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Independence Village of Waterford

900 North Cass Lake Road, Waterford, MI 48328

For pricing & availability:
(866) 374-4058
9.2
Review score
104 reviews
Add review
9.2
Review score
104 reviews
  • 5 star
    57%
  • 4 star
    27%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    5%
See all reviews
9.5
Review score
11059 reviews
122 facilities
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Independence Village of Waterford
SaveShare
Independence Village of Waterford
21 photos16 floor plans
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Anonymous

Loved one of resident/client

4.0 out of 5 stars

Independence Village is a good home for our aun

Overall we are satisfied. There have been issues with the elevator not working (one time it was over a week), and recently, the floors have been getting redone. The staff works very hard to accommodate during these tough times. They are working to update the entire building

Read all reviews

Independence Village of Waterford

Independence Village of Waterford

Independence Village of Waterford is a grand, pet-friendly community surrounded by tranquil lakes and scenic parks. Admire the vibrant flower beds and lush greenery that line the front entryway from the privacy of your own balcony, or check out the nearby Waterford Historic Village or senior center.


At Independence Village of Waterford, you have access to many convenient services, stimulating recreational and leisure activities, premier amenities, and 24-hour emergency response services. You can also choose the perfect home from the multiple studio, one-bedroom, and two-bedroom apartment options. Should you need additional care, custom-tailored health and personal care options are available through a third-party provider for an added fee. The culinary team also prepares three well-balanced meals daily.


To help reduce waste, save on postage, and avoid the risk of delays and late fees, residents can make secure online payments automatically each month.


Senior living options offered

  • Independent Living

Independence Village of Waterford

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Independence Village of Waterford

9.2 out of 10
Review Score104 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.6
Care Services
4.3
Staff
4.5
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Independence Village of Waterford with 9.2 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Independence Village of Waterford has 104 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 104 reviews

Last Updated: 9/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

September 17, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

A place in transition hoping for improvements

The residents are nice. They can improve on repairs, advocating for their residents when loss happens, they need more qualified maintenance people and the required tools, needs to make residents needs a priority not the convenience of the staff. Also need to expand transportation services in terms of hours. Hire a bus driver and not make activities person do 2 or 3 jobs.

Anonymous

Independent Living

Resident/client

August 4, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Lots of activities and help if you need it

Only about 20-25% of the residents are independent. The rest need aides or never leave their room.

Anonymous

Independent Living

Family/friend

July 28, 2025

4.0 out of 5 stars
Verified Review

Independence Village is a good home for our aun

Overall we are satisfied. There have been issues with the elevator not working (one time it was over a week), and recently, the floors have been getting redone. The staff works very hard to accommodate during these tough times. They are working to update the entire building

Anonymous

Independent Living

Resident/client

June 27, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

Terrible experience

Was a terrible experience. Staff, especially administration lied about multiple things. Belongings disappeared.

Mary Ann F

Independent Living

Resident/client

June 12, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very friendly and accomodating

Their dining room is huge and welcoming. My mom loves the meals and the workers there. When someone new moves in they assign them buddies. So they are never alone in the beginning. Couldn’t be happier with the staff and amenities there. My mom even has a patio and she is on the ground floor which is an added bonus. They have plenty of activities there as well and a wide variety.

Anonymous

Independent Living

Family/friend

June 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

great people great value great atmosphere

I would give 5's for all except the on staff medical was not great however they were in the process of changing to a new group. I was very happy with staff and food was good good atmosphere and activities. I found it a great value for the money and they are also making many improvements to the rooms and common areas.

Anonymous

Independent Living

Family/friend

May 19, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

our families experience

Food, maintenance of facility, activities, choice of providers in the facility providing assistance and support could all be improved on. With those improvements, we would recommend the community to others.

Anonymous

Independent Living

Family/friend

December 20, 2024

3.0 out of 5 stars
Verified Review

Nice group of people, needs many building repairs which were promised and yet to be delivered.

They do a good job selling the place. They promise much but do not keep those promises. They said he would have all new cabinets which did not happen. We gave them a long list of repairs which has not happened. The person upstairs had a leak which flooded his apt which they did nothing about except give him a small fan. Nice group of people, needs many building repairs which were promised and yet to be delivered.

Kale K

Independent Living

Resident/client

December 5, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Always friendly staff and always helpful.

Carol S

Independent Living

Resident/client

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Residents Opinion

I have been here since July and I am very happy here. Only one problem and that's the fire alarm. However, I think it might be under control now.

Anonymous

Independent Living

Resident/client

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

I feel safe and comfortable here.

Barbara C

Independent Living

Resident/client

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So far no complaint. Has everything I need. Always caring, helpful. I've been here 2 years and a like it here employees are very nice. Within the last 6 months. I've been helped to enjoy activities.

Anonymous

Independent Living

Resident/client

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

It's a fun place and I feel I belong here. I have many new friends best set up for a 95 yr old woman.

Anonymous

Independent Living

Resident/client

November 26, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Staff
3.0
Meals & Dining
1.0

needs a lot of improvement

Staff didn't usually ensure residents privacy depending on situation. I had many resident tell me things .management said about me and things that were going on. Wait staff also do house keeping and some days are very busy. The staff would usually acknowledge residents when they saw them. You don't get care unless you pay extra for it. Salt was not spared in food prep despite older population many with salt restrictions. Or any other restrictions for that matter including allergies. They didn't have many I was interested in.

William G

Independent Living

Resident/client

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This community has a warm and homelike feel. The layout is well- planned with plenty of common areas to mingle and play game with friends.

Bonnie A

Independent Living

Resident/client

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Since moving in to the village the team has done alot to make me feel welcomed. They even helped me start a store for all residents.

Sandee B

Independent Living

Resident/client

November 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Happy to be here overall no major complaints or problems staff is excellent.

Leigh

Independent Living

Family/friend

November 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Pros and cons

The change in company reduced apartment cleaning from 1x weekly to 2x month. And they increased her rent!! So she pays more for less services. Mostly she is satisfied Consistent staff turnover but long term staff are very dedicated. So getting repairs completed in timely manner is an issue at times.

Marcia Green

Independent Living

Family/friend

October 2, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place

We helped our 93-year-old aunt move to Independence Village. She now has the opportunity to meet new people, walk to and from the dining room, participate in exercise classes, and enjoy the special events. The food is wonderful.

Jamie C

Independent Living

Family/friend

September 21, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Very Nice!

Mom likes the all inclusive price. Everything is included 3meals in the dining room, cable etc. there is service 3 days a week to and from places within 12 miles to go shopping or doctor appointments. Her apartment is spacious with a balcony and kitchenette. Lots of closets. She has made friends and enjoys the games.

Independence Village of Waterford

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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