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Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

For pricing & availability:
(866) 374-4058
8.2
Review score
43 reviews
Add review
8.2
Review score
43 reviews
  • 5 star
    60%
  • 4 star
    19%
  • 3 star
    7%
  • 2 star
    5%
  • 1 star
    9%
See all reviews
8.6
Review score
3934 reviews
97 facilities
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Heartis Village of Brookfield
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Heartis Village of Brookfield community exterior
12 photos
Heartis Village of Brookfield in google map
street view of Heartis Village of Brookfield

Heartis Village of Brookfield

At Heartis Village of Brookfield, you’ll find excellent care options for assisted living and memory care. This community’s campus in Brookfield, Wisconsin, features inviting, stylish interiors and lies in a suburban locale with plenty of conveniences in close reach.

Community Amenities and Services

Find the care you’ve been looking for with this community’s knowledgeable staff, 24-hour emergency call systems, personalized assistance with activities of daily living (ADLs), and person-centered memory care. Heartis Village of Brookfield also offers maintenance-free apartments with weekly housekeeping and laundry services as well as scheduled transportation.

Here, residents can find exceptional dining experiences right in the comfort of their home. Entrées are made to order with anytime dining, and grab-and-go items are also available at the community’s on-site bistro and coffee bar, allowing residents to dine their way.

After a fresh meal, residents can find lots of ways to follow their interests. Watch favorite films in the theater, join exercise classes in the fitness center, get creative in the art studio, stroll along landscaped walking paths, or embark on your own adventure with assistance from the community’s concierge service.

Living Arrangements

Heartis Village of Brookfield offers studio, one-bedroom, and two-bedroom apartments in a variety of floor plans to meet your or your...

Senior living options offered

  • Assisted Living
  • Memory Care

Heartis Village of Brookfield

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heartis Village of Brookfield

8.2 out of 10
Review Score43 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.6
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.1

A Place for Mom has scored Heartis Village of Brookfield with 8.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Heartis Village of Brookfield has 43 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mary Anne

Assisted Living

Family/friend

October 23, 2025

4.0 out of 5 stars
Verified Review

So grateful we chose Discovery Commons Brookfield for our mom.

We're so thankful we made the move to Discovery Commons Brookfield for our mom. She truly feels at home in her apartment, and seeing her happy brings such peace to our whole family. There have been a few small bumps along the way, but the director[name removed] has been wonderful about listening, responding quickly, and making sure everything is taken care of. It means so much to know our mom is in such a caring and supportive place.

Anonymous

Assisted Living

Family/friend

April 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Discovery Commons Brookfield

Cleanliness and modern. Dinning room is very nice. My mother's apartment is also very nice and spacious. It is a wonderful place. Wouldn't want my mom any other place

Lori L

Assisted Living

Family/friend

January 13, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

Be warned!

If you have incontinence or physical needs, this is not the place for you. The care is sub par and the leadership does not want to hear concerns. There is not a full time nurse on staff and no leader available nights or weekends. Don’t be fooled by the beautiful building.

Lori Schmidt Lutze

Assisted Living

Resident/client

December 15, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Pretty Building/Very Poor Care

Heartis is a lovely new facility, but if you have a loved one who has physical needs, stay away. The staff does not care about your loved one and their needs are seen as complaints; the lack of care during 3rd shift and weekends is alarming; getting a response from an on premises RN was difficult; an NP is only available one day a week. Guessing Heartis is run by a private equity group looking to make a profit at the expense of the well being of its residents.

AA

Assisted Living

Family/friend

September 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Heartis Village of Brookfield

I have already recommend it to others. It has been exactly what my mom has needed in terms of care and so much more that they offer.

Anonymous

Assisted Living

Family/friend

June 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Heartis Village Review

As with many facilities, the good workers are truly amazing, but weekends & shift changes leave them understaffed. The temps are often cranky or lazy. For well over $700/month, I don't appreciate it when it takes 45 minutes for someone to come to her room. Last week, one worker told my mom to urinate in her diaper. Or sometimes, a worker will run in, tell my mom she'll be right back, and then forgets. But there are so many excellent works who actually befriend my mom. She's always so excited to tell me stories.

Jen

Assisted Living

Family/friend

May 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Heartis Village of Brookfield

I've recommended to friends that they should look into Heartis due to the fact that everyone there treats my dad like a human being, with dignity.

SH

Assisted Living

Family/friend

April 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for Heartis Village of Brookfield

Definitely recommend. Takes a bit to figure how things are done and who to talk to get fixes( they could do a little better orientation for family). Place is very beautiful, bright and alive feeling. Vaulted ceilings and fireplaces. Makes the residence feel upscale and not depressing.

Anonymous

Assisted Living

Family/friend

February 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

A pretty good place but...

Housekeeping is fine. I feel it's the transition that has been lacking. My loved one has been at Heartis Village for nearly 2 months and her meds still aren't sorted out. Also, we haven't had the promised 30-day care plan meeting. So much doesn't happen unless we push to make it happen.

