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Home Instead - Jacksonville, FL

9191 R G Skinner Pkwy Suite 803, Jacksonville, FL 32256

For services offered:
(866) 374-4058
4.4
Review score
15 reviews
Add review
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Home Instead - Jacksonville, FL
SaveShare
Home Instead - Jacksonville, FL
6 photos

Esther

Child of resident/client

5.0 out of 5 stars

Highly Recommend

We only used the caregivers for a week, or so, they were very professional, kind and helped my mom when I couldn't be in town. My mom passed away back in July so we will no longer need any service/assistance, thank you

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Home Instead - Jacksonville, FL

Home Instead Senior Care is a franchised company with more than 1000 offices worldwide. Our location in Jacksonville, Florida strives to offer attentive, customized care to seniors in the local area. Home Instead Jacksonville has been in business since 1997 and continues to be run by its original owners. Our franchise services Duval, St. Johns, Nassau, and Flagler Counties. We’re available 24/7 and can provide immediate care services within one hour of your initial consultation.

We’re nationally partnered with JD Power and Associates to provide the best customer service to each of our clients. We’re also recognized as the preferred in-home care provider at many large retirement communities because of the strict hiring requirements we have at Home Instead. Our professional caregiving staff is specially trained to determine the level of care needed to maintain clients in their home safely and comfortably. Our team is also dedicated to providing a great match between caregiver and client, to best support your continuity of care.

Service Options

Our services include such things as companionship, light housekeeping, errands, transportation, medication reminders, and personal care services and daily living assistance. We can also provide for advanced care needs, such as memory care, incontinence care, bathing,...

Senior living options offered

  • Home Care

Home Instead - Jacksonville, FL

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Home Instead - Jacksonville, FL

4.4 out of 5 stars
15 reviewsWrite a review
Overall Experience
4.4
Friendliness
4.4
Care Services
4.4
Value for Cost
4.4

Filters

1-15 of 15 reviews

Last Updated: 10/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Esther

Home Care

Family/friend

October 21, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly Recommend

We only used the caregivers for a week, or so, they were very professional, kind and helped my mom when I couldn't be in town. My mom passed away back in July so we will no longer need any service/assistance, thank you

Anonymous

Home Care

Family/friend

June 11, 2025

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Family experience

Home Instead was responsive to an immediate need for care. They thoroughly explained the process and help to set up a schedule. They responded to concerns we had about caregivers and rearranged schedules if needed.

Melissa

Home Care

Family/friend

April 22, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Our Family Experience

What we like the most about Home Instead is the flexibility of the schedule, especially when my Mom was in and out of the hospital/rehab. The ladies adjusted to my Mom's needs in daily chores, making food, and keeping her comfortable in her home, so she could stay at home. Meant a lot to her and to the family.

Anonymous

Home Care

Family/friend

May 10, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Lovely community

My husband moved here recently and things are going very well. The compassion of the caregivers and the entire staff is impressive. I would recommend them.

Anonymous

Home Care

Family/friend

April 28, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Care at home

I liked this service. They have alot of nice staff members who were able to assist us with someone. The care takers are nice and helpful to our needs. They arrive on time and are always. We like that we now have great care that are always willing to help. I would highy recommend this service to other families for the assistance of a loved one at home.

Marietta Sampson

Home Care

Family/friend

February 4, 2017

1.5 out of 5 stars
Verified Review
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5

Never Home Instead

Would never use this company again. In 16 days had 12 different care givers. I constantly had to give instructions every morning.. a number of the care givers were not qualified to provide the care needed for my mother who had broken her and was not allowed to walk on it for five weeks. When no one showed up on a Friday. I arranged for Synergy Home Care to come. Synergy has been great!

Anonymous

Home Care

Family/friend

December 27, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

In home care for loved ones.

I was very happy with the services that we received from this home care service. We found that the caretakers were able to assist with all the daily needs and personal needs. The caretakers were always on time and very friendly. I have recommended this service to other families who needs in-home care for a loved one.

Lynda Shourds

Home Care

Family/friend

December 17, 2016

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

Thank you for the caring, kind people you sent to our home. It wasn't for many days, but was appreciated so much.

Anonymous

Home Care

November 29, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

It all worked out!

At first we had a problem that the people that they sent where not able to handle my uncle. However, they were good people. The staff did get right on it and the staff that we have now has been doing a great job with him and we are very pleased.

Anonymous

Home Care

Family/friend

November 22, 2016

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

We have peace of mind!!

The caregivers that come out are always on time. They help with some light housework and are great companions. They take dad to some of his appointments. The client representative and everyone I have spoken to on the phone are responsive, understanding and kind. I would recommend this service.

Anonymous

Home Care

November 22, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Not a care in the world!

They have been great with me and my husband. They have done all of the errands and even when we need extra things done they are able to accommodate us with that. We have had no problems with them.

Anonymous

Home Care

August 2, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great option for home care!

The staff from Home Instead Senior Care that come in to help my mom are very helpful. They help her with personal care, medications, cooking, and cleaning. My mom enjoys the help that she receives. My mom has no complaints!

Anonymous

Home Care

Family/friend

July 29, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Help For One Day

It was an okay experience with this agency. I was charged for 4 hours when I used them for 3 hours. I was not told of minimum hour care. The caregiver provided companionship and just sat around with my husband and read some stuff to him. He was not hungry so she did not need to make him lunch. I think the price was too much for the hours.

Anonymous

Home Care

June 7, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Friendly, responsive staff

I was impressed by how responsive their office staff was, and how quickly they were able to get things set up and get someone out to help my parents. I haven't dealt with them directly after getting things set up, but I didn't hear any complaints about the quality of the care from my loved ones.

Anonymous

Home Care

Family/friend

March 20, 2016

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The assistance Stephanie has given has been very helpful and useful.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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