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242 Greenbriar Rd 242 Greenbriar Rd, Yorkville, IL 60560
Anonymous
Child of resident/client
Heritage Woods of Yorkville review
What I like the most about Heritage Woods of Yorkville is the staff. The staff members there are very friendly and I would recommend this community to other families based on the experience I have had so far.
Read all reviewsHeritage Woods of Yorkville
Heritage Woods of Yorkville in Yorkville, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Heritage Woods of Yorkville with 8.6 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage Woods of Yorkville has 16 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
August 7, 2024
What I like the most about Heritage Woods of Yorkville is the staff. The staff members there are very friendly and I would recommend this community to other families based on the experience I have had so far.
Anonymous
Assisted LivingFamily/friend
June 17, 2024
Quality of care got a low mark because there is almost no care provided. If you are pretty healthy and independent, this place is great. When my mom caught Covid from a resident who was sneezing and coughing at an event, she was told to stay in her room for a week. No one came to examine her, check her breathing(she's on oxygen), etc. They did bring meals, but that's all. The RNs leave at 4 pm and they were the only ones authorized to switch over my mom's oxygen tank so she could come down to dinner at 5 pm. That was a continual hassle. Only one CNA knew how to do it and broke the rules, but she was not always on duty. The director and the business managerdid not seem to know what was going on with finances when my mom switched to Medicaid. I had several questions they could not answer...even though they had told us they were the experts! When my mom was in the hospital and then rehab, I texted and called the director to ask about the procedure for move out. I received no response. The business manager emailed and told me to pay for the next month, which I did. (Found out later the director was not happy about that.) When I stopped by my mom's apartment to pick up toiletries, I found a sign taped to the cabinet that said not to leave any garbage or furniture when she moved out. That was the extent of move out instructions.
Anonymous
Assisted LivingFamily/friend
December 29, 2023
Everything was pretty well explained but having any and all financial requirements and processes lined out helps eliminate anxiety. Also to know the medical requirements of the resident needed so family can arrange that as soon as possible. Overall everyone there worked with us very well and at our pace. It was a wonderful experience.
anonymous
Assisted LivingFamily/friend
January 12, 2023
Heritage Woods of Yorkville is super clean and the staff is wonderful and cheerful.
Maralissa P
Assisted LivingFamily/friend
April 14, 2022
Minimal help with ADLs. RN works 40 hr wk, not there nights/weekends. Family told all staff in-house but aides mostly agency = rotating strangers providing care. "Good" activities, going out somewhere are RARE. On Medicaid? [price removed] left after cable/phone, you can't go unless family pays. HUGE positive is Medicaid residents get private room. [price removed]+/mo private pay. Our big problem - LACK OF PROMISED CARE/ACTIVITIES. Treated like complainers by apathetic Administrator when we pointed out specific items in Dad's contract not being done. No 2/wk showers, aides spent under 10 mins/day interacting with him, they complained LOUDLY if he'd buzz for a little help standing up from toilet. Calendar activities a joke, shows many daily options but most are lame worksheets left on door to be done alone. Contract states care and activity plan individual to Dad's needs, never happened. Activity woman snippy when asked about activity plan. Average food. Waiting on partial refund 3 mos after move-out.
Anonymous
Assisted LivingToured community
March 10, 2021
Nice facility,clean, no smells. Has 89 units. 1 bedroom viewed was large enough for home furniture.Large bathroom with HC bathroom. Would be able to get w/c through front door and bathroom. No vet discount. Price is a little high. Age in place +.
Bonnie
Assisted LivingFamily/friend
August 7, 2020
It is a great place for your loved one. I feel she is safe and secure. The food is good. My mom has made some new friends. They have done a good job with Covid-19. It is hard not to be able to visit my mom. It is a hard situation.
Anonymous
Assisted LivingToured community
September 21, 2019
Was a nice smaller place and everyone seemed happy. I was disappointed that I didn't get to see a studio or apt. There is a wait list to get in but I don't have even an estimate of time, [name removed] wouldn't even give any time frame. I understand they don't know for sure, but it would be nice to know if it could be 3 mos or 3 years.
Tammy S.
Assisted LivingFamily/friend
June 16, 2018
From the very first impression on my tour of Heritage Woods, to the move in date for our Mom, Heritage Woods is nothing short of beautiful inside and out including the staff that serves our loved one. What an incredible alternative for families to know that their loved one is safe, medically manged and Happy. Thank you so much. [Name removed]
Anonymous
Assisted LivingToured community
June 26, 2017
We toured this community and we would happy for my mom to have moved in here. The community was clean and they offer nice healthy meals. The activities would have been good for my mom to participate. We would recommend that other families tour this community for care for a loved one with a good value
Anonymous
Assisted LivingToured community
December 13, 2016
I liked this community. I thought it was pretty and the people were nice. The community seemed clean. Mom did not feel comfortable with this community.
C Meyer
Assisted LivingFamily/friend
April 12, 2016
We toured several facilities, several times, in order to find a place where my father would feel "at home". We chose Heritage Woods Yorkville for several reasons. Our main reason (and most important to Dad) was that it was centrally located between the 5 children so it would be easy to visit and keep him involved with family. Most important for the 5 children though, was that it be a comfortable, safe environment for Dad. Each time we toured and now when we visit everyone is very friendly and helpful. Even the other residents are smiling and friendly. (We consider that a great sign.) Dad has to take several doses of medication throughout the day, and the nurses and CNAs were wonderful to help us get him on a routine and keep him on track so he can stay active. The facility is clean and fresh smelling, Dad says the food is good, and there are a lot of activities available for him to participate in. This move to Heritage Woods Yorkville has helped Dad gain his independence back. We feel like he's home again!
Anonymous
Assisted LivingToured community
March 10, 2016
We toured here when we were looking. When you walk in, the lobbies have huge staircases that wind up, and they are beautiful. I don't know that the residents go up and down them much, but they were very nice. I thought it was beautiful, but mom didn't like it. It wasn't the right fit for us.
Anonymous
Assisted LivingFamily/friend
August 5, 2014
This place is amazing! My mom has been a resident at Heritage Woods of Yorkville for several years and I just cant say enough good things about this wonderful place. The loving and compassionate care that is shown to all the resident's is evident from the moment you walk in the door. Everyone is so helpful and accommodating. I could not imagine mom getting better care anywhere else!
Anonymous
Assisted LivingFamily/friend
July 16, 2014
They were not my friend. It is not even assisted care. It is below that. They say it’s assisted, but it’s not. Last winter my loved one was there for six months and they – she fell, and fell, and fell- she went to the ER nine times - they wouldn’t call me. Finally she broke her back and had to go to rehab.
A Place For Mom Customer
Assisted LivingToured community
May 6, 2013
No ability to assist with colostomy care even if Mom learns daily care. This facility may not be appropriate even if colostomy reversed due to memory issues becoming more significant during illness.
Heritage Woods of Yorkville
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
