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Holiday Echo Ridge

8458 Gleason Drive, Knoxville, TN 37919

For pricing & availability:
(866) 374-4058
8.1
Review score
110 reviews
Add review
8.1
Review score
110 reviews
  • 5 star
    43%
  • 4 star
    22%
  • 3 star
    16%
  • 2 star
    6%
  • 1 star
    13%
See all reviews
9.2
Review score
10279 reviews
133 facilities
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Holiday Echo Ridge
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Holiday Echo Ridge
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Holiday Echo Ridge

I guess the main complaint from my mother in law (and rumor amongst the residents) would be the quality of the food. I can only say "rumor" since I never personally ate there. Staff was always pleasant and kind! Loved that! OH.... I would love to see the flooring fixed, especially on the 3rd floor in her old hallway. These seniors trip over their own two feet, and those humps under the carpet nearly took me out every time! Thank you for being that safe spot for her for this period of time.

Read all reviews

Holiday Echo Ridge

Vibrant, green grounds, charming lap siding, and stunning flowerbeds create a quaint, picturesque setting at Holiday Echo Ridge — a Holiday Retirement community offering independent living services in Knoxville, Tennessee. Enjoy the sound of the grand piano, while relaxing in the bright, hexagonal atrium lobby, or browse the extensive library in search of your new favorite novel. At Holiday Echo Ridge, there’s no strict daily schedule, giving you the freedom to choose how to spend each day. This is a pet-friendly community, so feel free to bring your favorite four-legged friend along with you!

Community Services and Amenities

Maintaining a household can be a challenging and time-consuming job, leaving you with little time and energy to pursue new interests and hobbies. At Holiday Echo Ridge, professional associates provide regular housekeeping, linen, and maintenance services, enabling you to focus on more important things. Check out local restaurants, shopping districts, and other attractions with complimentary transportation services. When you return home, you’ll be able to enjoy a delicious and nutritious Chef-inspired meal and served in the exquisite dining hall. A variety of menu items are offered, giving you the opportunity to choose a meal that satisfies your personal preferences as well as your dietary...

Senior living options offered

  • Independent Living

Holiday Echo Ridge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Holiday Echo Ridge

8.1 out of 10
Review Score110 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.6
Staff
3.9
Meals & Dining
3.2
Activities
3.8
Value for Cost
3.5

A Place for Mom has scored Holiday Echo Ridge with 8.1 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Holiday Echo Ridge has 110 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 110 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

September 19, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Would not recommend

I could confidently give Echo Ridge a 0, but since that is impossible, 1 on categories 1-8. No management or help was in the building after 7:30 pm during the 2 months I lived there. The hallways were dirty and the common areas received little attention. The outside of the building looks promising, but the fact is the facility is poorly managed. I cannot recommend it. I was charged a "Community Fee" of $[removed] when I rented the apartment, and no art of that was returned to me when I moved. There was a Halloween party, but activities were few. The food was just not up to par. Cafeteria grade, and nutrition was not a factor in deciding daily menus. To top it off, I contacted COVID while there. I was glad to find another place to live.

Anonymous

Independent Living

Family/friend

August 28, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
2.0
Meals & Dining
5.0

Holiday Echo Ridge

One, there have been many problems involving staff positions not being filled, from the top all the way down to the person who is supposed to do light housekeeping and bed linens (which was not happening). Two, there have been quite a few facility issues including several lately which have caused multiple fire and flood evacuations. Three, my brother is local to the facility and could answer many of these questions better than I can. He has spoken with a vice president of the parent organization over the phone quite a few times.

Anonymous

Independent Living

Family/friend

August 4, 2025

4.0 out of 5 stars
Verified Review

Review for Holiday Echo Ridge

I guess the main complaint from my mother in law (and rumor amongst the residents) would be the quality of the food. I can only say "rumor" since I never personally ate there. Staff was always pleasant and kind! Loved that! OH.... I would love to see the flooring fixed, especially on the 3rd floor in her old hallway. These seniors trip over their own two feet, and those humps under the carpet nearly took me out every time! Thank you for being that safe spot for her for this period of time.

Anonymous

Independent Living

Resident/client

July 30, 2025

1.0 out of 5 stars
Verified Review

Bad experience

Food got worse as time went on. Bus didn't run half the time. Director and maintenance lead serving tables. Safety issues. Structural issues

Anonymous

Independent Living

Resident/client

July 29, 2025

3.0 out of 5 stars
Verified Review

Review for Holiday Echo Ridge

We have been here almost 3 months. Our room has only been cleaned 3 times. If you can call half vacuuming and half cleaning the toilet. No dusting, no cleaning counters or the tub. They should not be allowed to advertise that they clean the apartments, because they don't. Never asked if we had any laundry to be done. They advertise that too. Absolute false Advertisement!! The doors on all 3 closets have not been repaired. I would not recommend this place to anyone based on what they promise. If you come here just come knowing that they do not follow through with what they advertise. I've even asked if they know someone I could hire myself to get the work done. Nothing there either! I love that we are right in the city, yet it feels like we are in the country. The grounds are beautiful. The food is good. If you don't like one thing on the menu you have options, which is good. I don't mean to be ugly but we came here based on what they offered, but we definitely don't get it.

Anonymous

Independent Living

Resident/client

May 20, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Although improving, Expensive for quality

Maintenance is a bit slow, but they try...not real swift about plumbing or cable TV issues...food used to be pretty unpalatable, but they have a relatively new chef, who has improved the food 1000% , and she genuinely cares about the people, and the food they're getting.. the worst thing about that aspect, is that sometimes they don't have what is on printed menu, or they don't have enough.. but that's not the kitchen's fault, that's management, and budget considerations, rather than people considerations..

