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Heritage Woods of South Elgin

700 North Mclean Boulevard, South Elgin, IL 60177

For more information about senior living options:
(866) 374-4058
8.0
Review score
5 reviews
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8.0
Review score
5 reviews
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    60%
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    20%
  • 3 star
    20%
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    0%
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7.3
Review score
856 reviews
78 facilities
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Heritage Woods of South Elgin
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Heritage Woods of South Elgin community exterior
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anonymous

Child of resident/client

4.0 out of 5 stars

Would recommend to other families

We chose Heritage Woods of South Elgin because of the convenient location, they accept Medicaid, and just the overall gut feeling. I toured 7 places and I got the best feeling here. The director of sales is very nice and friendly and gets back to you in a timely manner. Same about management, they would meet with me when I had any concerns. The one negative thing that happened after we moved in was the entire nursing staff left, so there was just one nurse there that we had worked with. They had to get people from corporate to come help while they were looking for new staff. Unfortunately it was a short experience for us, but I would recommend them to others looking.

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Heritage Woods of South Elgin

For those 65 and older in South Elgin, Illinois, Heritage Woods of South Elgin is the area's leading choice for independent and assisted living services. Our top-notch community weds the convenience of a full-service assisted living community with the independence and amenities of a residential apartment complex. Our gorgeous campus features White Oaks—a quaint memory care community where those overcoming the challenges of Alzheimer’s and dementia can find compassionate aid. Whether you desire assistance with daily chores or specialized memory care, the committed staff of Heritage Woods of South Elgin strives to deliver support that meets each residents’ needs. We’re proudly managed by Gardant Management Solution, a company dedicated to touching lives by providing dignified lifestyles. Gardant’s values of love, compassion, and dignity transcend into the daily lives of everyone here at Heritage of South Elgin. Our common areas are well-maintained and provide space for residents to pursue their interests. Our community activities encourage residents to make friends and relax, while our plethora of services allow residents to lead healthy and happy lives. To discover all that Heritage Woods of South Elgin has to offer, contact an A Place for Mom advisor today.

Community Amenities and Services

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Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Heritage Woods of South Elgin

8 out of 10
Review Score5 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.0
Friendliness
4.0
Care Services
3.7
Staff
3.7
Meals & Dining
5.0
Activities
5.0
Value for Cost
4.5

A Place for Mom has scored Heritage Woods of South Elgin with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage Woods of South Elgin has 5 reviews with an average "overall experience" of 4.3 out of 5.

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1-5 of 5 reviews

Last Updated: 9/24/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Heritage Woods

All is going great with my mom at Heritage Woods of South Elgin!

anonymous

Assisted Living

Family/friend

October 19, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Would recommend to other families

We chose Heritage Woods of South Elgin because of the convenient location, they accept Medicaid, and just the overall gut feeling. I toured 7 places and I got the best feeling here. The director of sales is very nice and friendly and gets back to you in a timely manner. Same about management, they would meet with me when I had any concerns. The one negative thing that happened after we moved in was the entire nursing staff left, so there was just one nurse there that we had worked with. They had to get people from corporate to come help while they were looking for new staff. Unfortunately it was a short experience for us, but I would recommend them to others looking.

Greg S

Assisted Living

Toured community

February 9, 2022

5.0 out of 5 stars
Verified Review

My tour review

This community was okay but there was another community that I liked more.They took me around and showed me everything on the tour but there was still another that stood out more to me.

anonymous

Assisted Living

Toured community

November 16, 2021

5.0 out of 5 stars
Verified Review

My tour review

I loved this community, they try to keep people as long as possible but it was more nursing home than lively due to how long some of the residents have been here. The tour experience was great.

anonymous

Assisted Living

Family/friend

June 2, 2021

2.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Care Services
2.0
Staff
2.0
Meals & Dining
5.0

Our Experience

It's a big place, with a lot of residents. My loved one was only there for 17 nights. Overall the few times I was allowed to go in, mostly just the move-in day. The building itself seemed clean, but the entryway in the dead of winter was disgusting. There were cigarette butts where everyone would congregate to smoke, so you had to walk through smokers to get into the building ,which was a turn-off to me. They were supposed to clean the rooms every week, but I don't think they cleaned it the whole time she was there. They did do her laundry maybe once. The sales lady was super nice, and the manager seems to be upfront and friendly. I didn't get a really good feeling with maybe a couple of the nurses. They were just kind of in a hurry, like maybe they were stressed with a lot going on. My loved one ended up being a fall risk, and I feel like she really shouldn't have been there. She needed more care than anyone realized. They did an assessment of her while she was at rehab, and I feel like they should have known. My loved one had a fall behind closed doors and ended up in the hospital. The day she went into the hospital , I asked to speak to the nurse on the phone and there ewas no registered nurse in for t he day. That was on a Saturday. It was all just a mess and not a good experience. It was too bad, because I was so excited goign ink, and then Physical, mental, monetary stress involved getting her moved out. The only positive was my loved told me she loved the food, the few meals that she had there. It didn't look like they were activities at all due to Covid.

Heritage Woods of South Elgin

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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