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Home Instead - Carson City, NV

444 W Washington St, Carson City, NV 89703

For services offered:
(866) 374-4058
3.0
Review score
4 reviews
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Home Instead - Carson City, NV
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Home Instead - Carson City, NV

Senior living options offered

  • Home Care

Home Instead - Carson City, NV

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Home Instead - Carson City, NV

3.0 out of 5 stars
4 reviewsWrite a review
Overall Experience
3.0
Friendliness
3.7
Care Services
3.7
Value for Cost
2.7

Filters

1-4 of 4 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sandra A

Home Care

October 22, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Our homestead experience

Great office response and [name removed] is excellent with his care. [name removed] is always early and makes sure someone is here if she can't make it . [name removed] is excellent at everything.

Dave M

Home Care

October 21, 2025

2.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0

Home Care experience

Overall experience was good at first but then there was a lot of employee turnover. Reliability was good at first and because of employee turnover it was always a guess which caregiver was coming. Ease of starting care - Just had to fill out basic paperwork and give them your banking information. There was a lot of paperwork but that is to be expected. Communication and response was good for when they had a problem with a caregiver showing up but when it came to a billing question or getting copies of what you were being billed for that took a long time to get someone to contact you. Friendliness. The caregivers and the people in the office were very friendly when you talked to them in person. Quality of care should have been a 4. The caregivers that came to the house were very professional and helpful. Because of the turnover the caregivers were different ones a lot of the time. Value. They were more expensive than other companies and they did not supply a superior service If you have a billing problem and they owe you money it could take a while to receive your check.

Anonymous

Home Care

Family/friend

September 12, 2024

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
1.0
Care Services
5.0

Room for improvement

Our caregivers were always clean, but the district manager was pretty nasty with my mother. They really didn't make meals as requested. Occasionally a hot dog and potatoes salad was served. Nobody implemented activities, It is extremely expensive given the care person only received [fee removed] out of the [fee removed] we were paying.

Anonymous

Home Care

Family/friend

December 19, 2023

3.0 out of 5 stars
Verified Review

Challenges of caring for a family member from a distance

I think my biggest concern was that they placed a very inexperienced caregiver with my loved one who had a specific type of dementia that is not an easy one to contend with. I would have appreciated Home Instead being honest with me in sharing her level of experience. I know that dealing with family members who did not live in the same region as our loved one also would have been challenging for Home Instead. We family members were coming at them with different needs or questions. I think we could have done a better job as a team supporting my loved one. We should have had one email that went out to all family members at the same time so there was a more streamline structure.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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