Phyllis

Independent Living

Family/friend

May 13, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Do not recommend. Roach bugs. Leak in the air conditioning running into floor.

They reimbursed her because she had to move out in the middle of the month. They already took the full month. Reimbursed her then the next day they took it back. I had to threaten legal action to get her money back. They still didn't reimburse all of her money. It makes you wonder if someone is not looking out for these older people how many residents do they do this to. It was terrible.

Johnnie B

Independent Living

Toured community

May 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

A great place to live everyone real nice and helpful

Everyone is helpful and friendly they real great .they take you where you need to go and have actives you can do.The people who live here are nice and friendly.I have made friends with a few of them.i would till everybody how nice this place is

Anonymous

Independent Living

Resident/client

March 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Holiday Echo Ridge

I feel very comfortable here and yes I would recommend Holiday Echo Ridge to other families.

Anonymous

Independent Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Holiday Echo Ridge

The manager [name removed] is amazing. She's so friendly and made mom's move in easy. She checks in on Mom to make sure she's doing well and offers suggestions to make things easier for her. Her housekeeper is so sweet and always keeps things tidy. Everyone I have talked to there said they love the place and we can see why.

Jan E

Independent Living

Family/friend

January 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Complete

Echo Ridge promotes total well being of the resident. From nutrition, social, physical , emotional, and spiritual, residents can lead a complete and well rounded life style. The staff - ALL the staff - is aware of the resident’s status and any need or concern they may have and are ready and willing to help.

Anonymous

Independent Living

Family/friend

January 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for Holiday Echo Ridge

She choose because her room was so nice, freshly updated first floor and pet friendly. The maintenance guy, cleaning staff and kitchen crew are all awesome. I would recommend to others.

Anonymous

Independent Living

Resident/client

January 13, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Would not recommend not a good value for the money

The staff, if you can find them are not very friendly. Anything would be an improvement on the food... they would put this menu out for the next day and not have what was on the menu. I would not recommend Echo Ridge, it is not a good value for the money.

AK

Independent Living

Family/friend

December 17, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Review for Holiday Echo Ridge

I would recommend the service (a place for mom). I would not recommend the facility that my grandmother is in. They have not upheld their end of the contract and have consistent facility and staff issues that have to be remedied by going up through the chain of command outside of the building or by residents moving out. We picked them because of the affordability, activities and accommodations, and location to medical services

A Former Resident

Independent Living

Resident/client

November 28, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

RUN, DO NOT WALK, AWAY FROM THIS PLACE

Poorly maintained to put it mildly, with peeling paint (in the unit I occupied) to say nothing of the filthy carpeting throughout the building. I was told when I moved in that the entire building (which hasn’t been updated in 30 years or more) would be updated and modernized “this spring,” then “this fall,” then “sometime in 2025”—so if you tour and they tell you this, don’t believe it. Structural problems so bad that every resident on the first floor of the west wing is being forced to relocate to other units so that support beams can be replaced—and who will be forced to pay a > $[removed] fee to move back to their units. Very poor-quality food rich in calories, carbohydrates, cholesterol & sodium, but very low in fruits, vegetables, protein & variety. With but *one* notable exception, all-woke staff who very definitely do not treat the residents as employers to be served who pay their salaries. My 11 months there were pure, unadulterated misery & I couldn’t be happier to be out.

Susan W

Independent Living

Resident/client

September 11, 2024

3.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Dirty not enough help meals awful,

It is awful. I can’t wait to move. Everything is old meals are a joke. No fresh fruit or veggies. Roast beef on menu but it was sliced deli meat. Maybe three meals that were hot. Bread so hard it could be a hammer. Very poor management. Things are not done for the residents but at the convenience of the staff. The over all place is dirty and run down. I have been here 2 and a half mi this and moving AGAIN. I am moving to [community name removed] which I can hardly wait. There are people here who belong in assisted living. Even an occupant who was at assisted living and moved here who should not be here. I would not recommend this place ever. Thank you for being so nice to deal with when I was in dire need of a room. You guys are great

Louise Andrea Dube

Independent Living

Toured community

August 27, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The best one yet out of 20 that I checked out I've no more to say that's all I have. I love this place and I hope to stay here until I die. What do you want me to say? Isn't this enough for you? I told you what I felt.

Lacey D

Independent Living

Family/friend

August 16, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Throwing senior citizens out

They have thrown 2 senior citizens out in 2 months. Some of these people have no where to go. They are about to throw out an older gentleman, for being "complained" on too much. This man is extremely friendly, and means absolutely no harm. He has no family, be has nowhere to go after he's kicked out. This is ridiculous. They also run out of food for residents, almost daily.

Tracey N

Independent Living

Family/friend

August 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Echo Ridge Experience

The main reasons we chose Echo Ridge was because of the price, safety, and the fact that they will take them anywhere, anytime. I would tell others to make sure you don't tell the housekeeper you don't need anything because they won't wash sheets or towels, dust, wipe bathroom down or vacuum. Say yes go ahead and do my room

Timothy B Smith

Independent Living

Resident/client

July 10, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Needs new leadership, more maintenance staff.

General manager talks a good game up on initial conversation, but only talks about and displays (via Zoom call) most positive aspects of the facility. Have experienced much turnover in only 2 months residence, with many others seeking alternative residence. Ineffective to poor maintenance, inconsistencies with available menu options, running out of many listed/promoted items (although serving staff is VERY good, very attentive, accommodating, etc. Many maintenance items don't receive attention for months, and in some cases, YEARS. I am currently seeking alternative residence myself.

Holiday Echo Ridge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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