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Highpoint at Fort Mill

5028 Holloway Drive, Fort Mill, SC 29715

For pricing & availability:
(866) 374-4058
7.1
Review score
6 reviews
Add review
7.1
Review score
6 reviews
  • 5 star
    50%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    17%
  • 1 star
    33%
See all reviews
8.0
Review score
1145 reviews
32 facilities
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Highpoint at Fort Mill
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Anonymous

Resident/client

5.0 out of 5 stars

overall a warm, caring community.

Everyone living here is VERY friendly and welcoming. This is a very big plus . The staff works very hard and mostly do their best. At times things do not get fixed as quickly as one would like. Our executive director works very hard. Residents feel, however, that there is a breakdown in communication. We do not get informed in a timely manner. Overall, I would recommend this facility for independent living.

Read all reviews

Highpoint at Fort Mill

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Highpoint at Fort Mill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Highpoint at Fort Mill

7.1 out of 10
Review Score12 reviewsWrite a review
Overall Experience
3.2
Cleanliness
3.7
Friendliness
3.7
Care Services
3.3
Staff
3.5
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.0

A Place for Mom has scored Highpoint at Fort Mill with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Highpoint at Fort Mill has 12 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 6/12/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Debby

Assisted Living

Family/friend

June 12, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Highpoint at Fort Mill

It's a sales job. And that's all it is my recommendation is to catch someone going in and ask for their opinion. Be wise. Be aware, ask questions and trust your gut. The fit is always right. We were right but we went often at different times and different days but why goes on beyond that who knows. They have an excuse for everything. Level 1 Messed up my dads medications a week ago kicked him out he's in hospice now but they never did a care plan like they promised. Communication is terrible. We begged to have a meeting after the first 30 days and was supposed to have a meeting regularly but that never happened.

Debby

Assisted Living

Family/friend

June 12, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Highpoint at Fort Mill

It's a sales job. And that's all it is my recommendation is to catch someone going in and ask for their opinion. Be wise. Be aware, ask questions and trust your gut. The fit is always right. We were right but we went often at different times and different days but why goes on beyond that who knows. They have an excuse for everything. Level 1 Messed up my dads medications a week ago kicked him out he's in hospice now but they never did a care plan like they promised. Communication is terrible. We begged to have a meeting after the first 30 days and was supposed to have a meeting regularly but that never happened.

Kelly

Memory Care

Family/friend

June 9, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
2.0

Horrific

Please absolutely do not send your loved one here. Imagine you find out that the staff FORGOT about your loved one and left him alone in his room for almost 20 hours. No help getting to bed, no breakfast, no medications administered, no lunch - NOTHING. NO ONE CHECKED ON HIM ONCE until we arrived to find him in the same spot he was left. It was outright disgraceful! - That alone would be enough to scare anyone from this place, but also be advised that this place has NO PROCEDURES, no sign out procedures, so it's easy to see how they don't know who is or isn't in the facility at any given moment. I also witnessed other residents in the facility miss dinner simply because the staff forgot to get them. My loved one's bed sheets were NEVER changed in the month he was there. I could continue, but this place has already wasted enough of our time. Please do not send anyone to this place, and don't let [name removed](the "director") fool you, she doesn't have a clue what's going on in that place.

Kelly

Memory Care

Family/friend

June 9, 2025

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
2.0

Horrific

Please absolutely do not send your loved one here. Imagine you find out that the staff FORGOT about your loved one and left him alone in his room for almost 20 hours. No help getting to bed, no breakfast, no medications administered, no lunch - NOTHING. NO ONE CHECKED ON HIM ONCE until we arrived to find him in the same spot he was left. It was outright disgraceful! - That alone would be enough to scare anyone from this place, but also be advised that this place has NO PROCEDURES, no sign out procedures, so it's easy to see how they don't know who is or isn't in the facility at any given moment. I also witnessed other residents in the facility miss dinner simply because the staff forgot to get them. My loved one's bed sheets were NEVER changed in the month he was there. I could continue, but this place has already wasted enough of our time. Please do not send anyone to this place, and don't let [name removed](the "director") fool you, she doesn't have a clue what's going on in that place.

