbor Chase would have been great. She was able to take her cat, which was very important to her. The one bedroom apartment was very adequate with plenty of storage.

Dana S

Assisted Living

Family/friend

October 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful facility and friendly people

My parents have been at Harbor Chase for many months now. The staff have been very helpful and friendly. Their assistant sales counselor is so sweet and knowledgeable. My parents are in a nice sized one bedroom. The dining room is bright and staff very friendly. They have a special every evening for dinner but you can order off the menu. They have quite a lot of activities going on and celebrate things monthly.

Regina L

Assisted Living

Family/friend

September 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Knowledgeable team

I loved the uplifting, welcoming and warm spirit of the team we worked with and the upscale facilities. I would put a love one there. Reminded me of [community removed] here in Kennett Square pa where I had my mother for 13 years. They are efficient and helpful. Given we live in another state i had to trust the facility and checks proved they were doing a good job.

Anonymous

Memory Care

Family/friend

September 3, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Would not recommend

My mother went in this facility walking, and came out in a wheelchair. They talk a nice talk and hit all the bells and whistles, but my mom was filthy, her clothes were filthy and I caught her eating off the floor. She ended up in a hospital because she was severely dehydrated.

Molly

Assisted Living

Family/friend

July 23, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for HarborChase of Villages Crossin

Don't let the entry, dining area and rooms be the *only* selling point. While they are nice and comparably fairly priced, none of it does you any good when they are understaffed, the food is mediocre at best, and the rooms don't get cleaned properly. It has been a year, but in retrospect, it just felt like the right hand absolutely did not know what the left hand was doing. Hopefully, it has improved since then.

Cynthia

Assisted Living

Family/friend

April 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

our family's experience

What our family likes the most about HarborChase of Villages Crossing is the overall atmosphere ,environment and the food that is served for the residents. My dad loved the food and the outside areas. My mom loved the food and the Friday movies.

Anonymous

Assisted Living

Family/friend

March 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This first interaction was the epitome of professional. The director of market was pleasant to us as our first point of contact with the community. The reason we moved forward was her follow through on promises.

Anonymous

Assisted Living

Family/friend

January 19, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for HarborChase of Villages Crossing

They were terrible. They need to fire everyone and start over.

Kathleen P

Assisted Living

Resident/client

December 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place To Live

I like the freedom to be myself, no rules to tie me down. Good care. Great engagement. Keep us smiling. They are wonderful well done.

JoAnne W

Assisted Living

Resident/client

December 14, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Two Years Experience

My overall experience has been positive. There has been large turnover in staff which leads to some feeling of instability. That said I have always found staff responsive to my concerns.

Rebecca B

Assisted Living

Resident/client

December 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love my home!

I love my apartment and how friendly the staff is excellent care and amazing friends.

Robert C. Howie

Assisted Living

Toured community

November 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Full of Activities

I have recently had the opportunity to attend one of the recrnt events for the residents of Harbor Chase and tour the facility. During which time, I was introduced to [name removed], the Sales Director. Her service to the residents of Harbor Chase is second to none. She plays an essential role in maintaining the superior level of care for the residents through an active workflow that results in the positive atmosphere of the hospitality and the amenities of Harbor Chase...

Sheila S

Assisted Living

Toured community

November 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful community!

We recently attended an event. All the residents were happy and the food was so good. It was nice to see our seniors enjoying time together. The community was very clean as well! Everyone was so friendly and helpful.

ROBIN

Assisted Living

Industry reviewer

November 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Job well done!

We are very impressed with the facility. The responsiveness of all staff from the time you enter the building to exiting was tremendously supportive. They try to make a very stressful time much easier. Job well done!

HarborChase of Villages Crossing

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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