Anonymous

Assisted Living

Family/friend

February 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Heartis Village Review

They have great activities for the residents and families. Food is ok The communication with the staff and nurse on my mom's care is lacking and hard. They are short staffed like a lot of places are so we do a lot of the care with my mom but charge a lot of money each month. The place for the most part is clean

Anonymous

Memory Care

Family/friend

January 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

For the most part food is pretty good . Housekeeping is always present and my husbands room especially the bathroom was cleaned on a regular basis. Garbage removed as well. Caregivers are attentive to resident needs and are very kind as well. Manager of memory care unit is seen on the unit daily and is very approachable. Cost is high but there are never surprise charges added on. It is worth every penny.

Anonymous

Memory Care

Family/friend

January 19, 2024

2.0 out of 5 stars
Verified Review

Heartis Village

There was no call light near bed or in bathroom. Family complained to aide. She said she couldn't do anything, would make notation in her chart and "someone"should call in morning. Family member fell that night. Needed to be hospitalized. If a person is not as handicapped and total care as my sister in law, I might recommend them. Beautiful facility.

Anonymous

Assisted Living

Family/friend

December 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love it!

Everyone there knows my Dad. I love that. From the top to the bottom. From the kitchen to the director. I would recommend this facility to others.

Barbara S

Memory Care

Family/friend

August 2, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Toured 8 Memory Care Facilities

My mother has been at Heartis since, Jan 2023. Her care has been phenomenal! Leanne in Marketing was my first contact with Heartis Brookfield. She took time aside from my tour to talk to me and share her personal experience and understanding of the transition for my mother. The Generations Manager [name removed] truly LOVES her residents and makes sure ALL caregivers provide excellent care. [name removed] knows my mom's history and updates me often. [name removed] considers the residents as family and provides any care needed along with her role as manager. Never hesitates to help! She takes the time to sit and talk with my mom. They all know me by first name and I am always welcomed. I toured 8 memory care facilities prior to coming to Heartis Brookfield. None compare to the cleanliness, care, and compassion. Even when she was hospitalized staff came to visit. They go above and beyond not because they have to, but because they love what they do. Thank you Generations [name removed], [name removed], and Caregivers!!!

Celeste C

Memory Care

Family/friend

July 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I am happy I found Heartis Village Brookfield for my dear husband of 45 years

My husband has been a resident since May 2023. Prior to coming to Heartis Village, he resided at a different memory care unit for 9 mo. and were so turned off by the care or should I say lack of care. I decided to look for a better facility for my husband. I toured 3 and decided on Heartis. I found the executive administrators to be friendly , kind, empathetic, transparent and very professional. The staff is attentive, very caring, so kind to their residents. All residents are treated with respect. I see hugs and an occasional kiss given to residents. I also want to mention the activities people and the amazing job they do to keep the residents active and involved. The meals are amazing, and the Chef comes out to ask the residents if they enjoyed their meal. And thanks to Maintenance and housekeeping everything is well maintained and clean. I am so pleased and happy that I found Heartis Village for my dear husband of 45 years.

Dick C

Assisted Living

Toured community

July 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

We know exactly where we are coming to when the time comes.

Today's tour was absolutely tip-top. Heartis looks beautiful and the staff people we happened to encounter all seemed pleasant, upbeat, and all that a resident could hope to have in their staff. Because we have no nearby family, if we have any sense that either one (or both) of us needs assistance, I know exactly whom I am coming to see. Thank you for the big-time investment you made and again, thanks to you, I now feel we can get nice care when the day comes.

Lisa C

Assisted Living

Family/friend

May 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of Mind

We have been so pleased with our experience at Heartis Village - Brookfield. They have provided a true community for our mom (and peace of mind for us), knowing she is truly cared for and respected by the staff. The team provides so many opportunities for the residents to gather and participate in activities and to our delight - our mom participates with enthusiasm! I highly recommend this loving community.

Kathy

Assisted Living

Family/friend

May 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Outstanding Service - Emergency Respite, Decided to Move In Permanently.

I assisted a friend to find emergency placement/respite when she was unable to be by herself and in-home care was unable to meet her 24 hour/day care needs. I toured one day, and they helped placement occur the very next day. This quick turn around is challenging, but the Heartis Team stepped up to assess and assist with very timely coordination and admission. While she was only planning to stay a couple weeks, she decided she was comfortable, and there were many things she would no longer need to worry about if she lived at Heartis. She is moving to her permanent one-bedroom apartment and bringing everything she wants from her house to make her Heartis HOME next week. She has also developed a few new friends .. another bonus! No Place is Perfect, but Heartis has come close.

Amy S

Assisted Living

Family/friend

March 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We made the right decision

Our dad moved in [date removed]. Although we were unsure what to expect, the whole experience turned out to be more than we ever expected.The staff has been so good in their level of care and compassion, especially [name removed]. The communication has been very thorough and has helped us guide our way through this journey. We are all very happy with the choice we made to move into Heartis.

Janice W.

Memory Care

Family/friend

March 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Compassionate Care

Our mom receives great care from [name removed] and her staff in Generations (memory care) at Heartis Brookfield. They treat mom with compassion and respect. Kudos to [name removed] [name removed] [name removed] [name removed] name removed] [name removed] and [name removed] . They are a 5-star team.

Heartis Village of Brookfield

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Map of the neighborhood around Heartis Village of Brookfield

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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