Anonymous

Independent Living

Resident/client

April 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

overall a warm, caring community.

Everyone living here is VERY friendly and welcoming. This is a very big plus . The staff works very hard and mostly do their best. At times things do not get fixed as quickly as one would like. Our executive director works very hard. Residents feel, however, that there is a breakdown in communication. We do not get informed in a timely manner. Overall, I would recommend this facility for independent living.

Anonymous

Independent Living

Resident/client

April 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

overall a warm, caring community.

Everyone living here is VERY friendly and welcoming. This is a very big plus . The staff works very hard and mostly do their best. At times things do not get fixed as quickly as one would like. Our executive director works very hard. Residents feel, however, that there is a breakdown in communication. We do not get informed in a timely manner. Overall, I would recommend this facility for independent living.

Amy B

Assisted Living

Family/friend

September 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place!

We moved my mother in law into Highpoint Assisted Living in July of 2024. The facilities are gorgeous, the staff is great, food is excellent, and so far they have done everything they promised. The communication is great across the different departments. This has been a difficult transition for us, they have been right by our side the entire time.

Amy B

Assisted Living

Family/friend

September 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place!

We moved my mother in law into Highpoint Assisted Living in July of 2024. The facilities are gorgeous, the staff is great, food is excellent, and so far they have done everything they promised. The communication is great across the different departments. This has been a difficult transition for us, they have been right by our side the entire time.

Anonymous

Assisted Living

Family/friend

September 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Would not recommend

Well I was paying [fee removed] plus a month and my Mom had a UTI in June and was on antibiotics. The Director of Nursing asked me to have someone spend night with her on that particular weekend. I wasn't available to spend night. I was then asked to pick her up to have her spend night somewhere else and I was told it has to happen via text message. My mom spent the night with a friend, woke up during the night to go to the bathroom, was disoriented in a new environment because she had slept every night in her room at High Point for the past 3 1/2 months. She tripped and fell and broke her jaw, had to be in hospital for 1 week, rehab for 2 weeks and she is still going to physical therapy twice a week 3 months later. My mom is no longer at High Point for all of these reasons.

Anonymous

Assisted Living

Family/friend

September 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Would not recommend

Well I was paying [fee removed] plus a month and my Mom had a UTI in June and was on antibiotics. The Director of Nursing asked me to have someone spend night with her on that particular weekend. I wasn't available to spend night. I was then asked to pick her up to have her spend night somewhere else and I was told it has to happen via text message. My mom spent the night with a friend, woke up during the night to go to the bathroom, was disoriented in a new environment because she had slept every night in her room at High Point for the past 3 1/2 months. She tripped and fell and broke her jaw, had to be in hospital for 1 week, rehab for 2 weeks and she is still going to physical therapy twice a week 3 months later. My mom is no longer at High Point for all of these reasons.

Adrienne

Independent Living

Resident/client

May 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

High Point in Fort Mill:New and Inviting

High Point in Fort Mill’s first residents moved in the end of October of 2023. When I went to check it out in January of 2024, the friendliness of the residents was the first thing that impressed me. I liked the layout of the apartments and the services provided (meals, cleaning once a week, workout area with fitness/wellness classes, movies, games, etc.). I moved in on March 1st and I am enjoying all that High Point has to offer! Come and take a look!

Adrienne

Independent Living

Resident/client

May 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

High Point in Fort Mill:New and Inviting

High Point in Fort Mill’s first residents moved in the end of October of 2023. When I went to check it out in January of 2024, the friendliness of the residents was the first thing that impressed me. I liked the layout of the apartments and the services provided (meals, cleaning once a week, workout area with fitness/wellness classes, movies, games, etc.). I moved in on March 1st and I am enjoying all that High Point has to offer! Come and take a look!

Highpoint at Fort Mill

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Highpoint at Fort Mill

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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