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Heritage Woods of Rockford

202 N Showplace Dr, Rockford, IL 61107

For more information about senior living options:
(866) 374-4058
8 reviews
Add review
  • 5 star
    37%
  • 4 star
    25%
  • 3 star
    0%
  • 2 star
    13%
  • 1 star
    25%
See all reviews
7.3
Review score
856 reviews
78 facilities
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Heritage Woods of Rockford
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Heritage Woods of Rockford community exterior
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street view of Heritage Woods of Rockford

Anonymous

Family/friend

5.0 out of 5 stars

smooth transition

Heritage Woods of Rockford has made the transition as smooth and painless as possible. My mother was a little hesitant and they did everything they could to ensure the transition went smoothly. They made it a pleasant experience, were very accommodating, and have been very caring all throughout.

Read all reviews

Heritage Woods of Rockford

Heritage Woods of Rockford in Rockford, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for Heritage Woods of Rockford

Overall Experience
3.3
Cleanliness
3.3
Friendliness
3.1
Care Services
2.0
Staff
5.0
Activities
2.0
Value for Cost
3.1

A Place for Mom has scored Heritage Woods of Rockford with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage Woods of Rockford has 8 reviews with an average "overall experience" of 3.3 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 10/9/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Dawn

Assisted Living

Toured community

October 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Beautiful Community

This is a beautiful clean senior community. The staff are very welcoming and knowledgeable. They are very familiar with the Illinois Financial Assistance program which can be used in this community.

Anonymous

Assisted Living

Family/friend

December 4, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

All about the money

Wish there was a zero rating. My aunt was in the hospital and the management kept harping on how much money she owed. In contrast, my father was in assisted living in another facility He is in the hospital also. The facility returned his rent check. They didn't have the heart to charge him while he was in the hospital HUGE difference. Heritage Woods is ALL about the money - PERIOD. Mark this one off your list

Anonymous

Assisted Living

Family/friend

March 11, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Run away

Residents were left sitting after breakfast and not moved for up to an hour. They do not give a crap about their residents. My aunt was seriously ill in the hospital. I called Heritage Woods office with her serious health update on Sunday. The office didn't get in contact with me about my aunt until Wednesday and that was only because she was low on funds and they wanted to know about money and what they should do with her things I frankly wouldn't board my dog there. They obviously don't care AT ALL about their residents in the business office.

Anonymous

Assisted Living

Toured community

May 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A good looking place

The staff I met were friendly and helpful. They seem to offer some nice amenities and the community looked clean. They do have a waiting list and we were looking for something sooner.

Anonymous

Assisted Living

Toured community

February 5, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

This place is wonderful! I was VERY impressed with the level of caring for the residents and the way the staff interacted with them. Both the Studio and the one bedroom were a Beautiful surprise as to size and layout! This is te first place we've looked at but I think it will be hard to beat!

Anonymous

Assisted Living

Toured community

September 27, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The staff was wonderful and they answered all the questions that I had. The community was clean and kept up. The had activities that my loved one maybe able to do. I would recommend this community to family and to friends.

Anonymous

Assisted Living

Family/friend

May 26, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

smooth transition

Heritage Woods of Rockford has made the transition as smooth and painless as possible. My mother was a little hesitant and they did everything they could to ensure the transition went smoothly. They made it a pleasant experience, were very accommodating, and have been very caring all throughout.

Anonymous

Assisted Living

Toured community

August 9, 2013

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
0.5
Value for Cost
2.0

Unfriendly and Rude

I found this place worrisome. Even during my tour they weren't nice to the residents. I'm a nurse practitioner and my patients would say that they're just not nice there and when I went I saw what they were talking about. Because of their rudeness and authorotative attitude, I had to give them a 2.

Heritage Woods of Rockford

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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